Oracle CrowdTwist Loyalty and Engagement Solutions

Create meaningful connections and drive loyalty by delivering tailored rewards and experiences that deepen relationships, boost profitability, and increase retention.

Turn customers into lifelong fans. With robust data-capturing capabilities, Oracle CrowdTwist Loyalty and Engagement enables restaurants, sports teams, venues, and entertainment brands to build a complete 360-degree view of their members, ensuring every interaction feels personal and relevant.

  • Win Hearts and Wallets with Oracle CrowdTwist

    Discover how engagement-based loyalty transforms customers into passionate fans.

  • Get our Ultimate Guide to Engagement Based Loyalty

    Increase profitability, deepen customer relationships, and improve customer retention.

Next-gen loyalty platform: Delight diners, excite fans, drive results

Design flexible loyalty and engagement programs that create exceptional customer experiences and drive brand value.

Explore Oracle CrowdTwist Loyalty and Engagement

Move beyond a transactional program

Create a loyalty strategy that boosts margins by moving beyond simple discounts and spend-based rewards. Develop a customer experience that not only drives repeat business but also builds lasting connections.

Access Ultimate Guide to Engagement Based Loyalty

Ignite global fan passion from game day to everyday

Engage with fans before, during, and after a game—throughout the season and offseason. Nurture new fans and passionate season ticket holders with personalized and relevant activities and rewards.

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Drive frequency with gamification

Promote your team, attract new customers, and stay top of mind with a fun, engaging approach. Use out-of-the-box capabilities, such as surveys, codes, sweepstakes, and challenges to boost interaction and encourage repeat business.

Learn more about gamification (PDF)

Data-driven decisioning for program optimization

With access to reporting and analytics tools powered by Oracle Analytics Cloud, you can analyze your loyalty programs’ performance, anticipate members’ future needs, and consistently evolve and optimize your programs with next-best actions.

Learn more about Oracle Analytics Cloud

“Our mission is to revel and celebrate life with our guests, and our loyalty program is designed to make our guests feel valued and appreciated. With CrowdTwist, we can better understand our diners’ preferences and behaviors to create tailored offers that build long-lasting brand affinity.”

Chad Mackay

CEO, Fire & Vine Hospitality

An enterprise-grade, SaaS loyalty and engagement solution

Our platform is powered by Oracle Cloud Infrastructure (OCI) and designed to automatically scale for high transactional throughput during peak times, ensuring data security for clients worldwide.

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Deliver an intelligent, personalized omnichannel brand experience

Servers can effortlessly enroll new members, check a guest's loyalty status, and instantly redeem rewards—all through the POS.

Native Simphony integration

Connect with your customers at every touchpoint

Engage every guest and fan as an individual, regardless of how they choose to connect—mobile app, POS, email, or any other channel.

Learn more about Crowdtwist Loyalty Engagement

Keep your program fresh with user-friendly tools

The CrowdTwist Control Center empowers nontechnical teams to easily manage member care, update program features, and access comprehensive reporting and analytics—all from one intuitive platform.

Learn more about our user-friendly tool

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