Oracle AI agents for Fusion Applications help drive efficiency, innovation, and growth across the enterprise. These powerful tools assist users via generative AI–powered services that are seamlessly embedded into everyday business processes and transactions in Oracle Fusion Cloud Applications.
Be an AI change maker. With Oracle AI Agent Studio for Fusion Applications, you can modify the pre-built AI agents within Fusion Applications or quickly create new ones to bring your AI ideas to life where the daily work gets done.
Organizations can quickly deploy the latest AI Agent capabilities to help improve productivity and decision-making, automate complex tasks and end-to-end business processes, and help reduce costs. Explore the Oracle AI Agents embedded in Fusion Applications by business function below.
| Enterprise Resource Planning (ERP) | ||
| Functional area | Use case | Business benefit |
|---|---|---|
| Finance | Receipt Capture and Matching Using Document IO for Touchless Expenses | Increased accuracy and automated matching of credit card charges during expense creation, thereby minimizing user inputs. |
| Human Capital Management (HCM) | ||
| Functional area | Use case | Business benefit |
| Recruiting | Compensation Guidelines Analyst | Helps provide insights and guidance on market trends and company policies around compensation for new hires and current employees. |
| Skills growth and career development | Career Planning Guide | Helps guide employees in setting career goals and developing a roadmap to achieve them, offering advice on skill development and career progression. |
| Skills growth and career development | Internal Mobility Assistant | Helps employees navigate career advancement opportunities within the organization, providing summaries of open positions and required skills. |
| Skills growth and career development | Job Seeker Analyst | Assists job seekers in preparing for and finding employment, offering resume tips, interview coaching, and job search strategies. |
| Skills growth and career development | Learning and Training Advisor | Helps recommend training and development opportunities to employees, supporting continuous learning and skill enhancement. |
| Talent management | Performance and Goals Assistant | Helps employees in setting and achieving performance goals, providing feedback and development plans to enhance job performance. |
| Talent management | Talent Review Assistant | Aids in the talent review process, offering tools to assist managers in gathering and summarizing performance reviews. |
| HR and workforce management | Benefits Analyst | Helps employees understand and maximize their benefits packages, offering personalized insights on medical, dental, and vision coverage based on individual needs. |
| HR and workforce management | Collective Agreements Analyst | Assists employees in understanding collective bargaining agreements and implications for employment terms. |
| HR and workforce management | Employee Contracts Analyst | Helps provide clarity and insights on employment contracts, helping enable employees to understand terms and conditions. |
| HR and workforce management | Leave and Absence Analyst | Helps employees navigate leave and absence policies, assisting with requests for time off and helping them understand their rights and benefits. |
| HR and workforce management | Personal and Employment Details Assistant | Helps manage and update employees' personal and employment information. Helps provide suggestions on employee lifecycle events such as promotions, transfers, and relocations to help enable improved accuracy and improved adherence to company policies. |
| HR and workforce management | Shift Scheduling Assistant | Assists in the creation and management of employee shift schedules, helping enable more optimal coverage and accommodate individual preferences. |
| HR and workforce management | Timecard Assistant | Helps facilitate the accurate and timely submission of timecards, supporting proper tracking of hours worked. Assists in providing explanations of how pay is calculated based on hours worked. |
| Employee experience and onboarding | New Hire Onboarding Assistant | Supports new employees through their initial days, offering information on company policies, culture, and key resources. |
| Employee experience and onboarding | Perks and Awards Analyst | Helps inform employees about available perks and awards, helping them make the most of company-provided benefits and recognition programs. Helps to provide line managers with information on company policies around recognitions and awards. |
| Employee experience and onboarding | Retirement and Pensions Analyst | Helps offer information on retirement planning, including 401(k) and pension options, supporting employees as they prepare for their post-work years. |
| Employee experience and onboarding | Tax Withholding Guide | Supports employees with guidance through W-4 elections to help enable the withholding of the correct amount of tax, prevent surprises at tax time, and manage cash flow throughout the year. |
| Supply Chain Management (SCM) & Manufacturing | ||
| Functional area | Use case | Business benefit |
| Manufacturing and maintenance | Maintenance Advisor | Improves manufacturing processes via better access to information on operating procedures for operators, supervisors, and engineers. |
| Manufacturing and maintenance | Operational Procedure Advisor | Can help improve manufacturing processes via better access to information on operating procedures. |
| Procurement | Procurement Policy Advisor | Enables accelerated creation of PO requisitions and helps address compliance through real-time Q&A on procurement policies using natural language processing. |
| Quality management | Quality Inspection Advisor | Can be leveraged to help simplify compliance checks for sampling standards and inspection processes. |
| Supplier management | Manufacturer Onboarding Advisor | Helps reduce manual validation and interpretation of manufacturer risk and improve accuracy of new supplier information when onboarding. |
| Supply chain planning | Supply Chain Collaboration Advisor | Answers enterprise-specific process questions regarding submission deadlines, overcommit, and under commit procedures and understands the impact of failures to commit. |
| Sustainability | Sustainability Policy Advisor | Can be applied to quickly reference company sustainability policies, goals, and strategies using natural language processing. |
| Sales | ||
| Functional area | Use case | Business benefit |
| Account intelligence and engagement | Account engagement guide | Automates account research, surfacing key insights to help sales teams identify opportunities, engage stakeholders, and drive revenue growth. |
| Sales guidance and forecasting | Incentive compensation plan advisor | Simplifies complex pay structures, helping sales reps understand earnings potential and stay motivated while aligning with business goals. |
| Sales guidance and forecasting | Opportunity-to-quote guide | Speeds up quoting with AI-driven insights, automated document generation, and real-time account overviews, keeping deals moving seamlessly. |
| Service | ||
| Functional area | Use case | Business benefit |
| Knowledge management | Knowledge authoring assistant | Automates knowledge creation by using AI to help generate high-quality, consistent articles from service data, boosting productivity and ensuring timely, accurate information delivery. |
| Knowledge management | Knowledge search assistant | Helps service teams respond with accuracy and efficiency by generating contextually relevant answers, with citations, from knowledge base content. |
| Service request and case management | Self-service chat agent | Can be assigned to resolve common inquiries like troubleshooting, order tracking, and returns without human intervention. |
| Service request and case management | Service request resolution agent | Accelerates issue resolution by providing AI-driven recommendations and relevant knowledge articles, reducing agent workload and enhancing customer satisfaction. |
| Marketing | ||
| Functional area | Use case | Business benefit |
| Campaign optimization | Campaign optimization agent | Uses AI to help determine the next best action, optimize timing and messaging, and deliver personalized recommendations to help maximize campaign engagement and impact. |
| Campaign optimization | Campaign planning agent | Leverages AI-driven propensity models and look-alike modeling to help predict customer behavior, optimize targeting, and maximize marketing ROI through personalized campaigns. |
| Content creation and optimization | Campaign content creation assistant | Uses generative AI to help craft engaging, on-brand content across channels, helping marketers scale personalized campaigns and accelerate time-to-market. |
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Disclaimer: The preceding is intended to outline our general product direction. It is intended for information purposes only and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.
