POS solutions for sports and entertainment venues
From stadiums and arenas to theme parks and convention centers, Oracle’s industry-leading point-of-sale (POS) system is designed to elevate your venue’s sale and service experiences. Our smart and reliable solutions help you provide a seamless and stress-free experience to eventgoers while growing customer loyalty and your revenue potential.
Secure point-of-sale solutions for the entire venue
Oracle POS hardware is designed for reliability, speed, and convenience—rain or shine. And our cloud-based Simphony platform supports and manages every aspect of the customer experience. From a variety of ordering channels (in-seat, grab-and-go ordering, kiosk, and mobile) to granting loyalty points and informing kitchen production, it’s all connected on the world's most secure cloud infrastructure.
POS hardware built for reliability and performance
Mobile POS tablets
Equip your best concession hawkers with the most reliable mobile POS solution on the market. Our wireless POS tablets allow fans to purchase concessions without cash and without ever having to leave the comfort of their seats.
Mobile order and pay
Have the freedom to serve your customers anywhere in your venue with Oracle Simphony mobile order and pay POS. Using a handheld device, servers can accept multiple forms of payment, including contactless and mobile wallets or initiate guest pay mode and allow patrons to swipe, dip, or tap their cards for card-present transactions.
Wireless POS terminals
Manage transactions for pop-up concessions and merchandise booths without bulky cabling. Powered by a POS system that syncs directly to the cloud, our wireless terminals are battery operated and built with the same durability as our fixed workstations.
Self-service kiosks
Reduce wait times at your busiest concession stands with self-service kiosks. Fans can quickly place concession orders, redeem loyalty rewards, and discover new favorites with targeted upselling during checkout.
Multichannel kitchen display systems
Simphony Cloud POS automatically sends all orders to the kitchen and helps staff prioritize order completion based on prep time, order size, and more. Our cloud-enabled kitchen display systems (KDS) are built to handle heat and moisture found in fast-paced kitchen environments.
Simplify payment processing with Oracle Payment Cloud Service
We provide venues a variety of payment processing benefits through our Oracle Payment Cloud Service.
Explore Oracle Payment Cloud Service
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Ultimate flexibility
Our end-to-end payment solution offers transparent, fixed fees with no long-term commitment–providing you the flexibility to only pay payment processor fees when you're actively accepting payment for sales on event day.
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Enhancing the guest experience
Serve customers anywhere in the venue using mobile order and pay. Accept contactless payments and allow fans to pay via their preferred method, including debit cards, credit cards, Apple Pay, Samsung Pay, and Google Pay.
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Consolidated under one roof
Out of the box, Oracle Payment Cloud Service is integrated with Simphony, putting all transactions, roundtrip payment data, and associated costs in a single reporting and analytics dashboard with a single 24/7 line of support for POS and payments.
See why our venue customers trust the Oracle POS system
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Simphony Point of Sale systems will be employed to help Queensland Country Bank Stadium provide a top-end fan experience and meet the demand for quick mobile service.
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With more than 19 restaurants and bars across the park and plans to open a brand new 650-seat restaurant, Europa Park relies on Simphony to unify the guest experience.
The complete fan experience starts here
Customers want tools to curate their own in-stadium journey. With Oracle’s complete and connected cloud ecosystem, you can efficiently unify your food and beverage experiences and fan engagement.
Reach customers with 360° marketing and fan engagement
Our 360° fan experience starts outside the venue and continues throughout the event. Using multiple touchpoints, you can better understand your customer’s needs and wants by engaging with them anytime, all year long.
When the stadium is packed, this is the POS system you can count on
Cut down on congestion and wait times at the concession stand with contactless and cashless ordering options. Our self-service kiosks, mobile payment readers, and other POS hardware accessories allow you to increase throughput and per cap spend while getting customers back to what matters most—the event.
Track, adjust, and meet resourcing needs in real time
Oracle Simphony is the single source of truth you need to smoothly run all your front- and back-of-house operations. Get real-time alerts when inventory is running low, automatically manage vendor orders, and set customized auto restock functions. You can also track live staffing data to instantly know when and where more staff is needed and if stores and employees are approaching overtime rates.
Deliver flawless service before, during, and after the event
In-seat mobile ordering
For fans who don't want to miss a second of the action, in-seat mobile ordering makes it easy for fans to browse menus, apply discounts, and pay for their order on their phone.
Digital menus and signage
Managing your menu items and prices across multiple concession locations has never been easier. Simply make changes directly in your Simphony admin portal and push your update live in one click.
Grab-and-go purchasing
Equip your stadium with QR code scanning for grab-and-go purchases. Fans can pay directly for popular menu items and prepackaged snacks on their phone and be back to their seats in minutes.
Contactless and mobile payments
Contactless and mobile payment options let fans make purchases with Apple Pay, chip readers, loyalty points, and other payment options while reducing contact with staff and other guests.
Retail store support
Create personalized promotions and reward fans with loyalty points when they purchase merchandise to support their favorite teams and players.
Event-based pricing
Manage your event-based and "cost-plus" strategies to ensure prices stay high enough to cover your expenses—and low enough to keep fans happy.
Gift and loyalty programs
Surprise and delight loyal fans with personalized promotions and discounts for use at concession stands, merchandise kiosks, and more. Reward your fans every time they make a purchase.
Online retail marketplaces
Extend your savings to your online retail marketplace. Connect customer accounts and loyalty points for purchases made through your online store.
Sports and entertainment venues run on Simphony
The biggest sports and entertainment venues choose Oracle Simphony POS to manage their live events, process purchase orders, capture pre- and post-event marketing data, and more. With Simphony, venue operators can shape and manage the complete fan journey with ease.
Future-proof your venue with Simphony POS integrations
The Simphony POS system, with its open API, scales with you and your venue as you test new technologies to determine what’s right for your business—today and in the future.
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Tapin2 offers mobile, portable, and self-service support for merchandise, general concessions, and suites.
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Grubhub is a leading digital food-ordering and delivery marketplace with 20+ MM users in the U.S.
Let's talk about Oracle POS solutions for your venue
We have complete point-of-sale solutions and hardware built to fit your venue’s needs. Get in touch with one of our experts for a free consultation and demo.