VPAT® Version 2.3 - April 2019
Oracle Sales Assistant is one of several available "skills" supported by Oracle Digital Assistant. Skills are individual chatbots that are designed to interact with the user to access information and perform tasks. Channels carry the chat back and forth from users on various messaging platforms to the digital assistant and its various skill bots. Oracle Sales Assistant currently supports SMS and Microsoft Teams channels.
CX Sales users can send questions or commands to the Sales Assistant and the Sales Assistant will retrieve the information or act on the requests. Oracle Sales Assistant gives users like sales reps the ability to use natural language to interact with the CX Sales application directly from their Microsoft Teams interface or their SMS messaging interface for opportunity or account details.
The responses to many of the technical standards are based on functionality provided by underlying technologies; please see the Oracle Applications Common Dependencies VPAT listed in the Dependent Products section for more information.
This VPAT applies to only versions 11.13.21.01.0 through 11.13.21.10.0. It does not apply to any versions of Oracle Sales Assistant after this. This VPAT has been superseded by Oracle Sales Assistant 11.13.22.01.0.
This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.
Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html
This report covers the degree of conformance for the following accessibility standard/guideline:
| Standard/Guideline | Included In Report |
|---|---|
| Web Content Accessibility Guidelines 2.1 | Level A - Yes Level AA - Yes Level AAA - No |
| Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 | Yes |
The terms used in the Conformance Level information are defined as follows:
All technical criteria are Not Applicable for this product
All technical criteria are Not Applicable for this product
All technical criteria are Not Applicable for this product
All technical criteria are Not Applicable for this product
All technical criteria are Not Applicable for this product
The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.
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