Name of Product: Oracle Customer Master Data Management Integration plus any required patches 11.1Last Updated:28-Feb-2013This VPAT applies to only version 11.1. It does not apply to any versions of Oracle Customer Master Data Management Integration plus any required patches after this. This VPAT only covers runtime. This product has no UI. The Customer MDM integration provides an enterprise-level customer master solution for publishing customer data updates from the Oracle Customer Hub (OCH) to the various participating applications. You have the option to select one or more participating applications when installing the Customer MDM integration. Records are persisted in the local applications and are then synchronized to Oracle Customer Hub in realtime or in periodic, batch-enabled mode so that the participating applications have the most up-to-date definition of the customer and related entities. The Customer MDM integration also provides a partial flow to a third-party customer-data enrichment provider that cleanses, recognizes, enriches, and protects Oracle Customer Hub contact records. The information below describes this product's ability to support the applicable U.S. Section 508 standards, subject to Oracle's interpretation of those standards and the remarks in this document. This product does not display 'web pages', thus the Web Content Accessibility Guidelines (WCAG) 1.0 are not applicable. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact:accessible_ww@oracle.com. | |
Note: This document is provided for information purposes only and the contentshereof are subject to change without notice. Oracle Corporationdoes not warrant that this document is error free, nordoes it provide any other warranties or conditions, whether expressedorally or implied in law, including implied warranties and conditionsof merchantability or fitness for a particular purpose. Oracle Corporationspecifically disclaims any liability with respect to this documentand no contractual obligations are formed either directly or indirectlyby this document. Oracle further makes no representation concerning the ability ofassistive technologies or other products to interoperate with Oracle products.This document addresses the named product(s) only and not prerequisite products for whichOracle supplies restricted use licenses. |
Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent withthe following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999)published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4,(c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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1194.41(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. | Documentation for this product is available in accessible electronic format upon request. | |
1194.41(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. | Documentation for this product is available in accessible electronic format upon request. | |
1194.41(c) Support services for products shall accommodate the communication needs of end-users with disabilities. | Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process. |