Name of Product: Oracle Fusion CRM for Microsoft Outlook 11.1.7.0.0Last Updated:02-May-2013This VPAT applies to only versions 11.1.7.0.0 through 11.13.17.05. It does not apply to any versions of Oracle Fusion CRM for Microsoft Outlook after this. This VPAT has been superseded by Oracle Sales Cloud for Outlook 11.13.17.08.0. Oracle Fusion CRM for Microsoft Outlook is an add-in for desktop application integration with Oracle Fusion CRM and specifically supports integration with Microsoft Office Outlook. CRM for Microsoft Outlook extends the Microsoft Outlook application with CRM content and allows the user to manage their CRM data along with the content already in Outlook. Users can identify Outlook content to be shared back into the CRM application, and can find, create, update, and delete CRM data that is available within Outlook. Microsoft Outlook extensions that allow users to interact with CRM content include new menu items, new toolbars and toolbar items, new mailbox folders, new explorer views (lists), new inspectors windows (forms), and other custom controls. The product name is Oracle Fusion CRM for Microsoft Outlook and it is referred to as "Fusion CRM Desktop". This VPAT describes extensions to the desktop application in section 1194.21, and the administrative capability exposed in the Oracle Fusion web application in section 1194.22. This VPAT excludes accessibility details of Microsoft Outlook® in which CRM for Microsoft Outlook operates as an add-in. For information on Accessibility in those products, please contact the vendor. Microsoft VPATs are available at http://www.microsoft.com/industry/government/products/section508.aspx The responses to many of the technical standards are based on functionality provided by underlying technologies; please see the Oracle Applications Common Dependencies VPAT listed in the Dependent Products section for more information. This VPAT does not cover the following product areas: Oracle Fusion Tap, an alternative tablet user interface to selected Fusion Applications features. For the administrative functions in the Oracle Fusion web application: Oracle Fusion Applications have several runtime modes, set via accessibility preferences, such as screen reader, high contrast, and large fonts modes. Please consult Oracle Fusion Applications Help for detailed information on accessibility preferences. The information below describes this product's ability to support the applicable U.S. Section 508 standards, subject to Oracle's interpretation of those standards and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact:accessible_ww@oracle.com. | |
Note: This document is provided for information purposes only and the contentshereof are subject to change without notice. Oracle Corporationdoes not warrant that this document is error free, nordoes it provide any other warranties or conditions, whether expressedorally or implied in law, including implied warranties and conditionsof merchantability or fitness for a particular purpose. Oracle Corporationspecifically disclaims any liability with respect to this documentand no contractual obligations are formed either directly or indirectlyby this document. Oracle further makes no representation concerning the ability ofassistive technologies or other products to interoperate with Oracle products.This document addresses the named product(s) only and not prerequisite products for whichOracle supplies restricted use licenses. |
Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent withthe following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999)published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4,(c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
---|---|---|
1194.41(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. | Documentation for this product is available in accessible electronic format. | |
1194.41(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. | Documentation for this product is available in accessible electronic format. | |
1194.41(c) Support services for products shall accommodate the communication needs of end-users with disabilities. | Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process. |