Oracle Development Tools
Support Offering
Tap into the full power of Oracle's Development Tools Support. Oracle Development Tools Support is available for the following products downloaded from the Oracle Technology Network after June 28, 2005: NetBeans, Oracle JDeveloper, Oracle Enterprise Pack for Eclipse, and Oracle Developer Studio (formerly Oracle Solaris Studio).
Oracle Development Tools Support consists of two support bundles that provide support for specific products within each bundle:
- Oracle Java Development Tools Support
Products covered: NetBeans, Oracle JDeveloper, Oracle Enterprise Pack for Eclipse - Oracle Developer Studio Tools Support
Product covered: Oracle Developer Studio (formerly Oracle Solaris Studio)
With Oracle Development Tools Support, you receive support for all of the programs included in each bundle for only US $1,200 per year, per named user.
Benefits
- Build more robust applications
- Get to market quicker
- Protect the time and money that you have invested
- Take advantage of Oracle's technical expertise—we're the creators of this technology, so we know these programs inside and out. If you are having development issues, let our service experts help guide you through to resolution.
| Leverage | Realize | Benefit from Experience and Success |
|---|---|---|
| Unlimited, 24/7 Service Requests | Proactively manage your environment Receive expert guidance when you need it Resolve issues |
Unlimited service requests mitigate risk and maximize business value 24/7 service request assistance cuts downtime by speeding time to resolution Maximize your Oracle investment with access to non-technical customer service during normal business hours |
| Unmatched online resources to protect and maximize technology investments | Rich, collaborative support environment optimizes investment |
Product documentation 24/7 online resources such as Oracle knowledgebase and product documentation improves time to resolution with targeted knowledge Oracle support communities provide unrivaled opportunities to collaborate with industry peers and Oracle product specialists Deliver on your commitment and effectively manage your investment through My Oracle Support, with access to powerful proactive tools to keep your systems, software, and applications running smoothly Resolve issues quickly and effectively with the ability to log service requests online |
Oracle Development Tools Support does not include upgrades to new program releases or access to Oracle Solaris critical patch updates, security alerts, and updates. Learn more about Oracle Premier Support for Operating Systems.
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