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At Oracle, transparency in our contracts and policies is essential to our business. We offer consistent contracting terms across all of our products and services globally.
Oracle has created a consistent contract model that applies globally to all of our products and services. Many contracts incorporate policies that apply to specific aspects of the products we offer and the services we deliver. You can access Oracle’s contracts and policies by agreement name, product line, or service below.
Your contract with Oracle includes the policies that apply to the products and services that you have ordered. You will find all of the policies referred to in Oracle’s standard contracts, organized by agreement name, here.
Your contract for Oracle Cloud Services includes the policies and service descriptions that apply to the services that you have ordered. You will find all Oracle Cloud Services policies and service descriptions here.
Your contract for Oracle software, hardware, and related services includes the policies that apply to the products and services that you have ordered. You will find all of Oracle’s software, hardware, and services policies here.
Your contract for Oracle Consulting includes the policies and service descriptions that apply to the services that you have ordered. You will find Oracle Consulting policies and service descriptions here.
Your contract for Oracle Support Services includes the policies and service descriptions that apply to the delivery of Oracle Support Services. You will find Oracle Support Services policies and service descriptions, as well as information specific to support renewals, here.
Your contract for Oracle Advanced Customer Services includes the policies and service descriptions that apply to the services that you have ordered. You will find all Oracle Advanced Customer Services policies and service descriptions here.
Your contract for Oracle Data Services includes the policies and service descriptions that apply to the services that you have ordered. You will find all Oracle Data Services policies and service descriptions here.
Oracle NetSuite (NSGBU) has a consistent contract model for all programs and services globally. The standard contracts often refer to policies and other documents that may be relevant to a specific order.
You will find information on Oracle’s pricing here.