Global Database Metrics for Oracle Autonomous Database Serverless

Global Database Metrics for Oracle Autonomous Database Serverless

This page shows the regional average availability and the hourly average database queries metric for Autonomous Database Serverless across our global data centers.

GLOBAL QUERY METRICS


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GLOBAL AVAILABILITY METRICS

The stated Service Level Agreement (SLA) for Oracle Autonomous Database is > 99.95% for availability. An even higher level of availability is possible by enabling Autonomous Data Guard to create a standby database, for details click here.

For more information about the Oracle Cloud Infrastructure Service Level Agreement click here.

The availability data, which is updated daily, shows a list of average availability percentages across our data centers in each of the regions shown (see the note following the table for more information).

Key for color coding of the availability data:

Monthly Uptime % Service Credit %
More than 99.95% 0%
Less than 99.95% but equal to or greater than 99.0% 10%
Less than 99.0% but equal to or greater than 95.0% 25%
Less than 95.0% 100%




NOTE
The data above was collected by observing the availability of a series of Autonomous Databases within each region. These availability numbers cover the whole month including the maintenance windows with no exclusions. It provides a real-world example of the general level of availability that a customer should expect to see for their own Autonomous Databases within a specific region.

The data assumes that Autonomous Data Guard is not enabled.




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