Oracle data centers drive the future of cloud and AI, and it takes creative, technical minds to make this a reality. Data center technicians are essential to the smooth operation of our data centers and are the backbone of our cloud services and technology solutions. They also help develop the new regions and sites that support massive new cloud workloads.
Day-to-day tasks involve maintaining, monitoring, and optimizing the performance of core infrastructure and foundational technologies for data center operations. This includes troubleshooting hardware and managing physical infrastructure, like servers, storage devices, and network switches.
Technicians who advance to a site lead role will oversee and optimize data center operations in a specific region. This involves managing various responsibilities related to site management, technical operations, team coordination, project management, and stakeholder collaboration.
Generative AI is driving breakthroughs in business and research everywhere. As the demand for AI grows, AI companies require secure, reliable, high-performance cloud and AI infrastructure that allows them to scale GPU instances quickly and economically. Oracle’s is the only cloud that delivers complete cloud services around the world, across clouds, or in a customer's own data center.
Data center technicians help make this possible through repairs, installations, and the monitoring of core infrastructure. It all adds up to hundreds of new data centers (cloud regions) to meet the growing demand for our services—including the world’s largest supercomputer.
Working with the latest tools and technology to solve customer challenges takes a variety of skills. Check out some of the abilities you’ll need to deliver critical support.
A solid understanding of computer hardware troubleshooting is crucial. This includes proficiency in IT support skills like server management and network administration.
Excellent problem-solving abilities are a must and help technicians address complex issues swiftly and efficiently.
Along with technical ability, effective communication skills are essential for collaborating with colleagues and creating clear, concise technical documentation.
A combination of academic and practical knowledge is ideal. Two years or more of enterprise data center-related experience is helpful. Experience with structured cabling, hardware troubleshooting, servers, networking, and basic Linux is also highly preferred. Some roles require a critical facilities background in power, cooling, mechanical, and HVAC.
Running a data center takes talented people with a range of skills and a love of problem-solving. Our people work at the cutting-edge of technology in an environment that inspires ideas and ensures that everyone’s voice is heard. In welcoming people of all backgrounds and abilities, our culture creates incredible outcomes and a workplace where everyone can succeed without barriers.
“We’re all very united. We come from different countries and cultures, but we’re all accepted and included. Everyone can express their ideas and desires to progress.” Izabela joined our Paris data center at a crucial time in its construction—now she gets to test her problem-solving skills every day.
Read about life as a data center technician
“I think it is an amazing opportunity and I appreciate the inclusivity Oracle has for Veterans.” Jacqueline shares her story of transitioning out of the military to a thriving career as an Oracle data center technician.
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"I'm proud to have presented at executive-level meetings, both internally and externally. It's a great opportunity to showcase our work and contribute to the bigger picture." Melissa always loved being at the cutting edge, now she makes a positive impact every day as a senior field support manager.
Running a data center takes lots of talented people with a range of vital skills. It all adds up to harnessing the full potential of Oracle products and solutions to drive global customer success.
Be there when people need you most. Connect with internal experts to supply technical and functional support that feeds customer satisfaction.
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Troubleshoot issues and make global business more efficient. Connect data center and technology teams to help solve complex infrastructure issues.