AI Assessment Service

Oracle Customer Success Services (CSS) offers the AI Assessment Service to help you accelerate the adoption of Oracle AI to improve your operational efficiency and supercharge innovation. CSS helps ensure you can quickly take advantage of the Oracle AI features embedded across Oracle Fusion Cloud Applications by providing a comprehensive evaluation and actionable strategy for how AI can benefit your organization.

Helsinki University Hospital Transforms Healthcare with Oracle Customer Success Services

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  • Elevate productivity

    Harness embedded AI innovations to optimize business processes, minimize human error, and streamline labor-intensive, tedious tasks to maximize the value of your applications.

  • Heighten AI proficiency

    Stay ahead of the steep AI learning curve with expert guidance, educational resources, and best practices to help you scale AI adoption across your organization.

  • Enhance operational efficiency

    Eliminate uncertainty about how to leverage AI for your business with enterprise tooling and automation that alleviates friction when introducing AI into your tech stack.

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“The current product is already exceeding our expectations and now with the integration of generative AI, we really want to see more. We’d love to have CSS on board for implementing all of that in a real world production environment.”

Bernd Wulf Service Delivery Manager, Technical Design, Otto Group

Explore the AI Assessment Service

  • Current state analysis

    Get an initial assessment of your current Oracle Cloud Applications usage, including modules enabled, volume of data, and business process complexity.

  • AI strategy review

    Explore a heat map of the AI capabilities best suited to your business needs and learn the technical requirements needed to implement them.

  • Custom implementation plan

    Receive actionable guidance and detailed instructions on how to enable and configure Oracle AI features to minimize the risk of implementation errors.

  • AI training and certification

    Discover new educational resources to tackle AI’s steep learning curve and build AI skills in your organization to adopt new features down the road.

Why choose the AI Assessment Service?

  • Tailored AI strategy

    Get personalized advice and a custom AI strategy report that outlines the exact next steps to activate AI capabilities.

  • Accelerate innovation

    Partner with seasoned Oracle AI experts to help your organization quickly adopt the latest generative AI features.

  • Empower users

    Get recommendations on AI training curriculums and certifications to help your administrators, developers, and business users advance their skills.

  • Maximize your investment

    Monitor AI impact to existing business processes and customizations to optimize your system performance, stability, and availability.

Get started with Oracle Customer Success Services.

Customer success stories


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Michelin's Oracle Cloud Journey Toward Innovation and Efficiency (2:18)
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DLL Consolidates Operations with Oracle Fusion Cloud ERP (2:09)
Marriott Optimizes Workforce Management with Oracle HCM
Marriott Optimizes Workforce Management with Oracle HCM (3:10)