Name of Product: Oracle Enterprise Manager Cloud Control 12 Release 2 - MOS Plugin 12.1.0.3Last Updated:15-Jan-2013This VPAT applies to only version 12.1.0.3. It does not apply to any versions of Oracle Enterprise Manager Cloud Control 12 Release 2 - MOS Plugin after this. The Enterprise Manager MOS Plugin provides customers with the capability to access My Oracle Support from their Enterprise Manager management solution. My Oracle Support offers secure, real-time access to Oracle experts on the complete Oracle software and hardware stack. It also provides personalized & proactive support capabilities that help reduce unplanned down time and improve system stability. Leverage the Internet for immediate access to 24x7 support and get the critical and timely information needed for running a business. The My Oracle Support component is located in the "My Oracle Support" menu item under the global “Enterprise” menu and the Patches & Updates page that is available using the “Provisioning and Patching” menu item from the global “Enterprise” menu." This VPAT summarizes accessibility for the My Oracle Support Plugin which is based on Oracle Application Development Framework (ADF) User Interface technology. Detail steps on configuring accessibility mode are provided in the Oracle® Enterprise Manager Cloud Control Advanced Installation and Configuration Guide, chapter 10 Introduction to Enterprise Manager Advanced Configuration, section Enabling Enterprise Manager Accessibility Features (http://docs.oracle.com/cd/E24628_01/install.121/e24089/toc.htm) The information below describes this product's ability to support the applicable U.S. Section 508 standards and the Web Content Accessibility Guidelines (WCAG) 1.0 Double-A Guidelines, subject to Oracle's interpretation of those standards and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact:accessible_ww@oracle.com. | |
Note: This document is provided for information purposes only and the contentshereof are subject to change without notice. Oracle Corporationdoes not warrant that this document is error free, nordoes it provide any other warranties or conditions, whether expressedorally or implied in law, including implied warranties and conditionsof merchantability or fitness for a particular purpose. Oracle Corporationspecifically disclaims any liability with respect to this documentand no contractual obligations are formed either directly or indirectlyby this document. Oracle further makes no representation concerning the ability ofassistive technologies or other products to interoperate with Oracle products.This document addresses the named product(s) only and not prerequisite products for whichOracle supplies restricted use licenses. |
Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent withthe following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999)published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4,(c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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1194.41(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. | Documentation for this product is available in accessible electronic format. | |
1194.41(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. | Documentation for this product is available in accessible electronic format. | |
1194.41(c) Support services for products shall accommodate the communication needs of end-users with disabilities. | Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process. |