Oracle Enterprise Communications Broker for Call Routing
Facilitate multivendor communications and provide each user with a personalized journey to the cloud by enabling granular routing capabilities in multivendor networks with Oracle Enterprise Communications Broker.
Learn about Oracle Enterprise Communications Broker.
Oracle Enterprise Communications Broker features
Optimize your communications network while protecting your investments.
Optimize user migration
Enable granular call routing for optimal user migration to cloud communication services. Instead of migrating all users at once, the Enterprise Communications Broker enables individual user migrations.
Fork sessions to multiple endpoints
Enhance resiliency, improve user reachability, and facilitate user transitions to new endpoint devices while maintaining existing routing.
Modify or deny routing based on criteria
Route each call according to the user’s individual information, which is stored in a directory.
Control the routing of SIP sessions
Keep disparate environments—or users—together, ensuring all calls are routed while leveraging the best connection available across all platforms.
Enable each call based on the best route available
Configured with the network topology, you can enable each call via the best route available, based on quality, cost, and other metrics.
Ensure policy enforcement
Ensure the enforcement of communication policies such as compliance recording, codec choice, and call admission control with a policy engine and centralized call routing.
Safeguard against fraud
Protect your environment against fraud with Oracle Communications Security Shield Cloud or by collecting call details through Oracle Communications Fraud Monitor in conjunction with Oracle Enterprise Session Border Controller.
Reduce complexity with centralized management
Eliminate the need to manage multiple disparate communications systems.
Enforce compliance
Ensure that calls with specified qualities are routed to meet compliance policies or recording solutions.
Normalize protocol incompatibilities
Use a centralized normalization of signaling and number formatting for multivendor environments in a single platform that streamlines management.
Enable “Bring Your Own Device” access to unified communications applications
Access unified communications applications using standard SIP clients.
Related call routing solutions and products
Learn more about Oracle Enterprise Communications
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