1. Contracts

Oracle Cloud Services contracts

Contracts for Oracle Cloud Services and the related service specifications can be found below.

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Select the product, country, or language to view the applicable Oracle Cloud Services contracts and related documents.

Agreement

  • Oracle Cloud Services Agreement - Oracle America, Inc. - English - v062223

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Cloud Service Descriptions

  • pdf

    Oracle Database@Azure Credits Service Descriptions

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  • pdf

    Oracle Database@Google Cloud Credits Service Descriptions

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  • pdf

    Oracle Government IaaS and PaaS Service Descriptions

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  • pdf

    Oracle PaaS and IaaS Public Cloud Services - Service Descriptions

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  • pdf

    Oracle PaaS and IaaS Universal Credits Service Descriptions

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Professional Services and Support Services Service Descriptions

  • pdf

    Advanced Support Knowledge Workshop for Oracle Cloud

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  • pdf

    Go-Live Support for Oracle Cloud

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  • pdf

    Oracle Technical Cloud Consulting Professional Services

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  • pdf

    Oracle Cloud Professional Services - Service Descriptions

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Delivery Policies

  • pdf

    Oracle Corporate Security Practices

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  • pdf

    Oracle Cloud Hosting and Delivery Policies

    The Hosting & Delivery Policies are supplemented by the Pillar Document for the applicable Cloud Service. Download pdf of View pdf of
  • pdf

    PaaS and IaaS Public Cloud Services Pillar Document

    This document supplements the Oracle Cloud Hosting & Delivery Policies for Oracle PaaS and IaaS Public Cloud Services. Download pdf of View pdf of
  • pdf

    PaaS and IaaS Public Cloud Services Pillar Document - Statement of Changes

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  • pdf

    Professional Services Delivery Policy (PSDP) - English

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  • pdf

    Professional Services Delivery Policy (PSDP) - Statement of Changes

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Privacy Documents

  • pdf

    Oracle’s Binding Corporate Rules for Processors (Oracle Processor Code)

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  • pdf

    Oracle's Binding Corporate Rules for Processors Authorization

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  • pdf

    Data Processing Agreement for Oracle Services - 010123

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  • pdf

    Data Processing Agreement for Oracle Services - Previous Version - 062619

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  • pdf

    Data Processing Agreement for Oracle Services - Previous Version - 072718

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  • pdf

    Data Processing Agreement for Oracle Services - Statement of Changes - 010123

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  • pdf

    FAQs about Data Flows and Oracle Services

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  • pdf

    Oracle Data Processing Agreement for Oracle European Union Sovereign Cloud v102824

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  • html

    Oracle Privacy Policies

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  • pdf

    Trans-Atlantic Data Privacy Framework

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  • pdf

    US CLOUD Act FAQ

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Contract Documents

  • html

    Oracle Financing Policies

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  • pdf

    Oracle Invoicing Policy

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  • html

    Oracle Program Documentation

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Don’t see what you are looking for or looking for older agreement versions? Try the A-Z page.

Oracle’s contract model

Our simplified contract model consists of three key elements: the agreement that spans our entire relationship with customers across all offerings, the ordering document which contains transaction-specific details, and the service policies that provide additional information on how services are delivered.

Agreement
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Order Documents
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Service Policy
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Contract