Oracle Applauds Creators of Legendary Customer Experiences

To celebrate the creators of truly great experiences across the entire customer journey, Oracle today announced the winners of the Markie Awards. The awards showcase Oracle Customer Experience (CX) Cloud customers who have delivered standout customer experiences across marketing, sales, service and commerce. This year’s winners include Bonnier News, Samsung Business, Things Remembered, Movember Foundation and the City of Albuquerque, New Mexico.

“The Markie Awards have celebrated the art and science of digital marketing for more than a decade and to reflect the changing way customers interact with brands, we have expanded their scope to celebrate sales, service and commerce professionals as well,” said Christina Cavanna, vice president, Corporate Marketing, Oracle. “The Markies are our way to recognize the people and organizations that push the boundaries of innovation to create outstanding experiences. The results achieved are incredible and Oracle congratulates all of this year’s winners.”

Spanning several categories, the Markie Awards recognize the movers, shakers and experience-makers from across industries. The winners of the 2019 Markie Awards are:

• The Apex Award for Best Overall Customer Experience: Panasonic Computer Products Europe
• The Thinker Award for Best Innovation in CX:
  • Best Innovation in Marketing: Snap Tech
  • Best Innovation in Sales: Aon
  • Best Innovation in Service: City of Albuquerque, New Mexico
• The Insight Award for Best Use of Data: Cisco
• The Heartstrings People’s Choice Award: Health Resources in Action
• The Upshot Award for Best Demonstrated ROI:
  • Best Demonstrated ROI in Marketing: Bonnier News
  • Best Demonstrated ROI in Sales & Service: Kenya Revenue Authority
• The Cultivator Award for Best Lead Management Program: Samsung Business
• The Omni Award for Best Omnichannel Experience: Things Remembered
• The Borderless Award for Best International Marketing Campaign: Movember Foundation
• The Pinpoint Award for Best Account-Based Marketing Strategy: Hewlett Packard Enterprise
• The Convert Award for Best Commerce Experience: Livelo

The 2019 Markie Awards were presented on Wednesday, March 20, during Oracle Modern Customer Experience in Las Vegas. Every year, Modern Customer Experience brings together thousands of leading brands, industry visionaries, product experts and customer experience professionals to discuss the latest trends and best practices in marketing, commerce, sales and service.