Unimed Grande Florianópolis optimizes operations with Oracle Analytics Cloud

Part of the renowned Unimed Brazil medical cooperative ecosystem, Unimed Grande Florianópolis offers healthcare services and health plans throughout the coastal region of Santa Catarina. With an emphasis on innovation and excellence in medical care, Unimed Grande Florianópolis has a network of more than 1,700 affiliated doctors who provide care at over 270 clinics and hospitals. 

With a client base exceeding 200,000, the healthcare system faced significant challenges in managing its data. Previously, the organization’s data was scattered across spreadsheets or stored in various systems in different departments. This fragmentation resulted in manual processes, rework, and lack of data standardization, compromising data integrity and accuracy. As a result, the organization couldn't forecast, conduct historical analyses, identify trends, or process large volumes of data efficiently.

After a thorough process of discovery and internal needs analysis, Unimed Grande Florianópolis identified several operational challenges that required an innovative and efficient solution. Among its key demands were fast and mobile access to hospital data, along with the integration of real-time dashboards for use on digital displays.

Unimed Grande Florianópolis conducted extensive market research to evaluate the various available options, including a proof of concept of Oracle Analytics Cloud. The Unimed Grande Florianópolis team tested the tool's features, evaluated the architecture, analyzed costs and licensing, and explored integration capabilities with other tools used by the company. Ultimately, the company decided that Oracle Analytics Cloud met the organization’s needs due to its flexible architecture, simplified integration, and cost-effectiveness. Additionally, the system’s AI and machine learning tools with prebuilt algorithms specific to the healthcare sector key reasons to choose Oracle.

With Oracle Analytics Cloud, Unimed Grande Florianópolis optimized its operations and reduced costs. Through collaboration with the institution's intelligence and control office, Oracle Analytics Cloud helped the organization identify areas and processes for improvement, contributing to savings of R$1.4 million in healthcare costs between October 2023 and April 2024.

Oracle Analytics Cloud also led to improvements in patient management and care. By intelligently monitoring its client base, Unimed Grande Florianópolis can better facilitate treatment management and prevent unnecessary hospitalizations and surgeries. Oracle Analytics Cloud also helped the organization maintain compliance with regulatory standards. Its real-time analytics supports decision-making based on structured and dynamic data.

The system can also identify anomalies in processes. Using automated dashboards in Oracle Analytics Cloud, Unimed Grande Florianópolis saved approximately 200 hours of manual work that was previously spent preparing monthly reports. The tool also helped reduce fraud. Its support in initiatives such as preventive medicine management, bed provisioning, and operational indicator analysis helped Unimed Grande Florianópolis manage its patients comprehensively, from plan entry to exit.