Hotel automation is the key to working smarter, not harder

Automation sets the foundation for staff to be more productive, enabling them to work from anywhere and freeing them from menial tasks to focus on better serving guests in a variety of ways. Using automation to manage upsells, orchestrate food and beverage operations, tackle distribution channels, and handle other tasks leads to higher efficiency, reduced waste, and larger profits.

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Choosing the right hotel property management system is critical to running your hotel operation

Download your free copy of the IDC MarketScape: Worldwide Hospitality Property Management Systems 2022 Vendor Assessment and learn why Oracle Hospitality’s OPERA Cloud has been named a Leader.

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How working smarter, not harder, delivers real benefits

Grow revenue with dynamic upselling

Powered by artificial intelligence and machine learning, Oracle’s Nor1 creates opportunities for hoteliers to grow incremental revenue by presenting guests with targeted offers for upgraded rooms and services that they’ll want to say yes to.

Drive revenue and win loyalty with Nor1 (1:55)

Enhance hotel dining

Discover how hotels and casinos are deploying Oracle Hospitality Simphony Cloud point-of-sale systems, Oracle MICROS tablets, and sleek, compact workstations to drive revenue and deliver exceptional dining experiences at their properties.

Provide exemplary on-site guest service (2:08)

Optimize event space inventory

Oracle Hospitality OPERA Cloud Sales and Event Management helps increase revenue from events. It also lets staff conduct off-site visits, roam the property for site inspections, check inventory availability, and even make changes to bookings while on the go.

Boost sales and event management (2:17)

Expand market reach

With unique connectivity capabilities for all direct and indirect channels, Oracle Hospitality OPERA Cloud Distribution lets hotels of all types and sizes rapidly add distribution channels, enhancing channel and revenue management.

Discover the future of distribution (PDF)

Access to real-time data across properties helps Melia Hotels' staff better engage with guests and deliver amazing, personalized experiences.

Watch the Melia video (1:53)

Mohegan Sun saw a profound impact on its revenue from the first week of using Oracle Hospitality Nor1 Cloud Services, increasing upsells by 500%—and 800% in some months.

Learn more about Mohegan Sun’s story

Minor Hotels used the Oracle MICROS Simphony Cloud point-of-sale and hardware solutions to gain insights into its food and beverage business and improve ROI.

Watch the Minor Hotels video (1:29)

Get the 2023 Ultimate Guide to Upselling Software

When done correctly, upselling is a win-win for guests and hotels; effective upselling lets guests customize their stay, which generates both revenue and loyalty.

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Untethered by cloud and mobile technologies, my staff can now take and send orders to the kitchen–without moving a single step. Even better, they can process payment at tableside, too. Even though COVID-19 forced the removal of a third of our indoor tables and a bar, we generated more revenue in February than in the same month in 2020, which had set a revenue record. It’s all due to improved operating efficiency and faster table turn.
Ian Pomerville Former corporate director, food and beverage, The Lodge at Spruce Peak, a Destination by Hyatt Residence

Read The Lodge at Spruce Peak’s story

Hotel automation simplifies work and delivers results

Engage guests and drive revenue with Nor1 hotel upsell solutions

With hotel automation solutions, hoteliers can drive incremental revenue growth without taxing shorthanded staff and ensure that inventory isn’t undersold or goes unused. Oracle’s Nor1 efficiently presents thoughtful, tailored upgrade opportunities to guests to customize their hotel experience.

Discover Nor1 upsell solutions (PDF)

Maximize restaurant revenue in an ever-changing environment

Rapid changes in the marketplace, consumer preferences, and technology are challenging food and beverage operators to reinvent their businesses to remain competitive. Understanding how to navigate such volatility—by using technology to innovate quickly and meet emerging demands—is the key to achieving enduring success.

Watch the video on maximizing revenue (27:42)

Technology’s vital role: recapturing sales and catering revenue

Events business typically represents 25% to 50% of total revenue for hoteliers, and the loss of it during the pandemic has been a major hit. That makes recapturing sales of paramount importance. Are you ready? Many hoteliers may not be, according to a new report by Starfleet Research that evaluates hospitality technology priorities.

Access the Starfleet Research report

Hotel Mesikammen nets a broader audience with OPERA Cloud Distribution

In an increasingly digital world where travelers’ buying behavior continues to shift online, it became essential for this quaint independent hotel to broaden its distribution channel management. The hotel went live with Oracle Hospitality OPERA Cloud Distribution and almost immediately saw business volume through Booking.com jump 60%.

Read Hotel Mesikammen’s story