Name of Product: Oracle Public Sector Revenue Management 2.4.0.0.0

Alternate Titles:
  • Oracle Enterprise Taxation and Policy Management
Last Updated:02-Jul-2014

This VPAT applies to only version 2.4.0.0.0. It does not apply to any versions of Oracle Public Sector Revenue Management after this.



The Oracle Public Sector Revenue Management product offers a comprehensive set of features and functions to address the needs of government authorities responsible for the administration of tax law and policy.  The solution provides an easier and simpler method for capturing and implementing the ever-changing complex policy-related rules in the core tax administrative system. These capabilities are contained within a configurable software application that is maintainable and upgradeable. The solution is specifically designed and built to help government authorities achieve objectives such as maximizing tax compliance, improving taxpayer service, enhancing collection capabilities, and providing increased flexibility to respond to changes in tax law.

The information below describes this product's ability to support the applicable U.S. Section 508 standards and the Web Content Accessibility Guidelines (WCAG) 1.0 Double-A Guidelines, subject to Oracle's interpretation of those standards and the remarks in this document.

For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact:accessible_ww@oracle.com.


Note: This document is provided for information purposes only and the contentshereof are subject to change without notice. Oracle Corporationdoes not warrant that this document is error free, nordoes it provide any other warranties or conditions, whether expressedorally or implied in law, including implied warranties and conditionsof merchantability or fitness for a particular purpose. Oracle Corporationspecifically disclaims any liability with respect to this documentand no contractual obligations are formed either directly or indirectlyby this document. Oracle further makes no representation concerning the ability ofassistive technologies or other products to interoperate with Oracle products.This document addresses the named product(s) only and not prerequisite products for whichOracle supplies restricted use licenses.

Section 1194.21 Software Applications and Operating Systems

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.21(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.Product has been developed to conform to this standard subject to the remarks on the right.

Oracle Public Sector Revenue Management provides operational support via keyboard only:

- Event handlers for both mouse and keyboard are used together.

- Appropriate tab indexes are used on each page element in order to maintain the focus traversal order

- Keyboard access functions are provided for main toolbar functions. These functions are also accessible via keyboard tabbing.

The application provides keyboard support through the use of accelerator (shortcut) keys and access keys.  Accelerator keys are provided for common functions and navigation within application. An exception to this is the use of expand/collapse and context menu icons (bug 18961831).

1194.21(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.Product has been developed to conform to this standard subject to the remarks on the right.

Oracle Public Sector Revenue Management does not interfere with accessibility settings providing by underline operational system or other application. The application honors sticky keys, filter and toggle keys and high contrast settings. The product was tested to confirm the response of operation system accessibility features.

 

 

1194.21(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes.Product has been developed to conform to this standard subject to the remarks on the right.

Oracle Public Sector Revenue Management provides well-defined on-screen indication of the current focus. Users can use the Up key to access the Admin menu and Down key for the Main menu after using the shortcut key Ctrl+Alt+M to access the Menu option.

1194.21(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text.Product has been developed to conform to this standard subject to the remarks on the right.

Product we tested for:

  • Controls have a programmatically associated name, derived from the appropriate HTML elements and attributes
  • Images presented in the application are supported by a textual description.
  • ALT text is specified for non decorative images.
1194.21(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.Product has been developed to conform to this standard subject to the remarks on the right.

Oracle Public Sector Revenue Management has only two styles of UI pages used throughout the application. Consistent style is used across the product. Images are consistent and accompanied by a text that conveys their meaning.

1194.21(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.Product has been developed to conform to this standard subject to the remarks on the right.

Product fulfills this requirement. Text is supplied through HTML or injected into the browser DOM; the browser is responsible for exposing such content in a way that is usable by assistive technology on the platform.

1194.21(g) Applications shall not override user selected contrast and color selections and other individual display attributes.Product has been developed to conform to this standard subject to the remarks on the right.

Oracle Public Sector Revenue Management respects color settings provided with operating system and does not override contrast and color settings. Default application CSS handles the color contrast values. The product was tested to confirm support for High Contrast and Large Fonts mode.

1194.21(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.Not Applicable

Oracle Public Sector Revenue Management does not use blinking or scrolling text.

1194.21(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.Product has been developed to conform to this standard subject to the remarks on the right.

Oracle Public Sector Revenue Management does not convey any information by the use colors or font style only. Information supported by color legend is also explained in a text. The product was tested to confirm that information conveyed by colors is also available in a textual form.

1194.21(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.Product has been developed to conform to this standard subject to the remarks on the right.

Oracle Public Sector Revenue Management was tested to prove that text and images of text have a luminosity contrast ratio of at least 4.5:1. Large scale text has a minimum ratio of at least 3:1

The product does not have user settings for color selections within the application.

1194.21(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.Not Applicable

Oracle Public Sector Revenue Management does not use flashing elements or blinking text

1194.21(l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.Product has been developed to conform to this standard subject to the remarks on the right.

In Oracle Public Sector Revenue Management, all form fields are associated with appropriate labels. Either via label element or via aria-labelledby/aria-label/title attribute on input elements.

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Section 1194.22 Web-based Internet Information and Applications

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.22(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).Product has been developed to conform to this standard subject to the remarks on the right.

Graphical elements available in Oracle Public Sector Revenue Management are configured with appropriate alternative text. Empty ALT text is specified for all decorative images. Tables used for layout purpose are marked with role=presentation. Pop-ups and secondary windows are opened in response to explicit user action. With an exception of the data presented in trees (Bug 12907839). The same data is available in other forms in the Oracle Public Sector Revenue Management user interface.

1194.22(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.Not Applicable

Oracle Public Sector Revenue Management does not include multimedia elements.

1194.22(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.Product has been developed to conform to this standard subject to the remarks on the right.

Oracle Public Sector Revenue Management provides labels along with any image when indicating an action, prompting a response, or distinguishing a visual element. Color or style are not used to convey information. Section headings are marked with appropriate role/level and font size is not used to distinguish different heading levels.

1194.22(d) Documents shall be organized so they are readable without requiring an associated style sheet.Product has been developed to conform to this standard subject to the remarks on the right.

Oracle Public Sector Revenue Management uses style sheets only for presentation purposes. Customers can replace a style sheet used by the product with their own version of a style sheet if needed.

1194.22(e) Redundant text links shall be provided for each active region of a server-side image map.Not Applicable

Oracle Public Sector Revenue Management does not use server-side image maps.

1194.22(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.Not Applicable

Oracle Public Sector Revenue Management does not use client-side image maps.

1194.22(g) Row and column headers shall be identified for data tables.Product has been developed to conform to this standard subject to the remarks on the right.

Rows and columns are implemented in Oracle Public Sector Revenue Management as HTML tables with appropriate header information. TH elements are used (along with scope=col) to identify column header of data table. A row header is assigned to each row with scope=row attribute on appropriate cell.

1194.22(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.Product has been developed to conform to this standard subject to the remarks on the right.

Markup is provided for data and header cells in Oracle Public Sector Revenue Management list grids. Application uses only simple tables with one column and one row header. With an exception of tables with user defined characteristic grids (Bug 12907839) available on legacy UIs. Information displayed in characteristics can be represented using alternative methods that makes it accessible for screen reading devices.

1194.22(i) Frames shall be titled with text that facilitates frame identification and navigation.Product has been developed to conform to this standard subject to the remarks on the right.

Oracle Public Sector Revenue Management zones and portals are titled with meaningful text within the application. Each frame has its own unique title set as per the content it contains. Frame titles are based on content of frame hence clearly describe the purpose of frame.

1194.22(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.Not Applicable

Oracle Public Sector Revenue Management does not use flashing or blinking elements.

1194.22(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.Product has been developed to conform to this standard subject to the remarks on the right.

Text–only pages are not necessary because pages have been coded to meet other applicable standards, to the extent indicated.

1194.22(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology.Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Content generated by JavaScript has been coded to meet other applicable standards, to the extent indicated.
1194.22(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l).Not Applicable

 Oracle Public Sector Revenue Management does not use any plug ins to render the images.

1194.22(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.Product has been developed to conform to this standard subject to the remarks on the right.

Elements and controls within the Oracle Public Sector Revenue Management product utilize meaningful and clear labels.

1194.22(o) A method shall be provided that permits users to skip repetitive navigation links.Product has been developed to conform to this standard subject to the remarks on the right.

An accelerator Key provided in Oracle Public Sector Revenue Management may be used to skip directly to the main search page, 360 Degree Search, or other application pages.  Header elements are used to convey the structure and hierarchy of a page.

1194.22(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.Product has been developed to conform to this standard subject to the remarks on the right.

Oracle Public Sector Revenue Management provides user options for how frequently portals are refreshed or updated. The application does not support an environment-level setting for automatically logging out all users after a period of inactivity.

Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent withthe following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999)published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4,(c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.

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Section 1194.23 Telecommunications Products

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.23(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.Not Applicable 
1194.23(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols.Not Applicable 
1194.23(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.Not Applicable 
1194.23(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.Not Applicable 
1194.23(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.Not Applicable 
1194.23(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.Not Applicable 
1194.23(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use.Not Applicable 
1194.23(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided.Not Applicable 
1194.23(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product.Not Applicable 
1194.23(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.Not Applicable 
1194.23(k)(1) For products which have mechanically operated controls or keys, controls and keys shall be tactilely discernible without activating the controls or keys.Not Applicable 
1194.23(k)(2) For products which have mechanically operated controls or keys, controls do not require tight grasping, pinching or twisting of the wrist to operate.Not Applicable 
1194.23(k)(3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.Not Applicable 
1194.23(k)(4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.Not Applicable 

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Section 1194.24 Video and Multimedia Products

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.24(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.Not Applicable 
1194.24(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry.Not Applicable 
1194.24(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned.Not Applicable 
1194.24(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.Not Applicable 
1194.24(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent.Not Applicable 

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Section 1194.25 Self Contained, Closed Products

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.25(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach assistive technology to the product. Personal headsets for private listening are not assistive technology.Not Applicable 
1194.25(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.Not Applicable 
1194.25(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4).Not Applicable 
1194.25(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.Not Applicable 
1194.25(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime.Not Applicable 
1194.25(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use.Not Applicable 
1194.25(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.Not Applicable 
1194.25(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided.Not Applicable 
1194.25(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.Not Applicable 
1194.25(j)(1) The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls.Not Applicable 
1194.25(j)(2) Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor.Not Applicable 
1194.25(j)(3) Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor.Not Applicable 
1194.25(j)(4) Operable controls shall not be more than 24 inches behind the reference plane.Not Applicable 

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Section 1194.26 Desktop and Portable Computers

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.26(a) All mechanically operated controls and keys shall comply with Section 1194.23 (k) (1) through (4).Not Applicable 
1194.26(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4).Not Applicable 
1194.26(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.Not Applicable 
1194.26(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards.Not Applicable 

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Section 1194.31 Functional Performance Criteria

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.31(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided.YesSubject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards.
 
1194.31(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided.YesSubject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided.YesSubject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.YesSubject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided.YesSubject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.YesSubject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 

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Section 1194.41 Information, Documentation and Support

Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.41(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.Documentation for this product is available in accessible electronic format. 
1194.41(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.Documentation for this product is available in accessible electronic format.  
1194.41(c) Support services for products shall accommodate the communication needs of end-users with disabilities.Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.  

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