FarApp Support

Starting September 13, 2021, support for NetSuite Connector (formerly known as FarApp) transitioned to NetSuite SuiteAnswers and NetSuite Account Center and is no longer provided through the FarApp support channels.

Support Requests

Log into your NetSuite account and access SuiteAnswers from the Support tab to open new support cases.

To contact Oracle NetSuite Support by phone, reference the NetSuite Support hotline.

Resources

• Support Assistance Matrix (PDF): used to determine how to contact Oracle NetSuite Support for assistance based on the request type
• Support Process Guide (PDF): a quick reference guide on how to open a support case in NetSuite SuiteAnswers