Oracle Advanced Management for Hybrid Cloud
Oracle Advanced Management for Hybrid Cloud provides an unmatched combination of experts, proven processes, and trusted Oracle intellectual property to help offload routine operational and administrative responsibilities, with joint management of your technology and applications. This service bundle includes a technical account manager, ongoing performance monitoring, issue resolution, and infrastructure management.
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Focus on strategy
Offload administrative IT tasks, allowing your team to concentrate on business-critical initiatives.
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Innovate with confidence
Get guidance and personalized support from your designated technical account manager to enable continuous innovation and build capabilities for future opportunities.
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Operate reliably and efficiently
Leverage Oracle proven processes and IP to keep your systems running at peak performance.
“By leveraging the strengths of multiple cloud providers, we have unlocked new levels of agility and scalability, empowering us to keep pace with the rapidly evolving demands of our business. At Deutsche See, our multicloud journey is a testament to our unwavering dedication to quality, innovation, and exceeding expectations in every aspect of our operations.”
Explore Oracle Advanced Management for Hybrid Cloud
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Technical account manager
Work directly with a designated technical account manager for end-to-end service oversight and delivery management, service setup, and regular reviews. Receive personalized guidance to optimize your environment and meet with you regularly to calibrate your business objectives and OCI ecosystem utilization.
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Complex issue management
Get peace of mind with 24/7 issue management and escalation of service requests and root cause analysis. Receive faster issue response times with centralized ticketing and incident management process.
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Ongoing performance monitoring
Rely on continuous monitoring of faults and availability events across the stack, capturing of diagnostic data and identify opportunities for increased performance. Oracle systems will flag any event considered nonstandard for remediation by your dedicated service team.
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Optimized guidance
Trust your environment to run optimally and collaborate with experts to evaluate your environments and configurations against Oracle best practices, conduct quarterly availability trend analysis, and provide targeted technical recommendations to mitigate risk.
Why choose Oracle Advanced Management for Hybrid Cloud?
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A single point of contact
Coordinate with the same technical account manager for all your service and support needs, 24/7, so you can accomplish more with less effort.
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Risk mitigation
Leverage best practice processes and SLAs that ensure availability and fast issue resolution.
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Optimized operations
Continous monitoring and quarterly availability trend analysis improve productivity of both technical and your IT teams.
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Improved scalability
Create technical administration capabilities that align with current needs and can scale with your organization's future goals.
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