Oracle Cloud Isolated Region FAQ
General topics
What is Oracle Cloud Isolated Region?
Oracle Cloud Isolated Region is a secure, air-gapped Oracle Cloud Infrastructure (OCI) solution designed to meet the higher demands of global customers’ mission-critical classified workloads. Oracle Cloud Isolated Regions deliver OCI compute, security, storage, and networking services in an on-premises environment with no internet connection. Oracle provides a dedicated 24/7/365 onsite support and operations team that meets your citizenship and security clearance requirements while bringing best-in-class price-performance and security to governments and defense missions globally.
What are Oracle Cloud Isolated Region’s differentiators?
- Air-gapped with no internet connection: Dedicated to serving governments and safeguarding defense missions globally at hyperscale, Oracle Cloud Isolated Regions are OCI’s solution for governments’ highly sensitive, mission-critical workloads.
- Everything Everywhere: Oracle is committed to offering an identical portfolio of IaaS and PaaS services in all Oracle Cloud regions, including Oracle Cloud Isolated Regions.
- Security-first by design: OCI architecture is engineered with a zero trust security model as its foundational core.
- Comprehensive solution for continuity of operations: OCI’s two-region strategy replicates workloads across regions, mitigating the risk of single-region failure.
- Global expertise operating sovereign environments: OCI has demonstrated success in deploying sovereign disconnected clouds with 24/7 in-country operations live today in the US and UK.
- Predictable, consistent pricing: OCI offers the same consumption rates across all regions and in-country classification levels.
- Small footprint: You can start small and grow your region over time.
- Industry-leading SLAs: Oracle’s end-to-end SLAs cover the performance, availability, and manageability of services.
- Dedicated cloud network operations center (CNOC): We provide a classified facility where only in-country, country-cleared, authorized personnel monitor your Oracle Cloud Isolated Region.
Why would you choose Oracle Cloud Isolated Region?
Oracle Cloud Isolated Regions fulfill the need for a dedicated on-premises cloud region—with no internet connection—that can safeguard your classified data and predictably run mission-critical classified workloads at hyperscale.
Is Oracle Cloud Isolated Region intended for public sector or private sector organizations?
Oracle Cloud Isolated Regions are designed for classified workloads for global government and defense sectors.
What services does Oracle offer in an Oracle Cloud Isolated Region?
Oracle commits to the principle of Everything Everywhere by offering the same services in Oracle Cloud Isolated Regions that are available in Oracle public regions. This approach provides government customers with a consistent cloud experience across all cloud regions.
How do I get started with Oracle Cloud Isolated Region?
Please consult your Oracle sales representative to get started.
Are there any prerequisites for getting started with Oracle Cloud Isolated Region?
Yes, some prerequisites must be met to qualify for the deployment of an Oracle Cloud Isolated Region. Please consult your Oracle sales representative to review the details.
How long does it take for an Oracle Cloud Isolated Region to be available for use?
Oracle Cloud Isolated Regions can be available for your assessment and authorization in as little as one year after the data center is made available for rack installation and configuration.
Hosting
In what countries is Oracle Cloud Isolated Region available?
Please consult your Oracle sales representative for a list of countries where Oracle Cloud Isolated Regions can be deployed.
Where can Oracle Cloud Isolated Regions be located?
Oracle Cloud Isolated Regions can be deployed on-premises, in colocation data centers, or in build-to-suit data centers.
How many regions will be provided?
Oracle recommends the industry standard of two regions, but we will work with you to add as many regions or availability domains (one or three per region) as you require.
How does Oracle Cloud Isolated Region integrate into my environment?
Oracle will integrate customer-specified network encryption devices to secure data in transit between the Oracle Cloud Isolated Region data centers, customer networks, and CNOCs.
What is the physical size of the Oracle Cloud Isolated Region?
The Oracle Cloud Isolated Region hardware footprint is designed to grow with a customer’s workloads, so you can start small—with less than 1 megawatt of power consumption and approximately 100 square meters of rack space in your data center.
Can I increase capacity once my Oracle Cloud Isolated Region is live?
Yes. Oracle manages capacity in your Oracle Cloud Isolated Region and provides a project management office representative that works closely with you.
Edge computing capabilities
Does Oracle Cloud Isolated Region offer an edge computing solution?
Yes. Oracle Roving Edge Infrastructure offers computing capabilities in remote locations, including ingesting and analyzing data, managing communications, and processing AI/ML workloads. Roving Edge devices can be ruggedized and are available in different form factors—depending on your portability and compute needs—to deliver cloud computing, storage, data science, and Oracle Internet of Things (IoT) services at the far edge. Roving Edge devices can run connected or disconnected from your cloud region, and optionally, they can enable small, localized roving edge clusters.
Oracle Cloud Isolated Region provides the air-gapped cloud infrastructure core to manage your fleet of Roving Edge devices on your classified network. With Roving Edge Infrastructure, you can seamlessly deploy applications across your core-to-edge IT landscape: on vehicles, at global locations (such as embassies and consulates), on forward operating bases, at remote campuses, and more. Please refer to the Roving Edge Infrastructure web page for more information on core-to-edge solutions.
Resilience
How do I set up backup and disaster recovery capabilities within my Oracle Cloud Isolated Region?
Oracle recommends a two-region build to support disaster recovery. Please refer to the web page for backup and disaster recovery solutions on Oracle Cloud Infrastructure for more information, and consult your Oracle sales representative to review the details.
Security
What is Oracle Cloud Infrastructure’s security philosophy?
Oracle Cloud Infrastructure is built on security-focused principles to help provide uncompromising security of the cloud and in the cloud. Oracle Cloud Isolated Region expands OCI’s security-first philosophy by providing an air-gapped environment—directly connected to government networks. Please refer to the security page for more information on OCI’s security philosophy.
Who is responsible for the physical security of my Oracle Cloud Isolated Region?
Physical security of Oracle Cloud Isolated Region data centers and CNOCs is established through mutual agreement with the customer, whether the facilities are on-premises, colocated, or in a build-to-suit environment.
Operations and support
How do I request technical support for workloads running in my Oracle Cloud Isolated Region?
Oracle Cloud Infrastructure will provide your Oracle Cloud Isolated Region with a dedicated onsite 24/7/365 support and operations team that meets your citizenship and security clearance requirements.
What operational facilities support Oracle Cloud Isolated Regions?
Cloud network operations centers are classified facilities that are designed to meet the physical security requirements for your classified networks and operations environments. Authorized personnel monitor and operate Oracle Cloud Isolated Regions from the CNOC, whether facilities are on-premises, colocated, or in a build-to-suit environment. Oracle will integrate compatible network encryption devices to support secure data transfer between the Oracle Cloud Isolated Region data centers, user networks, and the CNOCs.
Will my Oracle Cloud Isolated Region get new features and security updates?
Yes. We update services in Oracle Cloud Isolated Regions just as we do in our public cloud regions, aligning with Oracle Cloud Infrastructure’s commitment to offer Everything Everywhere—all Oracle Cloud services in every region.
Does Oracle Cloud Infrastructure manage the Oracle Cloud Isolated Region hardware lifecycle?
Yes. Oracle provides and operates Oracle Cloud Isolated Region infrastructure. Oracle Cloud Isolated Region is a subscription-based cloud service that includes hardware lifecycle management.
How will new releases and patches be applied to my Oracle Cloud Isolated Region?
Oracle, as a managed service provider, performs change management and maintenance to maintain the operational stability, availability, security, performance, and currency of Oracle Cloud services. Oracle change management is distributed to regions globally. New releases and patches are subjected to robust scanning and security measures throughout the continuous integration/continuous deployment (CI/CD) pipeline using tools such as real-time audit capabilities and automatic quarantine functions to capture any items that fail the custom security checks you define. Operators in the CNOC verify, deploy, and monitor operations of the Oracle Cloud Isolated Region network.
Can customers provide staff to help operate and support Oracle Cloud Isolated Regions?
By default, Oracle’s global service teams provide in-country operations and support 24 hours a day, 7 days a week for Oracle Cloud Isolated Regions. Alternatively, a joint operations staffing model can be instituted between Oracle and you (or your chosen system integrator).
Service levels
What types of service level agreements are offered for Oracle Cloud Isolated Region?
Visit our Oracle Cloud Infrastructure SLAs web page for more details.
Pricing
What is the pricing for Oracle Cloud Isolated Region?
The service consumption pricing for Oracle Cloud Isolated Region uses the same rate card as Oracle public regions. You pay for services you consume based on the same predictable low pricing available in Oracle’s public regions. You can continue to use all existing Oracle tools, such as budgets, cost analysis, invoices, and usage reports, to monitor and audit usage of your Oracle Cloud Isolated Region. Visit our pricing web page to view the pricing and rate cards for Oracle’s public cloud.
How does the price of Oracle Cloud Isolated Region services compare to other cloud service providers?
Oracle Cloud Infrastructure offers the same rate card that provides low, consistent services pricing for both public and government clouds. Please refer to our cloud economics web page for more details on how OCI compares to other cloud service providers.
Is there a minimum commitment for requesting Oracle Cloud Isolated Region?
Oracle Cloud Isolated Region customers commit to an annual minimum consumption of Oracle Cloud services for their region. Please consult your Oracle sales representative to get started.
Migration
Is it easy to migrate sensitive workloads to Oracle Cloud Isolated Regions?
Applications and databases currently running on-premises are often compatible with Oracle Cloud Isolated Regions. Oracle offers tools to simplify application and database migration. Moving your Oracle applications and databases to the cloud can require no code changes, meaning you can quickly modernize your operations in the cloud while preserving your existing architecture. Similarly, Oracle Cloud Infrastructure’s commitment to an open platform increases the interoperability of third-party applications between on-premises systems and Oracle Cloud. You can then incrementally modernize your migrated workloads or rapidly transform them on a larger scale. Oracle’s commitment to Everything Everywhere means you will have technical parity between commercial regions and Oracle Cloud Isolated Regions.
Does Oracle offer dedicated migration support services?
Oracle Cloud Lift Services facilitate rapid workload migration. Please contact your sales representative to check the availability of Oracle Cloud Lift Services for the public sector in your country and refer to our Cloud Lift Services web page for more information. For post-go-live solution support, Oracle Consulting, Oracle Advanced Customer Services, and Oracle's partners are available.