Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Cloud Infrastructure (OCI) Database Management January 2022

Product Description:

Database Management provides database performance diagnostics and management capabilities that allows customers to monitor and manage all flavors of Oracle Databases. This service provides database workload monitoring and performance management functionality that enables monitoring of key performance metrics and diagnosis of applications running on monitored databases.

Features exposed by this service include:

  • Fleet Summary
  • Performance Hub
  • AWR Explorer
  • SQL Tuning Advisor
  • Tablespace Management
  • Database Parameters
  • Database Jobs
  • Database Groups
  • Private Endpoints

Date:

21-Mar-2022

Archive Note:

This VPAT applies to only version January 2022. It does not apply to any versions of Oracle Cloud Infrastructure (OCI) Database Management after this. This VPAT has been superseded by Oracle Cloud Infrastructure (OCI) Database Management May 2023.

Contact Information:

accessible_ww@oracle.com

Notes:

The CLI and API are not covered by this ACR.

Dependent Products


This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Partially Supports

The product was tested for:

  • Images that convey information have meaningful alternative text using ALT
  • Images that are decorative are marked up using ALT=”” or CSS background images
  • Controls have an associated name
  • Non-text characters are not used or have meaningful alternative text
  • CAPTCHAs are not used

The following DPD OCI Jira tickets track identified issues:

  • DPD-10925: Performance Hub Active Session History (ASH) Analytics - Images missing alt text
  • DPD-10959: DB Management Enable Private Endpoint - Missing alt text
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Partially Supports

The product was tested for:

  • User interface component labels are associated with the fields they are labeling
  • Headings are encoded with HTML heading tags
  • List markup is used for marking up lists
  • Groups of components are marked up with their description
  • Style sheets are used only to change the layout and presentation on the screen

The following DPD OCI Jira tickets track identified issues:

  • DPD-10920: SQL Tuning Advisor - Table (nested) column headers need IDs for association with table cells
  • DPD-12464: Database Management Tablespaces - Create tablespace - Section titles need to be converted to header elements
  • DPD-10974: SQL Tuning advisor - Associate header text for checkbox and context menu columns for screen readers
1.3.2 Meaningful Sequence(Level A)Supports

The product was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence
1.3.3 Sensory Characteristics(Level A)Supports

The product was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
  • Instructions provided which refer to graphics include a reference to the text alternative of the graphic
1.3.4 Orientation (Level AA)Supports

The product was tested for:

  • Text is displayed in both device orientations without loss of functionality or visibility of the text.
  • A fixed display orientation is required for essential functionality.
1.3.5 Identify Input Purpose (Level AA)Supports

The product was tested for:

  • There are no text fields that collect information about the user
1.4.1 Use of Color(Level A)Supports

The product was tested for:

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight
  • Information conveyed by color has a contrast ratio of at least 3:1
1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Partially Supports

The product was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • All other text and images of text have a contrast ratio of at least 4.5:1

The following DPD OCI Jira tickets track identified issues:

  • DPD-10917: SQL Tuning Advisor - Insufficient contrast between link and table row highlight colors
1.4.4 Resize text(Level AA)Supports

The product was tested for:

  • Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA)Supports

The product was tested for:

  • Images of text are not used
1.4.10 Reflow (Level AA)Partially Supports

The product was tested for

  • Text information reflows so that only one direction of scrolling is required while at 400% zoom.
  • An alternative mobile user interface is available and is accessed from the main application.
  • Content that requires two-dimensional layout only presents scroll bars in the component used
    to present the two-dimensional content.

The following DPD OCI Jira ticket tracks the identified issue:

  • DPD-10931: Performance Hub - 400% zoom causes display of horizontal and vertical scrollbars
1.4.11 Non-text Contrast (Level AA)Supports

The product was tested for:

  • Non-text items have a contrast ratio of at least 3:1
1.4.12 Text Spacing (Level AA)Partially Supports

The product was tested for:

  • When the following attributes and no others are modified there is no loss in functionality or content:
    • Line height (line spacing) to at least 1.5 times the font size
    • Spacing following paragraphs to at least 2 times the font size
    • Letter spacing (tracking) to at least 0.12 times the font size
    • Word spacing to at least 0.16 times the font size

The following DPD OCI Jira tickets track identified issues:

  • DPD-10932: Performance Hub Automatic Workload Repository (AWR) Report - Menu item text is not rendered properly on text spacing change
1.4.13 Content on Hover or Focus (Level AA)Supports

The product was tested for:

  • Dismissable -The content can be dismissed without moving the pointer or keyboard focus
  • Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing
  • Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.
2.1.1 Keyboard(Level A)Partially Supports

The product was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
  • The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms)

The following DPD OCI Jira tickets track identified issues:

  • DPD-10994: Automatic Workload Repository (AWR) Explorer - Improve focus transition/ordering for keyboard navigation 
  • DPD-11088: Database Management Tablespaces - Cannot access to details button on table via keyboard
  • DPD-12466: Database Management Tablespaces - Cannot close view details panel when JAWS is active
2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.1.4 Character Key Shortcuts (Level A)Supports

The product was tested for:

  • There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable(Level A)Supports

The product was tested for:

  • Time limits are not used
2.2.2 Pause, Stop, Hide (Level A)Supports

The product was tested for:

  • There is no moving, blinking or scrolling content
2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)Partially Supports

The product was tested for:

  • A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page.
  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links

The following DPD OCI Jira tickets track identified issues:

  • DPD-10958: Performance Hub - improve Skip to main content action
2.4.2 Page Titled(Level A)Partially Supports

The product was tested for:

  • Pages have a meaningful title specified in the TITLE element

The following DPD OCI Jira tickets track identified issues:

  • DPD-10988: Performance Hub - page title is not updated
  • DPD-10987: Managed Database Details - page title is not updated
  • CDX-1057: page title does not change when we move to any (detail) page not listed in navigation registry
2.4.3 Focus Order(Level A)Supports

The product was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence
2.4.4 Link Purpose (In Context)(Level A)Partially Supports

The product was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose

The following DPD OCI Jira tickets track identified issues:

  • DPD-10930: Performance Hub Active Session History (ASH) Analytics - activity table link text describes row content not link action
  • DPD-11006: Performance Hub Blocking Sessions - Improve screen reader links description
2.4.5 Multiple Ways(Level AA)Supports

The product was tested for:

  • Pages can be found using the provided "search" function
  • Pages are in a site table of contents
2.4.6 Headings and Labels(Level AA)Partially Supports

The product was tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels describe the purpose of the associated field

The following DPD OCI Jira tickets track identified issues:

  • DPD-10991: Performance Hub Active Session History (ASH) Analytics - Activity table headers do not make sense in isolation
  • DPD-10975: SQL Tuning advisor - Screen reader - Menus with compartment selector missing aria-label describing field
  • DPD-10977: SQL Tuning advisor - Run and cancel buttons in panel footers incorrectly identified by screen reader
  • DPD-10978: SQL Tuning advisor - Screen reader does not read task details on details page
  • DPD-10981: SQL Tuning advisor - Screen reader - Missing aria-label for empty charts
  • DPD-11039: Performance Hub SQL Details - aria label for Timeline chart in Plan Statistics does not provide required context
  • DPD-11042: Performance Hub Session Details - Enhance aria label for Charts used in Activity Card to provide additional context
  • DPD-11044: Performance Hub ADDM - Enhance aria labels on findings charts to provide additional context
  • DPD-11046: Performance Hub ADDM Details - Enhance aria label for benefit chart to provide additional context
2.4.7 Focus Visible(Level AA)Partially Supports

The product was tested for:

  • Visual indication of the location of the focus

The following DPD OCI Jira tickets track identified issues:

  • DPD-10878: Performance Hub Custom Time Range and Active Session History (ASH) Report - Focus outline is not visible for input date time components
  • DPD-10883: Performance Hub Active Session History (ASH) Analytics - Initial focus outline missing for Applied Filters combobox
  • DPD-10884: Performance Hub Active Session History (ASH) Analytics - Collapse/expand button missing focus after action
2.5.1 Pointer Gestures (Level A)Supports

The product was tested for:

  • There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)Supports

The product was tested for:

  • There are no single pointer operations
2.5.3 Label in Name (Level A)Supports

The product has been tested for:

  • User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)Supports

The product was tested for:

  • There are no functions that require motion of the device.
3.1.1 Language of Page(Level A)Supports

The product was tested for:

  • Properly set lang attribute for each page
3.1.2 Language of Parts(Level AA)Supports

The product was tested for:

  • No text passages are in a different language than that of the page
3.2.1 On Focus(Level A)Supports

The product was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.2 On Input(Level A)Supports

The product was tested for

  • Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.3 Consistent Navigation(Level AA)Supports

The product was tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time
3.2.4 Consistent Identification(Level AA)Supports

The product was tested for:

  • Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A)Partially Supports

The product was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred

The following DPD OCI Jira tickets track identified issues:

  • DPD-10989: Performance Hub Custom Time Range and Reports - Error conditions not properly identified by screen reader
3.3.2 Labels or Instructions (Level A)Partially Supports

The product was tested for:

  • Labels or instructions are provided when the product requires user input

The following DPD OCI Jira tickets track identified issues:

  • DPD-12465: Database Management Tablespaces - Create tablespace - Password selector not read by screen reader
  • DPD-12463: Database Management Tablespaces - Create tablespace - Disk groups selector not read by screen reader
  • DPD-12461: Database Management Tablespaces - Database Management Tablespaces - Create tablespace - Encryption selector not read by screen reader
  • DPD-12456: Database Management Tablespaces - Password secret selector does not have a label
  • DPD-12455: Database Management Tablespaces - Context menu does not have a label
  • DPD-12454: Database Management Tablespaces - Disk groups selector does not have a label
  • DPD-12453: Database Management Tablespaces - Encryption selector does not have a label
3.3.3 Error Suggestion (Level AA)Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

The product was tested for:

  • Data can be reviewed, corrected, and confirmed by the user before they are finalized
4.1.1 Parsing(Level A)Partially Supports

The product was tested for:

  • Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs

The following DPD OCI Jira tickets track identified issues:

  • DPD-12457: Database Management Tablespaces - tablespaceMainContent id is duplicated
4.1.2 Name, Role, Value (Level A)Partially Supports

The product was tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes
  • Custom controls have a meaningful programmatically exposed name
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.

The following DPD OCI Jira tickets track identified issues:

  • DPD-12462: Database Management Tablespaces - Create tablespace - Oracle Managed Files info icon popup content is not read by screen reader
  • DPD-12460: Database Management Tablespaces - Create tablespace - Encryption info icon popup content not read by screen reader
  • DPD-12459: Database Management Tablespaces - Create tablespace - Bigfile info icon popup content not read by screen reader
  • DPD-10923: Performance Hub Active Session History (ASH) Analytics - Input fields need more descriptive labels 
  • DPD-10919: SQL Tuning Advisor - Combobox missing label
  • DPD-10979: SQL Tuning Advisor - Screen reader announces misleading values due to formatting 
  • DPD-11041: Performance Hub SQL Details - Filter/Access predicates dialog not read by screen reader
  • DPD-11092: Database Management Tablespaces - Allocated Space Used column values not read by screen reader 
  • DPD-11091: Database Management Tablespaces - Tablespace column values not read by screen reader
  • DPD-11090: Database Management Tablespaces - Tablespace Additional Attributes not read by screen reader
  • DPD-12469: Database Management Tablespaces - Drop datafile warning content not read by screen reader
  • DPD-12468: Database Management Tablespaces - Database Management Tablespaces - Set as Default Tablespace info content not read by screen reader
  • DPD-12467: Database Management Tablespaces - View Details panel not read by screen reader
4.1.3 Status Messages (Level AA)Partially Supports

The product was tested for:

  • Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

The following DPD OCI Jira tickets track identified issues:

  • DPD-10956: Performance Hub Reports - Toast notification content is not announced by screen reader

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2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesSupports

There are no accessibility or compatibility features to document. Product uses standard HTML specifications to support accessibility.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.