Oracle Voluntary Product Accessibility Template Name of Product: Sun StorageTek Tape Library AccessoriesLast Updated: 13-MAY-2010 Version: listed below This VPAT applies to only the versions listed below. It does not apply to any versions of Sun StorageTek Tape Library Accessories after this. This VPAT covers the following accessories available for Sun StorageTek Tape Libraries: 39 Cartridge CAP; 4 HandBots; 42U, 19 In Rack Cabinet Assy; 4420, Pass-thru Port; 6RU Rack; 9310, Library, Clipr Door; 9310, Library, Robotics; 9310, Library, Std Door; 9311, Library Cntrl Unit; 9330, 3270x8 Lib Mgt Unit; 9330, Serial Lib Mgt Unit; 9330,3270x4 Lib Mgt Unit; 9330,TCPIP Lib Mgmt Unit; AC ASSY; AC Transfer Switch; Add a second HBZ for 2nd CAP; Add partitioning for TCPIP; APPTIS-TRP-Tape Library Bundle; ASSY,AC; BASE MACHINE ARRAY; BASE MODULE ASSY; Cables (C/B) for: C/B, 20 Drive Wall; C/B, 80 Cart CAP Door; C/B, 9310 FW Upgrde for T10000; C/B, 9310 HW Upgrde for T10000; C/B, 9330 Dual LMU; C/B, 9330 Upgrade for T10000; C/B, Delta Power; C/B, Expansion frame; C/B, L1400 Partitioning; C/B, L1400/L700 2nd Dr Tower; C/B, L1400/L700 Additional CAP; C/B, L1400/L700 Exp Dr 294Slot; C/B, L1400/L700 Pwr Dist Unit; C/B, L1400/L700 Rack Cool 115V; C/B, L1400/L700 Rack Cool 230V; C/B, L1400/L700 Rack Rail Kit; C/B, L1400/L700 Redund Pwr Sup; C/B, L1400M0/A to L1400M1 Upg; C/B, L5510 LTO Drive Wall; C/B, L700 LVD SCSI Control Int; C/B, L700E 168 Cart Slot Upg; C/B, L700E 2Gb FC Control Int; C/B, One Dr Power Supply; C/B, One Rbt Power Supply; C/B, Rails 3 Exp Frames; C/B, Rails 4 Exp Frames; C/B, Service Safety Door; C/B, SL500 100 - 143 slots; C/B, SL500 30-50 slots; C/B, SL500 50-100, LTO, RedPwr; C/B, SL500 50-100,LTO DrvEx; C/B, SL500 desktop conv kit; C/B, SL500 FC-SCSI interface; C/B, SL500 LTO Cartridge Expan; C/B, SL500 LTO Drive Expan Mod; C/B, SL500 LTO Drv Exp Red Pwr; C/B, SL500 Redund power Supply; C/B, SL500 SCSI-FC interface; C/B, SL500 touchscr op panel; C/B, SL500HIT Cartridge Expan; C/B, SL500HIT Drv Exp Red pwr; C/B, SL500HP 4U Card Cage mod; C/B, SL500HP 4U Drv Exp module; C/B, SL500HP Cart Exp module; C/B, SL500HP Drive Exp module; C/B, SL500HP redundant power; C/B, SL500MixMedia 24-42 slots; C/B, SL500MixMedia 42-86 RPwr; C/B, SL500MixMedia 86-119 slot; C/B, SL500MixMedia Cart Expan; C/B, SL500MixMedia Drive Expan; C/B, SL500MixMedia DrvExp RPwr; C/B, Touchscreen Op Panel; C/B, Virtual Drive Wall; C/B, WebCams; C/B,9741E T10K Install 9310; C/B,L551015 TO L551020; C/B,L551025 TO L551030; C/B,L700E 2GBFC Cntrl Int; C/B,MPCL for L700 to L1400 Upg; C/B,Rack Component HW Kit; C/B,T10K,4GB,SL3000 TO SL8500; C/B,T10K,4GB,SL8500 TO SL3000; C/B,T10K,L180/700/1400TOSL8500; C/B9741E 9310-L5510; Cim assembly, STK; Cover group, STK; Crypto L180/700/1400 Kit; Crypto SL8500 Kit w/ Hub Only; Crypto SL8500 Kit without Rack; Delta Power; Dual TCPIP Host Interface; DualPwr/CE for 9311/L5511; Encryption Key for IBM LTO4; Expansion frame; Hitachi L700E HVD SCSI 228Cart; HP LTO4 drive feature A; HP LTO4 drive feature B; Hub and ILC kit for PTP; IAS Dual Node, 24TB, 50 slots; IAS FC Tape SL500 110 slot; L1400, 0 Cart, LibAdm; L1400/L700E Pass-through Port; L1400M for ACSLS-200 Cart; L1400M, 200 Cart, LibAdm; L500 FC card; L500 LTO 20 cart upgrade; L500 LTO cartridge exp. module; L500 Redundant Power Supply; L700E HVD SCSI 228 Cart; L700E HVD SCSI 396 Cart; L700E HVD SCSI 690 Cart; LTO4-HP-FC 4Gb HP SL500 4Gb Dr; Multi-Lib TCPIP Host Interface; Multi-Lib TCPIP Host Interface; OEM Cart ExpanMod 131 SlotsKEY; OEM DriveExpanMod 93 SlotsKEY; OEM SL500 Accessory for NCR; OEM Slot ExpanMod 50 Slots KEY; OEM SlotExpanMod 130 Slots KEY; One Drive Power Supply; One Robot Power Supply; Pass Thru Port Wall; Promo:Crypto SL8500 Kit; PTP Mech Ready; PTP mechanisms for upgrade; PTP without mechanisms; Rails for Expansion Frame; Second HBZ for 2nd CAP; Service Safety Door; Single Phase Power; SL24 OEM Chassis; SL24 Table top kit; SL24-SL48 LH Magazine 1MS; SL24-SL48 OEM LH Mag 1MS; SL24-SL48 OEM RH Magazine; SL24-SL48 RH Magazine; SL3000 1 Cart Slot Upg KEY; SL3000 100 Cart Slot Upg KEY; SL3000 100 Cart Slot Upg KEY; SL3000 1000 CartSlot Upg KEY; SL3000 200 Cart Slot Upg KEY; SL3000 200 Watt DC Pwr Supply; SL3000 2Gb FC Interface Card; SL3000 500 Cart Slot Upg KEY; SL3000 AC PDU 110VAC 20 Amp; SL3000 AC PDU 240VAC 30 Amp; SL3000 CAP Magazine; SL3000 Cartridge Access Port; SL3000 Cartridge Expn Module; SL3000 DC Power Supply; SL3000 Drive Array (+1-8 Drvs); SL3000 Drive Expan Module-KEY; SL3000 Drv E-Switch Harness; SL3000 Dual FC Port–KEY; SL3000 Dual TCP/IP Port KEY; SL3000 DualBot Feature KEY; SL3000 Intl Pwr Cord 30A/220V; SL3000 Left Access Expn Mod; SL3000 OEM Drive Expan Mod-KEY; SL3000 Operations Panel; SL3000 Partitioning KEY; SL3000 Partitioning KEY; SL3000 Right Access Expn Mod; SL3000 US Power Cord 20A/110V; SL3000 US Power Cord 30A/220V; SL3000 Window Cartridge Arrays; SL48 LH Magazine 3 MS; SL48 LH Magazine No MS; SL48 OEM Chassis; SL48 OEM LH Mag 3MS; SL48 OEM LH Mag No MS; SL48 Power Supply; SL48 SCSI with 2x HH LTO3 SCSI; SL48 Table top kit; SL500 1/3 DEM slots KEY; SL500 30 slot FC base FSC KEY; SL500 30 slot FC base KEY; SL500 30 slot SCSI base KEY; SL500 30-50 slots-KEY; SL500 30slot 2HP LTO3 SC KEY; SL500 30slot w2 HP LTO3 FC KEY; SL500 30slotw/2HPLTO4FC4G KEY; SL500 30slotw/2HPLTO4SCSI KEY; SL500 30slotw/2IBMLTO4FC4G KEY; SL500 30slotw/2IBMLTO4SCSI KEY; SL500 30slotw2HPLTO4FC FSC KEY; SL500 30slotw2IBLTO4FC FSC KEY; SL500 DEM w/ 1/3 slots KEY; SL500 HP CAP magazine; SL500 LEG Partitioning KEY; SL500 LTO CAP magazine; SL500 LTO CEM KEY; SL500 Mixed Media CAP magazine; SL500 MixMedia base 24, FC KEY; SL500 MM 1/3 DEM KEY; SL500 MM 24-42 slot KEY; SL500 MM base 24, SCSI KEY; SL500 MM CEM KEY; SL500 MM DEM w/1/3-KEY; SL500 MM FC Bund 24 slots KEY; SL500 MM SC Bund 24 slots KEY; SL500 NCR accessory kit; SL500 OEMModLibrary 50 slotKEY; SL500 Partitioning KEY; SL8500 Entry Bundle; SL8500 Magazine Assy for CAP; SL8500 Redundant Electronics KEY; SL8500 Switch Redundant Power; SL8500to9310 Converter for T9940B; SL8500to9310 Convers for T10KA; SL9741E Base 9310 10/20 Dr; Slot upgrades; Standard Array Assembly; Standard Wall; T10KA 2GbFI Crypto Key; T10KA 4Gb Crypto Key; T10KA L-Ser to 8500 Conv Kit; T10KA-4GB-L/9310t08500,ConvKit; T3/BiB/Full Rack - Partner; T9840A FC, Legacy-SL8500 Ckit; T9840C, 9310-L700 Ckit; T9840C/D ESCON Tray C/B-SL3000; T9840C/D FI/FC Tray C/B-SL3000; T98D,9310-L180/L700/L1400 CKIT; T98D,SL8500-9310 CKIT; T9940B FC, L5500-SL8500 Ckit; T9940B FC, L700-L55/9310 Ckit; T9940B, 9310-L700 Ckit; USB (Disk) Drive Only; USB 120GB External Hard Drive; Virtual PTP Array Assy; Virtual PTP Wall Assembly; WebCams; Wye Power; Z Frame Assy; The information below describes this product's ability to support the applicable U.S. Section 508 standards, subject to Oracle's interpretation of those standards and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, please contact: accessible_ww@oracle.com. | Note: This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This VPAT addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses. | back to top Section 1194.21 Software Applications and Operating Systems Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) | 1194.21(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. | Not Applicable | | 1194.21(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. | Not Applicable | | 1194.21(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes. | Not Applicable | | 1194.21(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text. | Not Applicable | | 1194.21(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. | Not Applicable | | 1194.21(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. | Not Applicable | | 1194.21(g) Applications shall not override user selected contrast and color selections and other individual display attributes. | Not Applicable | | 1194.21(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. | Not Applicable | | 1194.21(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. | Not Applicable | | 1194.21(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. | Not Applicable | | 1194.21(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. | Not Applicable | | 1194.21(l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. | Not Applicable | | back to top Section 1194.22 Web-based Internet Information and Applications Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) | 1194.22(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). | Not Applicable | | 1194.22(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. | Not Applicable | | 1194.22(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. | Not Applicable | | 1194.22(d) Documents shall be organized so they are readable without requiring an associated style sheet. | Not Applicable | | 1194.22(e) Redundant text links shall be provided for each active region of a server-side image map. | Not Applicable | | 1194.22(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. | Not Applicable | | 1194.22(g) Row and column headers shall be identified for data tables. | Not Applicable | | 1194.22(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. | Not Applicable | | 1194.22(i) Frames shall be titled with text that facilitates frame identification and navigation. | Not Applicable | | 1194.22(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. | Not Applicable | | 1194.22(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. | Not Applicable | | 1194.22(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology. | Not Applicable | | 1194.22(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with Section 1194.21 (a) through (l). | Not Applicable | | 1194.22(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. | Not Applicable | | 1194.22(o) A method shall be provided that permits users to skip repetitive navigation links. | Not Applicable | | 1194.22(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. | Not Applicable | | Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4. back to top Section 1194.23 Telecommunications Products Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) | 1194.23(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. | Not Applicable | | 1194.23(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. | Not Applicable | | 1194.23(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. | Not Applicable | | 1194.23(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. | Not Applicable | | 1194.23(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. | Not Applicable | | 1194.23(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. | Not Applicable | | 1194.23(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. | Not Applicable | | 1194.23(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. | Not Applicable | | 1194.23(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. | Not Applicable | | 1194.23(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. | Not Applicable | | 1194.23(k)(1) For products which have mechanically operated controls or keys, controls and keys shall be tactilely discernible without activating the controls or keys. | Not Applicable | | 1194.23(k)(2) For products which have mechanically operated controls or keys, controls do not require tight grasping, pinching or twisting of the wrist to operate. | Not Applicable | | 1194.23(k)(3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. | Not Applicable | | 1194.23(k)(4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. | Not Applicable | | back to top Section 1194.24 Video and Multi-media Products Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) | 1194.24(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. | Not Applicable | | 1194.24(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. | Not Applicable | | 1194.24(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. | Not Applicable | | 1194.24(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. | Not Applicable | | 1194.24(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent. | Not Applicable | | back to top Section 1194.25 Self-Contained, Closed Products Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) | 1194.25(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach assistive technology to the product. Personal headsets for private listening are not assistive technology. | Not Applicable | | 1194.25(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. | Not Applicable | | 1194.25(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4). | Not Applicable | | 1194.25(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. | Not Applicable | | 1194.25(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime. | Not Applicable | | 1194.25(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. | Not Applicable | | 1194.25(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. | Not Applicable | | 1194.25(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. | Not Applicable | | 1194.25(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. | Not Applicable | | 1194.25(j)(1) The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. | Not Applicable | | 1194.25(j)(2) Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. | Not Applicable | | 1194.25(j)(3) Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. | Not Applicable | | 1194.25(j)(4) Operable controls shall not be more than 24 inches behind the reference plane. | Not Applicable | | back to top Section 1194.26 Desktop and Portable Computers Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) | 1194.26(a) All mechanically operated controls and keys shall comply with Section 1194.23 (k) (1) through (4). | Not Applicable | | 1194.26(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4). | Not Applicable | | 1194.26(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. | Not Applicable | | 1194.26(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards. | Not Applicable | | back to top Section 1194.31 Functional Performance Criteria Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) | 1194.31(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to meet the applicable technical provisions of the 508 standards. | 1194.31(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to meet the applicable technical provisions of the 508 standards. | 1194.31(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided | Yes | Subject to the information provided in this document, this product has been developed to meet the applicable technical provisions of the 508 standards. | 1194.31(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. | Not Applicable | There is no reliance on sound. | 1194.31(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided. | Not Applicable | There is no reliance on speech input. | 1194.31(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to meet the applicable technical provisions of the 508 standards. | back to top Section 1194.41 Information, Documentation and Support Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) | 1194.41(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge | Support documentation for this product is available in accessible electronic format. | | 1194.41(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. | Information about accessibility features of Oracle products is available in HTML format at www.oracle.com/accessibility. | | 1194.41(c) Support services for products shall accommodate the communication needs of end-users with disabilities. | Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process. | | back to top |