Anadolu Hayat Emeklilik reduces costs of IT operations by 75% with Oracle Exadata

Anadolu Hayat Emeklilik supports growth by migrating key insurance systems to powerful and scalable Oracle Exadata.

Anadolu Hayat Emeklilik provides insurance services in both the private pension and life insurance markets to more than three million customers through a nationwide distribution network. Its vision is to be the leading company in Turkey in all aspects of financial planning. Due to the increasing customer and regulatory demands in the Turkish insurance sector, Anadolu Hayat Emeklilik needed to move its business applications to a more robust, scalable, and simplified IT infrastructure, while improving support both during and post migration.

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With Oracle Exadata, we substantially increased the performance of our database and insurance applications, enabled rapid scalability, and reduced IT costs by 75%. The knowledgeable Oracle Advanced Customer Services team played a pivotal role in our migration and continues to provide the right support whenever we need.

Ural UralDatabase Administrator, Anadolu Hayat Emeklilik A.S.

Business challenges

Improve database and insurance application performance by increasing the power of IT infrastructure while also reducing costs of IT operations

Meet growth plans by enhancing IT scalability while ensuring compliance with increasingly complex pension and life insurance regulations

Simplify monitoring, maintenance, and support of Anadolu Hayat Emeklilik’s technology stack to minimize downtime of critical insurance systems

Ensure smooth migration of the company’s private pension system to robust hardware without any business interruption

We chose Oracle Exadata because it is highly scalable and customizable, and we know that Oracle is the best solution for database systems. Support was very important for us, and the motivation, innovation, and services offered by the Oracle Advanced Customer Services team were far superior to other vendors.

Ural UralDatabase Administrator, Anadolu Hayat Emeklilik A.S.

Results

Increased application performance and system scalability, reduced IT operational costs by 75%, and achieved full compliance with insurance regulations by deploying Oracle Exadata Database Machine to replace IBM mainframes and AS400 database which could no longer meet business requirements

Minimized business risk and maximized return on technology investment by engaging Oracle Advanced Customer Services to migrate the private pension system database to Oracle Exadata, replace legacy application servers with Oracle WebLogic Server, and customize the systems for increased performance and availability

Increased reporting speed by factor of two while also enabling Anadolu Hayat Emeklilik to generate more detailed reports compared to its legacy system, significantly enhancing managerial and financial decision making across a wide portfolio of insurance products

Shortened insurance customer turnaround time and increased staff satisfaction by using Oracle Exadata and Oracle WebLogic Server to significantly improve database and application performance

Ensured smooth running and high availability of critical insurance systems by using Oracle Platinum Services for remote fault monitoring and creating automatic service requests using Oracle Advanced Support Gateway

Increased efficiency of IT department by simplifying maintenance, monitoring, and troubleshooting with a single solution for hardware and software in a box, and by using Oracle Advanced Customer Services for support with specific issues across the technology stack

Reduced overall database size from 12 terabytes to 4 terabytes using the advanced data compression of Oracle Database Enterprise Edition 12c, and ensured that end-of-day jobs are always completed before the start of the next working day, thanks to substantially improved infrastructure performance

Enhanced support by engaging Oracle Advanced Customer Services for advice and information—for example regarding configuration changes, system enhancements, and testing the migration to the Oracle Cloud

Published:June 13, 2019