Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Retail Xenvironment v 18.0 (Updated)

Product Description:

Oracle Retail Xenvironment  is part of the Oracle Retail Xstore Suite.  It manages Oracle Retail Xstore Point of Service register-to-register direct communications and nightly processing.  An internal messaging framework enables Xenvironment to send messages between the Xenvironment engine and the Xenvironment GUI, and between a lead register and non-lead registers.  It also prevents user access to the standard PC desktop by replacing the operating system's default shell interface.

Date:

13-Dec-2018

Archive Note:

This VPAT applies to only version 18.0. It does not apply to any versions of Oracle Retail Xenvironment after this. This VPAT has been superseded by Oracle Retail Xenvironment 20.0.

Contact Information:

accessible_ww@oracle.com

Notes:

Training materials from the Oracle University, Retail Learning Subscription (OU/RLS), the Xenvironment installer and any related PDF documentation are excluded from this VPAT.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports

The product was tested for:

  • Images that convey information are embedded within standard user interface components and have a meaningful AccessibleName and/or AccessibleDescription
  • Images that are decorative are embedded within standard user interface components and have neither an AccessibleName nor an AccessibleDescription
  • Data tables include a summary or caption, programmatically connected with the table as the AccessibleTable's AccessibleSummary
  • Controls have an AccessibleName, or a label control with an AccessibleName has been programmatically associated with it
  • CAPTCHAs are not used
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Supports

The product was tested for:

  • User interface component labels are associated with the fields they are labeling via the LabelFor and LabeledBy relations
  • Groups of components are marked as such, with a Group relation from the header of the group to the members of the group
  • Lists are contained within a List component
  • Tables are contained within a Table component, implement the AccessibleTable interface, provide an AccessibleSummary, and contain include row and column headers where appropriate
1.3.2 Meaningful Sequence(Level A)Supports

The product was tested for:

  • The accessibility hierarchy is logical
1.3.3 Sensory Characteristics(Level A)Not Applicable

There are no indications or UI components that rely solely on sensory characteristics.

1.3.4 Orientation (Level AA)Not SupportedThis product has not yet been evaluated for this criteria
1.3.5 Identify Input Purpose (Level AA)Not SupportedThis product has not yet been evaluated for this criteria
1.4.1 Use of Color(Level A)Supports

The product was tested for:

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight
1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Partially Supports

The product was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • Other text and images of text have a contrast ratio of at least 4.5:1

Exceptions:

  • Bug ID 29004772 There are contrast ratio issues on the Main screen, Menu options, System Information Menu option and Login Screen.
1.4.4 Resize text(Level AA)Supports

The product was tested for:

  • Text (and application) resizes up to 200% using the platform's built-in magnifier feature
1.4.5 Images of Text(Level AA)Not Applicable

Images of text are not used in the application.

1.4.10 Reflow (Level AA)Not SupportedThis product has not yet been evaluated for this criteria
1.4.11 Non-text Contrast (Level AA)Not SupportedThis product has not yet been evaluated for this criteria
1.4.12 Text Spacing (Level AA)Not SupportedThis product has not yet been evaluated for this criteria
1.4.13 Content on Hover or Focus (Level AA)Not SupportedThis product has not yet been evaluated for this criteria
2.1.1 Keyboard(Level A)Supports

The product was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes.
2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Movement of focus through controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.1.4 Character Key Shortcuts (Level A)Not SupportedThis product has not yet been evaluated for this criteria
2.2.1 Timing Adjustable(Level A)Supports

The product was tested for:

  • Timeout display once user moves away from Main Screen is configurable in the XenvContextConfig.xml file.
2.2.2 Pause, Stop, Hide (Level A)Supports

The product was tested for:

  • There is no moving, blinking or scrolling of information that lasts more than five seconds
2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)Not Applicable

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline does not apply.

2.4.2 Page Titled(Level A)Supports

The product was tested for:

  • The name of the software application is meaningful.
2.4.3 Focus Order(Level A)Supports

This product was tested for:

  • Logical movement through the focusable components fields using only the keyboard, in an order that follows a meaningful sequence using only a keyboard
2.4.4 Link Purpose (In Context)(Level A)Not Applicable

There are no links in the application.

2.4.5 Multiple Ways(Level AA)Not Applicable

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline does not apply.

2.4.6 Headings and Labels(Level AA)Supports

This product was tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA)Partially Supports

This product was tested for:

  • Visual indication of the location of the focus

Exceptions:

  • Bug ID 28748146 Currently, when navigating thru the menu buttons on Xenv UI, there is only a border around the button which is hard to notice.
    This should probably be enhanced to something similar to Xstore in which the button color changes (darkens) when navigating thru the buttons using the keyboard.
  • Bug ID 29023994 Highlight for selected menu option is removed after tab key selected
2.5.1 Pointer Gestures (Level A)Not SupportedThis product has not yet been evaluated for this criteria
2.5.2 Pointer Cancellation (Level A)Not SupportedThis product has not yet been evaluated for this criteria
2.5.3 Label in Name (Level A)Not SupportedThis product has not yet been evaluated for this criteria
2.5.4 Motion Actuation (Level A)Not SupportedThis product has not yet been evaluated for this criteria
3.1.1 Language of Page(Level A)Supports

The product was tested for:

  • Properly set language attribute on page
3.1.2 Language of Parts(Level AA)Not Applicable

There are no text passages that are in a different language than that of the page.

3.2.1 On Focus(Level A)Supports

This prodcut was tested for:

  • When an element receives focus, it does not result in a substantial change to the page
3.2.2 On Input(Level A)Supports

The product was tested for:

  • Changes in the value of user interface components does not result in substantial change to the page
3.2.3 Consistent Navigation(Level AA)Not Applicable

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline does not apply.

3.2.4 Consistent Identification(Level AA)Supports

The product was tested for:

  • Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A)Supports

The product was tested for:

  • When input errors are detected, the error is described to the user in text and the field(s) in error identified
3.3.2 Labels or Instructions (Level A)Supports

The product was tested for:

  • Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA)Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Not Applicable

The software does not modify or delete data.

4.1.1 Parsing(Level A)Not Applicable

Markup languages aren't used to generate the user interface.

4.1.2 Name, Role, Value (Level A)Supports

The product was tested for:

  • User interface components have a programmatically associated AccessibleName and AccessibleRole as defined by the Java Accessibility API
  • State information, properties, and values are programmatically exposed for user interface components
4.1.3 Status Messages (Level AA)Not SupportedThis product has not yet been evaluated for this criteria

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2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesSupports

The product was tested for:

  • Does not disrupt platform accessibility features such as Sticky Keys, High Contrast and Large Fonts
 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot Supported

This is not supported in Xenvironment, as the end user is not allowed to make platform setting changes, due to security restrictions.

The Xenvironment application, when launched, locks down the desktop and the user does not have access to change platform settings.

503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesSupports

The specific controls for accessibility can be found in the Xstore Suite Implementation and Security Guide. 

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Support documentation is provided in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.