Oracle Voluntary Product Accessibility Template

Name of Product: Siebel BI Publisher Reports 8.2.2
 Last Updated: 28-Oct-2011

This VPAT applies to only version 8.2.2. It does not apply to any versions of Siebel BI Publisher Reports after this.

This VPAT summarizes the Accessibility for Siebel Reports, both SIA and SEA versions. This VPAT is dependent on the Siebel Core VPAT, as documented in the Dependencies section. This VPAT specifically applies to the product at Siebel release 8.2.2 and subsequent fixpacks

The following aspects are specifically excluded from this VPAT:

  1. Use of Siebel Tools for development, customization, or configuration.  This VPAT refers to the product as shipped, not to any customizations.
  2. Use of Administration screens within the Siebel framework (including anything for which SADMIN access is required).
  3. Use of third-party packages often configured together with Siebel e.g. Chartworks for production of charts. For information on Accessibility in these products, please contact the relevant vendor.
  4. Use of Oracle packages often configured together with Siebel e.g. Business Intelligence products. For information on Accessibility in these products, please consult the VPAT that specifically references the relevant product and version.

Siebel's Accessibility features are available in several UI modes. Features for low vision and color-blind users are available in HI and SI Siebel UI modes. Screen reader support is only available when operated in the Accessibility Mode. This is based on Standard Interactivity mode with Keyboard Shortcuts enabled (SI+ mode), not on the High Interactivity mode. Detailed documentation about Siebel's accessibility features may be found in the manual entitled 'Siebel Accessibility Guide' in Siebel Bookshelf, which includes guides for how to set up, configure, and use the features. The specific browser and client environments currently supported are documented in the Siebel Core VPAT.

Accessibility Overview

The Siebel Reports solution is made up of the following components:-

1) Report template design. This is performed using Microsoft Word with the Oracle BI Publisher Desktop plug-in for this specific Siebel version integration. To make an accessible template certain guidelines for HTML output need to be adhered to. This is the responsibility of the template designer. The Siebel Accessibility Guide includes guidelines on designing accessible report templates.  Accessibility of the Microsoft Word product is covered on the Microsoft website.  For the Oracle BI Publisher Desktop plug-in, please consult the Oracle BI Publisher VPAT for compliance details.

2) Siebel integration to BI Publisher connector. This integration component is covered in this VPAT.

3) Document output formats. It is recommended in the Siebel application to set the default output format to HTML to ensure an accessible document is created. This is the responsibility of the administrator.

4) Standard Siebel Report templates. The Siebel application reporting solution includes109 pre-defined report templates. Of the 109, the following 5 have been made accessible:

  • Case Overview - PUB_GOV_CASEOVRW.rtf
  • Group List - HLS_GROUP.rtf
  • Incident List - PUB_HLS_INCIDENT.rtf
  • Investigative Case Overview - HLS_CASEOVRW.rtf
  • Suspect List - HLS_SUSPECT.rtf

The remaining 104 templates will need to be edited by customers to ensure they are accessible following standard report template accessibility guidelines.  These guidelines are included in the Siebel Accessibility Guide.

5) Oracle BI Publisher Server Administration. This VPAT does not cover the administration of the BI Publisher Enterprise Server which has its own UI.

This VPAT does not cover the following product areas:
  • When generating Siebel reports using Siebel Workflows and via script with the Reports Business Service (no UI is involved)

 

Accessibility mode is configured below:

a) Siebel must be run in Accessibility mode. Refer to the Siebel Accessibility Guide in Siebel Bookshelf.

b) Accessible report templates must be used.

c) Reports must have the default output type set to HTML.

d) Administration of the Oracle BI Publisher Enterprise Server is performed independently to the Siebel UI with the Oracle BI Publisher Server UI. This is addressed in the Oracle BI Publisher Server VPAT.

The information below describes this product's ability to support the applicable U.S. Section 508 standards, subject to Oracle's interpretation of those standards and the remarks in this document.

For more information regarding the accessibility status of this product or other Oracle products, see https://www.oracle.com/accessibility/ or contact: accessible_ww@oracle.com.

 


Note: This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This VPAT addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.


Section 1194.21 Software Applications and Operating Systems
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.21(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. Product has been developed to conform to this standard subject to the remarks on the right.

The following tests have been performed:

  • Tab order through the product controls and selectable elements
  • Use of keyboard to perform selection and actions

The following is a serious issue that has been reported with this product, and has not yet been resolved. Please contact Siebel Technical Support for further details on this and other defects that have been reported.

12722945 Key sequences are not working under the History / Schedule tab

 
1194.21(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. Product has been developed to conform to this standard subject to the remarks on the right.

This sub-section test is common to all Siebel applications. Please consult the Siebel Core VPAT relevant to this product version for details of Siebel's conformance to this requirement.
1194.21(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes. Product has been developed to conform to this standard subject to the remarks on the right.

The following tests have been performed:

  • Visual cue or feedback to the position of the cursor within the product
  • Current focus location is programmatically exposed

The following are some of the more serious issues that have been reported with this product, and have not yet been resolved. Please contact Siebel Technical Support for further details on these and other defects that have been reported.

12722989 Focus lands onto Not Used link
12725430 Focus lands onto the address bar
1194.21(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text. Product has been developed to conform to this standard subject to the remarks on the right.

The following tests have been performed:

  • Controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed, such as whether a field is required.
  • Images that convey information have alternative text supplied.
1194.21(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. Product has been developed to conform to this standard subject to the remarks on the right.

The reports solution contains no images.

Report templates created in Microsoft Word and generated in a proprietary output format such as PDF, RTF, HTML, XLS, PPT will inherit the accessible properties of the native third party viewer applications.
1194.21(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. Product has been developed to conform to this standard subject to the remarks on the right.

The following tests have been performed:

Text is supplied through HTML or injected into the browser DOM; the browser is responsible for exposing all such content in a way that is usable by assistive technology on the platform. 
1194.21(g) Applications shall not override user selected contrast and color selections and other individual display attributes. Product has been developed to conform to this standard subject to the remarks on the right.

 The following tests have been performed:

  • Response to the operating system High Contrast mode
  • Response to the operating system Large Fonts mode
1194.21(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. Product has been developed to conform to this standard subject to the remarks on the right.

This sub-section test is common to all Siebel applications. Please consult the Siebel Core VPAT relevant to this product version for details of Siebel's conformance to this requirement.
1194.21(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Product has been developed to conform to this standard subject to the remarks on the right.

 The following tests have been performed:

  •  Alternative means used for conveying color-related information
1194.21(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. Product has been developed to conform to this standard subject to the remarks on the right.

This sub-section test is common to all Siebel applications. Please consult the Siebel Core VPAT relevant to this product version for details of Siebel's conformance to this requirement.
1194.21(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. Not Applicable The product does not use flashing or blinking text, objects or other elements.
1194.21(l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Product has been developed to conform to this standard subject to the remarks on the right.

The following tests have been performed:

  • Controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL and TITLE

The following are some of the more serious issues that have been reported with this product, and have not yet been resolved. Please contact Siebel Technical Support for further details.

  • 12726339  Tab order is not logical
  • 12677672  'Public Check Box' field has incomplete message
  • 12722770   Focus does not move to expected field when pressing Tab
  • 12722812  'Select All' button is incorrectly labelled

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Section 1194.22 Web-based Internet Information and Applications
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.22(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). Product has been developed to conform to this standard subject to the remarks on the right.

 

The following tests have been performed:

  • Images that convey information have alternative text using ALT
  • Images that are decorative are marked up using ALT=""
  • Data tables specify SUMMARY
  • Titles for Pages, Objects and Applets can be provided.
1194.22(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. Not Applicable

The product does not contain multimedia functionality.
1194.22(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. Product has been developed to conform to this standard subject to the remarks on the right.

The following tests have been performed:

  •  Alternative means used for conveying color related information.
1194.22(d) Documents shall be organized so they are readable without requiring an associated style sheet. Product has been developed to conform to this standard subject to the remarks on the right. Style sheets in Siebel are used only to change the layout and presentation of the screen.
1194.22(e) Redundant text links shall be provided for each active region of a server-side image map. Not Applicable Siebel does not provide server-side image maps.
1194.22(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. Not Applicable Siebel does not provide client-side image maps.
1194.22(g) Row and column headers shall be identified for data tables. Product has been developed to conform to this standard subject to the remarks on the right.

The following tests have been performed:

  • Table usage - only data tables, as opposed to layout tables, use table elements of TH and CAPTION and table attributes of SUMMARY, SCOPE, HEADERS
  • Each column of a data table has markup, such as TH and SCOPE="COL"
  • Each row of a data table has at least one column marked as the row header with SCOPE="ROW"
1194.22(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. Product has been developed to conform to this standard subject to the remarks on the right.

The following tests have been performed:

  • Table usage - only data tables, as opposed to layout tables, use table elements of TH and CAPTION and table attributes of SUMMARY, SCOPE, HEADERS and/or AXIS
  • Each column of a data table has markup, such as TH and SCOPE="COL"
  • Each row of a data table has at least one column marked as the row header with SCOPE="ROW"

The following is one of the more serious issues that have been reported with this product, and has not yet been resolved. Please contact Siebel Technical Support for further details.

  • 12723174   Two applets are missing applet summaries under Reports 'Job Names' screen
1194.22(i) Frames shall be titled with text that facilitates frame identification and navigation. Product has been developed to conform to this standard subject to the remarks on the right.

The following tests have been performed:

  • Frames titled with text
1194.22(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. Product has been developed to conform to this standard subject to the remarks on the right. The product does not use flickering text, objects or other elements.
1194.22(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. Product has been developed to conform to this standard subject to the remarks on the right. An equivalent text only page is not needed since information and functionality is available within the product, to the extent indicated in each applicable standard.
1194.22(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology. Product has been developed to conform to this standard subject to the remarks on the right. Content generated by JavaScript has been coded to meet other applicable standards, to the extent indicated.
1194.22(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l). Not Applicable No plug-ins are provided.
1194.22(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Product has been developed to conform to this standard subject to the remarks on the right.

The following tests have been performed:

  • Controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL and TITLE.
1194.22(o) A method shall be provided that permits users to skip repetitive navigation links. Product has been developed to conform to this standard subject to the remarks on the right.

The following tests have been performed:

  • The application contains a "skip to main content" navigation link.
  • Structure and hierarchy is marked up with Header elements.
1194.22(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

Application timeout options to continue or exit are provided after a period of application inactivity.

Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.

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Section 1194.23 Telecommunications Products
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.23(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. Not Applicable  
1194.23(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. Not Applicable  
1194.23(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. Not Applicable  
1194.23(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. Not Applicable  
1194.23(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. Not Applicable  
1194.23(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. Not Applicable  
1194.23(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. Not Applicable  
1194.23(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. Not Applicable  
1194.23(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. Not Applicable  
1194.23(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. Not Applicable  
1194.23(k)(1) For products which have mechanically operated controls or keys, controls and keys shall be tactilely discernible without activating the controls or keys. Not Applicable  
1194.23(k)(2) For products which have mechanically operated controls or keys, controls do not require tight grasping, pinching or twisting of the wrist to operate. Not Applicable  
1194.23(k)(3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. Not Applicable  
1194.23(k)(4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. Not Applicable  

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Section 1194.24 Video and Multimedia Products
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.24(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. Not Applicable  
1194.24(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. Not Applicable  
1194.24(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. Not Applicable  
1194.24(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. Not Applicable  
1194.24(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent. Not Applicable  

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Section 1194.25 Self Contained, Closed Products
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.25(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach assistive technology to the product. Personal headsets for private listening are not assistive technology. Not Applicable  
1194.25(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Not Applicable  
1194.25(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4). Not Applicable  
1194.25(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. Not Applicable  
1194.25(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime. Not Applicable  
1194.25(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. Not Applicable  
1194.25(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Not Applicable  
1194.25(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. Not Applicable  
1194.25(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. Not Applicable  
1194.25(j)(1) The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. Not Applicable  
1194.25(j)(2) Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. Not Applicable  
1194.25(j)(3) Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. Not Applicable  
1194.25(j)(4) Operable controls shall not be more than 24 inches behind the reference plane. Not Applicable  

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Section 1194.26 Desktop and Portable Computers
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.26(a) All mechanically operated controls and keys shall comply with Section 1194.23 (k) (1) through (4). Not Applicable  
1194.26(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4). Not Applicable  
1194.26(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. Not Applicable  
1194.26(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards. Not Applicable  

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Section 1194.31 Functional Performance Criteria
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.31(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards.
 
1194.31(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 

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Section 1194.41 Information, Documentation and Support
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.41(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. Documentation for this product is available in accessible electronic format upon request.

HTML format available on request.
1194.41(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. Documentation for this product is available in accessible electronic format upon request.  
1194.41(c) Support services for products shall accommodate the communication needs of end-users with disabilities. Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.   

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Dependent Products


This product interacts with or is built with the other Oracle products listed in this section. Click below to view information about the accessibility of these dependent products. Products listed are the versions available at the time of publication of this VPAT; newer VPATs may be available that supersede these versions.

 

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