Energy and Water (Utilities)

Thrive in a sustainable, affordable energy and water future. Deliver outstanding customer experiences, improve energy efficiency, and manage networks and assets so you can deliver essential services to your communities every day.

  • Customer success stories on-demand webinar

    Hear how Portland General Electric (Oregon), JXN Water (Mississippi), and Celsia (Colombia) exceeded customer expectations and improved customer satisfaction with personalized and proactive customer service, efficient issue resolution, and heightened customer engagement.

  • Ebook: Why Utilities Need to Spend Their Data, Not Their Dollars

    Learn about the different ways leading utilities are “spending” the data they’re collecting from a variety of sources—and the benefits they’re deriving without breaking the bank.

Conserving40 TWhof energy since 2009

Delivering2.8Bcustomer bills a year

Managing3.8TAMI data reads annually

Saved$6.6Bin customer energy costs since 2009


* Calculated from Oracle Energy and Water client deployments, 2009 through 2024

Helping utilities deliver every facet of essential infrastructure

 

Forge deeper customer connections

Connect customer care, utilities billing, metering, and device management to grow revenue and resolve issues faster.

Explore customer service and billing

Turn meter data into insights

Capture, manage, and analyze advanced meter and device data to accelerate billing cycles and drive operational efficiency.

Explore advanced metering

Build loyalty—and revenue—with every interaction

Acquire and engage utilities customers with personalized selling and marketing communications that inspire.

Explore Customer Experience

 

Achieve behavioral energy efficiency and decarbonization goals

Harness AI and behavioral science to increase customer engagement through Opower home energy reports, equity and affordability, behavioral load shaping, proactive alerts, and digital self-service solutions.

Explore Opower solutions

Transform utilities for a sustainable future with Oracle and Accenture

Combining Accenture’s deep industry experience with Oracle Cloud technology empowers utility companies to accelerate their energy transition to net-zero carbon emissions. Discover how to integrate digital and sustainable solutions into your core business, using technology to create a more sustainable future.

Explore the partnership

 

Preserve assets and lower costs

Predict and prevent problems throughout the lifecycle of your physical assets. Bring efficiency to work management, maintenance, and operations.

Explore utility asset management

Reduce outages and increase safety

Model, monitor, and control your network in real time. Assess damage, provide customers with accurate restoration times, and support your field team to closeout.

Explore network management

Improve utility capital planning and project and asset management

Connect teams, schedules, processes, and data across utilities and construction partners. Improve performance and manage risk for all your projects and programs.

Explore project and asset lifecycle management

Run field service teams at peak productivity

Plan routes, service calls, and truck rolls with efficient scheduling, routing, and instant mobile access to situational data.

Explore Field Service

 

Get the numbers you need for reporting and planning faster

Easily see the complete picture of your utility’s finances and operations and position your business for resiliency and growth.

Explore enterprise resource planning

Prepare for the next-generation utility workforce

Align your people and business strategies. Transfer the skills your teams need to be successful and deliver great employee experiences.

Explore human capital management

Take full advantage of the cloud across your systems

Migrate existing applications to the cloud to reduce costs and boost productivity. Analyze renewable energy resources, weather, and supply and demand with more accuracy and lightning-fast computing power.

Explore Cloud Infrastructure

Connect all your operational technology

Live Energy Connect helps manage the systems that comprise today’s smart grid, including ICCP, OPC, and DNP3.

  • Multicloud in the Mainstream: S&P 2023 Report

    451 Research, part of S&P Global Market Intelligence, conducted a global survey with more than 1,500 respondents. They found that the COVID-19 pandemic accelerated cloud infrastructure and multicloud adoption, enabling more innovation and cost optimization. Read the report today to get more industry insights and see how your industry stacks up.

  • Vegetation Management with AI & Spatial Analytics

    Learn how Oracle’s Data Management and AI Services can help IT professionals apply spatial analytics to vegetation management, resulting in businesses being able to reduce revenue loss from power outages and take better predictive measures.

Oracle is named a leader in Advanced Distribution Management Systems.

“We're able to bring better data, better services to more people, so it's been really a win all the way around.”

Michael Weinstein Solution Line Manager, American Electric Power

Discover how our customers experience Oracle Energy and Water

Explore more customer stories

Find resources and more

Inside Oracle Energy and Water documentation

Get complete technical product details for every utilities management solution we make.

Inside Oracle Energy and Water Learning

Maximize your investment with Oracle Utilities Learning and expand your skills from core functionality to advanced implementation.

Read The Cloud comic book series for free

Follow the ongoing adventures of The Cloud as he tames the terabytes of utility data chaos.

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Oracle Energy and Water sur LinkedIn

Connectez-vous avec Oracle Energy and Water et ses partenaires pour obtenir des mises à jour quotidiennes, des tendances et des informations.


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