VPAT® Version 2.3 - April 2019
The Customer Data Synchronization Integration Pack for Oracle Utilities Customer Care and Billing and Siebel Energy synchronizes customer information from Siebel Energy to CC&B. Siebel Energy is the customer data master and captures information during the sales cycle. When a sales order is submitted from Siebel Energy, an implementation-defined process accepts it and invokes the integration flow to create a new customer record for billing and service in CC&B. Later, if these interfaced customer records are updated in Siebel Energy, then the changes are also synchronized to CC&B.
This VPAT covers only the integration runtime, as this product has no native user interface (UI). The UI is provided by Oracle SOA Suite.
This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.
Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html
This report covers the degree of conformance for the following accessibility standard/guideline:
| Standard/Guideline | Included In Report |
|---|---|
| Web Content Accessibility Guidelines 2.1 | Level A - Yes Level AA - Yes Level AAA - No |
| Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 | Yes |
The terms used in the Conformance Level information are defined as follows:
All technical criteria are Not Applicable for this product
All technical criteria are Not Applicable for this product
All technical criteria are Not Applicable for this product
All technical criteria are Not Applicable for this product
All technical criteria are Not Applicable for this product
The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.
This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.