Customer Communications Management for the Digital Age
Empower your organization to communicate with your customers through whichever device suits them best, at any given time, to provide a superior customer experience with an electronic document management system.
Document automation—The new standard for enterprises
Oracle Documaker is a Customer Communications Management (CCM) system and the most widely-used Enterprise Document Automation (EDA) solution in the market. Documaker dynamically creates, manages, and delivers enterprise communications to customers and stakeholders, when and how they want them—whether by print, email, text messaging, social media, or any other format. A rules-driven documents management software, Oracle Documaker automates documents, improving communications and customer service while achieving higher levels of efficiency and reduced cost.
Oracle Documaker Enterprise Edition is an enterprise documents management system that enables enterprises to dynamically create, manage, publish, and deliver adaptive enterprise content throughout the business lifecycle. It offers a cost-effective way to address the design, production, and multi-channel delivery of a broad spectrum of documents management, from highly structured transactional documents delivered in high-volume batch to highly personalized, interactive correspondence delivered on demand.
Rules-based configurability, content library and embedded workflow accelerate collaboration when creating correspondence.
Dashboards, analytics, reporting and administrative console improves visibility and control of document production.
Improves efficiency and resource management through better insight into document production costs and processes.
Enables easy creation of documents using familiar authoring software.
Empowers business users to create and customize content faster, minimizing reliance on IT.
Provides a user-friendly design tool for the creation of document templates and much more.
Enables one-to-one and one-to-many delivery options.
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