Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Communications Unified Session Manager 8.2.5 (Updated)

Product Description:

The Oracle Communications Unified Session Manager (USM) is specifically designed to help service providers overcome common IMS deployment barriers and business challenges so they can accelerate the introduction of new high-margin services and high-growth revenue streams.  The USM combines an agile session core with the proven security, interoperability, reliability and regulatory compliance capabilities of Oracle's Session Border Controller (SBC) in a single product that is implemented easily and cost-effectively.

This product contains a command line user interface (CLI) as the UI. This VPAT contains information for the 8.2.5 version of the USM.

This product is software-based and can be installed on the following purpose-built hardware platforms:

  • Acme Packet 4600
  • Acme Packet 6100
  • Acme Packet 6300
  • Acme Packet 6350

Date:

12-Jul-2019

Archive Note:

This VPAT applies to only version 8.2.5. It does not apply to any versions of Oracle Communications Unified Session Manager after this.

Contact Information:

accessible_ww@oracle.com

Notes:

This VPAT does not cover the following documentation:

  • PDF

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports

The product was tested for:

  • Images are not used
  • Non-text characters are not used
  • Captchas are not used

The documentation was tested for:

  • Images that convey information have meaningful alternative text using ALT
  • Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table)
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Supports

The product was tested for:

  • Lists follow standard text patterns for rendering lists
  • Tables follow standard text patterns for rendering tables

The documentation was tested for:

  • Headings are encoded with HTML heading tags
  • List markup is used for marking up lists
  • Table markup is used for marking up data tables, including table captions/summaries where appropriate
  • Style sheets are used only to change the layout and presentation on the screen
1.3.2 Meaningful Sequence(Level A)Supports

The product was tested for:

  • The correct reading sequence is discernible when output is rendered to a file

The documentation was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence
1.3.3 Sensory Characteristics(Level A)Supports

The product was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound

The documentation was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
1.3.4 Orientation (Level AA)Not SupportedThis product has not yet been evaluated for this criteria
1.3.5 Identify Input Purpose (Level AA)Not SupportedThis product has not yet been evaluated for this criteria
1.4.1 Use of Color(Level A)Supports

The product was tested for:

  • Information is not conveyed using color.

The documentation was tested for:

  • Information is not conveyed using color
1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Supports

The product was tested for:

  • This applications does not use images or logotypes.
  • This application does not have user selected contrast and color selections.These attributes are controlled by whatever third party tool is being used, example: telnet or ssh.  These are solely customizable by the end user and is not under the control of the CLI.

The documentation was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • All other text and images of text have a contrast ratio of at least 4.5:1
1.4.4 Resize text(Level AA)Supports

Text size is controlled by whatever third party tool is being used, example : telnet or ssh.  Text size is solely customizable by the end user and is not under the control of the CLI.

The documentation was tested for:

  • Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA)Supports

The product was tested for:

  • Images of text are not used

The documentation was tested for:

  • Images of text are not used
1.4.10 Reflow (Level AA)Not SupportedThis product has not yet been evaluated for this criteria
1.4.11 Non-text Contrast (Level AA)Not SupportedThis product has not yet been evaluated for this criteria
1.4.12 Text Spacing (Level AA)Not SupportedThis product has not yet been evaluated for this criteria
1.4.13 Content on Hover or Focus (Level AA)Not SupportedThis product has not yet been evaluated for this criteria
2.1.1 Keyboard(Level A)Supports

The CLI is keyboard only and location is clearly indicated.  The CLI does not change any accessibility features provided by the underlying OS. It respects sticky keys, filter keys and toggle keys, and high contrast settings.

The documentation was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Keyboard focus is not used

The documentation was tested for:

  • Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.1.4 Character Key Shortcuts (Level A)Not SupportedThis product has not yet been evaluated for this criteria
2.2.1 Timing Adjustable(Level A)Supports

The product was tested for:

  • Time limits are not used

The documentation was tested for:

  • Time limits are not used
2.2.2 Pause, Stop, Hide (Level A)Supports

The product and documentation was tested for:

  • There is no moving, blinking or scrolling content
2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product and documentation was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

The documentation was tested for:

  • A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page.
  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links
2.4.2 Page Titled(Level A)Supports

The UI is CLI-based and is usually referred to as the "acli". The acli function boots with the system and there really isn't a separate command available to start it.

There is no binary specifically dedicated to this function. In the Linux-based versions, most SBC application level entities including the acli run out of a single binary currently named "usbc".

The CLI can have a customized banner, on startup.

The documentation was tested for:

  • Pages have a meaningful title specified in the TITLE element
2.4.3 Focus Order(Level A)Supports

The Product was tested for:

  • Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.4.4 Link Purpose (In Context)(Level A)Supports

The product was tested for:

  • Links are not used in the product.

The documentation was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose
2.4.5 Multiple Ways(Level AA)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

The documentation was tested for:

  • Pages can be found using the provided "search" function
  • Pages are in a site table of contents
  • Pages are fully inter-linked to each other
2.4.6 Headings and Labels(Level AA)Supports

The application does not provide electronic forms or headings.

The documentation was tested for:

  • Headers describe the topic or purpose of the content below them
2.4.7 Focus Visible(Level AA)Supports

The CLI interface supplies focus through its cursor, there are no other elements.

The documentation was tested for:

  • Visual indication of the location of the focus
2.5.1 Pointer Gestures (Level A)Not SupportedThis product has not yet been evaluated for this criteria
2.5.2 Pointer Cancellation (Level A)Not SupportedThis product has not yet been evaluated for this criteria
2.5.3 Label in Name (Level A)Not SupportedThis product has not yet been evaluated for this criteria
2.5.4 Motion Actuation (Level A)Not SupportedThis product has not yet been evaluated for this criteria
3.1.1 Language of Page(Level A)Supports

The product was tested for:

  • Application is in the locale/language of the underlying platform

The documentation was tested for:

  • Properly set lang attribute for each page
3.1.2 Language of Parts(Level AA)Supports

The product was tested for:

  • Text passages generated by the application are in the locale/language of the underlying platform

The documentation was tested for:

  • Proper use of lang attribute for text passages that are in a different language than that of the page
3.2.1 On Focus(Level A)Supports

Apart from displaying information (in response to a CLI command) the only other change of focus may occur when the user requests a system reboot either directly (through a CLI command), or runs a CLI command that results in a system reboot. In all cases, there is no change of context unless it is user initiated.

The documentation was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.2 On Input(Level A)Partially Supports

The product was tested for:

  • User interface components are not used

In the WEB documentation when using the search, a new window is created without warning and takes focus after the user invokes the submit button. This is tracked in bugdb ID: 30015456.

3.2.3 Consistent Navigation(Level AA)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

The documentation was tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time
3.2.4 Consistent Identification(Level AA)Supports

The product was tested for:

  • Images and controls are not used.

The documentation was tested for:

  • Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A)Supports

The product and documentation was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred
3.3.2 Labels or Instructions (Level A)Supports

The product and documentation was tested for:

  • Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA)Supports

The product and documentation was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Not Applicable

There are no legal commitments or financial transactions that occur for the user.

In terms of data entered by the user, the CLI only accepts single commands by the user; there is no facility for the user to enter data and then check it before submitting. The user will need to re-run the command again, in case it is incorrect. The user may enter incomplete commands and have the CLI auto-complete them, but if the spelling of the respective command is wrong, the CLI will be unable to correct it or prompt the user to correct it while it is being entered.

The documentation does not allow for changes to data.

4.1.1 Parsing(Level A)Supports

The product was tested for:

  • Markup languages aren't used to generate the user interface

The documentation was tested for:

  • Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs
  • Pages validate to the HTML specification
4.1.2 Name, Role, Value (Level A)Supports

The product was tested for:

  • User interface components are not used.

The documentation was tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
4.1.3 Status Messages (Level AA)Not SupportedThis product has not yet been evaluated for this criteria

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2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesSupports

This application does not change any accessibility features provided by the underlying OS. The application respects sticky keys, filter keys and toggle keys, and high contrast settings.

 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesSupports The product was tested for:
  • Responds to platform settings for color, contrast, font type, font size, and focus cursor when rendered in a GUI based terminal application that supports it.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesSupports

The product documentation describes:

  • Special keystrokes needed to operate controls

Accessibility-related documentation can be found in the ACLI Reference Guide, a member document of the full documentation library.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.