Oracle Accessibility Conformance Report

VPAT® Version 2.0 - October 2017

Name of Product:

Oracle Communications Enterprise Communications Broker 3.2.0.0.0

Product Description:

The Oracle Communications Enterprise Communications Broker (OCECB) is a purpose-built core communications controller for large, complex, multivendor enterprise voice, video and unified communications (UC) networks. It simplifies network operations and abstracts key communications services, enabling a best of breed communications strategy that delivers consistent experiences as users move between locations and devices. The OCECB centralizes and controls communications based on enterprise policies. It manages sessions, provides SIP registrar functions for BYOD users, and provides an open, UC vendor-neutral interface that integrates applications and services. In environments with proprietary third-party session managers, the OCECB cures protocol incompatibilities.

The OCECB offers industry-leading dial plan management and session routing controls that help reduce costs and ensure compliance. It features open application interfaces and interoperability with the industry’s widest range of third party UC systems, enabling enterprises to future-proof their network and simplify deployment of business automation applications. The OCECB is available in two form factors - as a packaged appliance and software-only packaging for virtual machine environment.

The OCECB has been built from the ground up to simplify provisioning and management. The OCECB can be managed directly through an on-board web-based Graphical User Interface (GUI) along with RESTful APIs that are easy to understand and manage. REST APIs will allow for configuring the setup and management for ECB. The OCECB can also be managed through CLI but we highly recommend and expect majority of the customers to use the web-based GUI. The GUI leverages Javascript in the web browser.

Date:

19-Nov-2019

Archive Note:

This VPAT applies to only version 3.2.0.0.0 prior to 21-Feb-2020. It does not apply to any versions of Oracle Communications Enterprise Communications Broker after this. This VPAT has been superseded by Oracle Communications Enterprise Communications Broker 3.2.0.0.0 (Updated).

Contact Information:

accessible_ww@oracle.com

Notes:

This VPAT does not cover the following documentation:

PDF
The tool is using Oracle Java Extension Toolkit (OJET) 4.2, but it is not covered by this VPAT.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.0, at https://www.w3.org/TR/2008/REC-WCAG20-20081211/	Level A - Yes Level AA - Yes Level AAA - No
Section 508 as published in 2017, at https://www.Section508.gov	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Supports with Exceptions: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.0 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Supports	The Web UI was tested for: Images that convey information have meaningful alternative text using ALT Images that are decorative are marked up using ALT=”” or CSS background images Controls have an associated name Non-text characters are not used or have meaningful alternative text CAPTCHAs are not used The CLI was tested for: Images are not used Non-text characters are not used CAPTCHAs are not used
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Supports with Exceptions	The Web UI was tested for: User interface component labels are associated with the fields they are labeling Headings are encoded with HTML heading tags List markup is used for marking up lists Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate Data tables specify SUMMARY or CAPTION Layout tables use appropriate markup Groups of components are marked up with their description Style sheets are used only to change the layout and presentation on the screen The CLI was tested for: Lists follow standard text patterns for rendering lists Exceptions: Bug ID: 28055400: Table in SIP status, licenses, ECB sync peer status, Alarms Widgets on home page does not have text defined (summary/caption) for data table/grid. Form elements in all the widgets that are added in home page and form elements in the left panel of Configuration, Monitoring, System Tab does not have label.
1.3.2 Meaningful Sequence(Level A)	Supports	The Web UI was tested for: The sequence of elements in the DOM matches a logical reading sequence The CLI was tested for: The correct reading sequence is discernible when output is rendered to a file
1.3.3 Sensory Characteristics(Level A)	Supports	The Web UI was tested for: Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound The CLI was tested for: Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
1.4.1 Use of Color(Level A)	Supports	The Web UI was tested for: Information is not conveyed using color. The CLI was tested for: Information conveyed by color is available in text
1.4.2 Audio Control(Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Supports with Exceptions	The Web UI was tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 Other text and images of text have a contrast ratio of at least 4.5:1 The CLI was tested for: Text has a contrast ratio of at least 4.5:1 Exceptions: Bug ID: 28061880 - Contrast of GUI to be fixed at below element The pie graph values in "Current memory usage" has the contrast ratio = 1.66 X-axis and Y-axis values in the line graph of "Historical memory usage" has the contrast ratio = 1.66 X-axis and Y-axis values in the line graph "Highest task CPU usage" has the contrast ratio = 1.66 "Begin" button in Command > Broker Lookup Command page has the contrast ratio = 1.00 "OK" button in Signaling > Registration > SIP Registration Cache Table > Show Information page has the contrast ratio = 1.00
1.4.4 Resize text(Level AA)	Supports	The Web UI was tested for: Text can be resized up to 200% without loss of content or functionality The CLI was tested for: Text can be resized up to 200% without loss of content or functionality when rendered in a GUI-based terminal application that supports text rendering sizes up to 200% larger than normal
1.4.5 Images of Text(Level AA)	Supports	The Web UI was tested for: Images of text are not used The CLI was tested for: Images of text are not used
2.1.1 Keyboard(Level A)	Supports	The Web UI was tested for: Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes Proper operation of unique keystrokes and access keys, including those listed in the product documentation The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms) The CLI was tested for: ability to perform functions from the keyboard only proper operation of unique keystrokes, including those listed in the product documentation
2.1.2 No Keyboard Trap (Level A)	Supports	The Web UI was tested for: Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control The CLI was tested for: Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.2.1 Timing Adjustable(Level A)	Supports	The Web UI was tested for: Time limits are not used The CLI was tested for: Time limits are not used
2.2.2 Pause, Stop, Hide (Level A)	Supports	The Web UI was tested for: Moving, blinking, scrolling, or auto updating information can be paused, stopped, or hidden. The CLI was tested for: Moving, blinking, or scrolling content that isn't a pure decoration is part of an essential activity
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	The Web UI was tested for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz The CLI was tested for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)	Supports	The Web UI was tested for: Structure and hierarchy is marked up with Header elements outside of repetitive navigation links The CLI was tested for: Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.
2.4.2 Page Titled(Level A)	Supports	The Web UI was tested for: Pages have a meaningful title specified in the TITLE element The CLI was tested for: The name of the software application is meaningful.
2.4.3 Focus Order(Level A)	Supports	The Web UI was tested for: Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence The CLI was tested for: Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence
2.4.4 Link Purpose (In Context)(Level A)	Supports	The Web UI was tested for: The text of links and their surrounding paragraph, list, or table cell (with marked up table headers), is sufficient to describe their purpose The CLI was tested for: Links are not used in the product
2.4.5 Multiple Ways(Level AA)	Supports	The Web UI was tested for: Pages are contained in a "site map" Pages can be found using the provided "search" function Pages are in a site table of contents The CLI was tested for: Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.
2.4.6 Headings and Labels(Level AA)	Supports with Exceptions	The Web UI was tested for: Headers describe the topic or purpose of the content below them Labels describe the purpose of the associated field The CLI was tested for: Headers describe the topic or purpose of the content below them Labels are not used Exceptions: Bug ID: 29433073 - Acronyms in all the page are not read by the screen reader appropriately.
2.4.7 Focus Visible(Level AA)	Supports	The Web UI was tested for: Visual indication of the location of the focus The CLI was tested for: Visual indication of the location of the focus
3.1.1 Language of Page(Level A)	Supports	The Web UI was tested for: Properly set lang attribute for each page The CLI was tested for: Application is in the locale/language of the underlying platform
3.1.2 Language of Parts(Level AA)	Supports	The Web UI was tested for: A single language is used across the product The CLI was tested for: Text passages generated by the application are in the locale/language of the underlying platform
3.2.1 On Focus(Level A)	Supports	The Web UI was tested for: When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window The CLI was tested for: When an element receives focus, it does not result in a substantial change to the user interface of the software, an additional change of keyboard focus, or the spawning of a new window
3.2.2 On Input(Level A)	Supports	The Web UI was tested for: In circumstances where changing the value of the components causes a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window, warning is given prior to the user interacting with those user-interface components The CLI was tested for: Changes in the value of user interface components does not result in a substantial change to the user interface of the software, an additional change of keyboard focus, or the spawning of a new window
3.2.3 Consistent Navigation(Level AA)	Supports	The Web UI was tested for: Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time The CLI was tested for: Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.
3.2.4 Consistent Identification(Level AA)	Supports	The Web UI was tested for: Images and controls are used and identified consistently throughout the product The CLI was tested for: Images and controls are not used
3.3.1 Error Identification(Level A)	Supports	The Web UI was tested for: When input errors are detected, they are described to the user in text, including identifying the item where the error occurred The CLI was tested for: When input errors are detected, they are described to the user in text, including identifying the item where the error occurred
3.3.2 Labels or Instructions (Level A)	Supports	The Web UI was tested for: Labels or instructions are provided when the product requires user input The CLI was tested for: Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA)	Supports	The Web UI was tested for: Where suggestions for fixing an input error are known, they are provided to the user The CLI was tested for: Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	The Web UI was tested for: Data is checked for input errors with an opportunity for the user to correct them The CLI was tested for: Data is checked for input errors with an opportunity for the user to correct them
4.1.1 Parsing(Level A)	Supports	The Web UI was tested for: Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs The CLI was tested for: Markup languages aren't used to generate the user interface.
4.1.2 Name, Role, Value (Level A)	Supports	The Web UI was tested for: HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc. Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’. Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes Custom controls have a meaningful programmatically exposed name Frames have a meaningful title specified in the title attribute Custom controls have appropriate roles specified using the role attribute The CLI was tested for: User interface components are not used

2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Supports	The CLI was tested for: Does not disrupt platform accessibility features such as Sticky Keys, High Contrast and Large Fonts
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Supports	The CLI was tested for: Responds to platform settings for color, contrast, font type, font size, and focus cursor
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Not Applicable	The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product is not an authoring tool.
504.2.2 PDF Export	Not Applicable	The product is not an authoring tool.
504.3 Prompts	Not Applicable	The product is not an authoring tool.
504.4 Templates	Not Applicable	The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	The product documentation describes the following accessibility features: Navigation using the keyboard Resizing text in the browser Accessibility-related documentation can be found in the Oracle Enterprise Communications Broker User's Guide.
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	Product documentation is in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.