Energy and Water (Utilities)

Forge deeper customer connections

Connect customer care, utilities billing, metering, and device management to grow revenue and resolve issues faster.

Explore customer service and billing

Turn meter data into insights

Capture, manage, and analyze advanced meter and device data to accelerate billing cycles and drive operational efficiency.

Explore advanced metering

Build loyalty—and revenue—with every interaction

Acquire and engage utilities customers with personalized selling and marketing communications that inspire.

Explore Customer Experience

Achieve behavioral energy efficiency and decarbonization goals

Harness AI and behavioral science to increase customer engagement through Opower home energy reports, equity and affordability, behavioral load shaping, proactive alerts, and digital self-service solutions.

Explore Opower solutions

Transform utilities for a sustainable future with Oracle and Accenture

Combining Accenture’s deep industry experience with Oracle Cloud technology empowers utility companies to accelerate their energy transition to net-zero carbon emissions. Discover how to integrate digital and sustainable solutions into your core business, using technology to create a more sustainable future.

Explore the partnership

Preserve assets and lower costs

Predict and prevent problems throughout the lifecycle of your physical assets. Bring efficiency to work management, maintenance, and operations.

Explore utility asset management

Reduce outages and increase safety

Model, monitor, and control your network in real time. Assess damage, provide customers with accurate restoration times, and support your field team to closeout.

Explore network management

Improve utility capital planning and project and asset management

Connect teams, schedules, processes, and data across utilities and construction partners. Improve performance and manage risk for all your projects and programs.

Explore project and asset lifecycle management

Run field service teams at peak productivity

Plan routes, service calls, and truck rolls with efficient scheduling, routing, and instant mobile access to situational data.

Explore Field Service

Get the numbers you need for reporting and planning faster

Easily see the complete picture of your utility’s finances and operations and position your business for resiliency and growth.

Prepare for the next-generation utility workforce

Align your people and business strategies. Transfer the skills your teams need to be successful and deliver great employee experiences.

Explore human capital management

Take full advantage of the cloud across your systems

Migrate existing applications to the cloud to reduce costs and boost productivity. Analyze renewable energy resources, weather, and supply and demand with more accuracy and lightning-fast computing power.

Explore Cloud Infrastructure