Process Automation

Oracle Cloud Infrastructure Process Automation is a native service for developers and business experts to quickly automate approval workflows that span your ERP, HCM, and CX systems. Simplify repetitive tasks with reusable business rules, prebuilt integrations, and low-code designers.

Process Automation use cases

Gain end-to-end visibility

Quickly deliver workflow improvements that will help you meet service level agreements (SLAs). See how your business processes flow to identify bottlenecks. Analyze digital workflows to simplify requisition-to-receipt, recruit-to-pay, lead-to-invoice, and more.

Extend existing SaaS, custom, and on-premises applications

OCI Process Automation includes a large catalog of prebuilt templates that can be used to get more your existing applications. Quickly automate workflows to simplify and manage repetitive tasks. Easily trigger a business process, approve a workflow, or view prioritized actions.

Automation with Oracle Integration

Select from an extensive library of prebuilt connectors to quickly deliver event-driven applications that eliminate manual retyping. Trigger a multi-stage approval when events occur in Oracle Fusion Cloud ERP, Jira, Salesforce, and other applications.

Transform unstructured data into action

  • Capture, extract, and convert 80% of business data contained in emails, PDFs, images, and documents with intelligent document processing (IDP).
  • Eliminate errors by automatically updating forms and databases.
  • Optimize workflow execution based on analysis of converted data and reusable decision rules.
  • Convert captured data and leverage prebuilt integrations to automatically update applications.

ERP financial approvals

  • Consolidate and automate invoice approvals to ensure compliance with reusable rules to handle exceptions.
  • Minimize emails and delays for finance, service, and sales to approve large deals with complex conditions.
  • Streamline product data changes across engineering, manufacturing, marketing, and finance applications.

HCM employee self-service

  • Easily embed automated workflows in Oracle HCM to provide personalized guidance to employees.
  • Quickly unify HCM workflows across SaaS and on-premises HR applications.
  • Unify and simplify badging and onboarding with embedded extensions that speed time to productivity.

CX service agent guidance

  • Define your preferred best practices for quickly resolving service tickets with dynamic decisioning.
  • Easily connect complex action plans with a 360-degree view of customer interactions over time.
  • Eliminate the need for service agents to understand the details of multiple SaaS and on-premises applications.

Customer case studies

  • Nahdi Medical transforms shipment planning and compliance with a streamlined execution chain to support growth.

  • Bitron standardizes every step of its production processes across 15 manufacturing plants.

  • Maxim’s serves up tastier dishes at more than 1,700 outlets by analyzing patrons’ experiences.

  • DNV automates competence and qualification management to quickly adapt to regulatory changes.

August 8, 2022

Introducing Oracle Cloud Infrastructure Process Automation

Arvind Venugopal, Principal Product Manager

We are pleased to announce the immediate availability of Oracle Cloud Infrastructure Process Automation service. Leverage run-ready templates and low-code designers to quickly deliver structured and dynamic workflows. Create reusable business rules, simplify tasks with configurable web forms, and easily connect with prebuilt application integrations.

Featured Process Automation blogs

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Get started with Process Automation

Automate your first workflow in OCI Process Automation

Build a multi-stage approval workflow in an OCI workshop. Design a structured process in just a few guided steps.

Learn with Live Labs

Embark on your journey to explore how OCI Application Integration and Process Automation can help you streamline repetitive activities.

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