Oracle AI for Supply Chain Management and Manufacturing

Oracle’s AI agents for SCM provide a range of traditional and generative AI capabilities to help improve operational efficiency, automate standard transactions, and increase inventory visibility. They can also help optimize supply chain processes such as maintenance troubleshooting, delivery, and packaging sustainability.

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AI in Wholesale Distribution: A Generative Approach
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Explore AI capabilities for SCM

Shipment transit time prediction

Provide more-accurate ETA predictions during transportation planning and in transit, identify at-risk shipments, and help employees take timely action to mitigate risk.

Order fulfillment prioritization

Be notified of at-risk orders and take action by prioritizing picking tasks.

Sales order acknowledgement generation

Use generative AI to create draft order confirmation emails for customers.

Sales order revision summarization

Use generative AI to summarize changes made across orders.

Order route optimization

Select the optimal route for an order based on user preferences and historical data, helping to expedite transportation order planning, improve operational performance, and reduce manual intervention.

Dynamic slotting at warehouse locations

Include a Market Basket Analysis as an additional putaway method to help improve dynamic slotting optimization.

Demand sensing and pattern recognition

Ingest enterprise and external data to build and test forecasting models.

External AI/ML models

Deploy home-grown machine learning models in OCI Data Science and incorporate them into the consensus forecasting process.

Automated hyperparameter forecast tuning

Help optimize targeted forecasting parameters of ML models; prescribe actions with Planning Advisor.

Lead time insights

Help improve planning using purchasing lead time variability insights from real transactional data.

New supplier discovery

Broaden supplier pools by exploring new suppliers and adding them to your supply base.

Supplier negotiation synopsis generation

Generate a short synopsis of a negotiation (RFQ).

Purchase order summarization

Create a concise summary of a purchase order without having to drill down into details.

Negotiation cover page generation

Generate comprehensive cover page summaries of negotiations (RFQs) based on details entered in the draft negotiation.

Supplier registration and attachment summarization

Collect information to support proper vetting and qualification of new suppliers and automatically summarize attachments.

Rich, unique product description generation

Provide well-structured and unique marketing descriptions of product characteristics.

Quality inspection characteristic generation

Generate a list of inspection characteristics and review, edit, or accept them into inspection plans.

Inspection plan description generation

Generate, review, or edit inspection plans.

Shift note creation for operator hand-offs

Generate detailed and relevant summary notes using key inputs provided by operators.

Repair summary generation for maintenance technicians

Help improve technician productivity by automatically summarizing maintenance activities.

Automatic accrual clearing summarization

Generate detailed reasons for clearing accruals to help employees improve compliance and boost efficiency.

Procurement Policy Advisor

Answers general questions about procurement policies to help users make informed decisions in the context of ordering what they need to get their jobs done.

Maintenance Advisor

Helps maintenance technicians and supervisors by drawing from equipment maintenance manuals to answer plain-language questions such as “what does this error code mean?”

Operational Procedure Advisor

Enables operators, supervisors, and manufacturing engineers to refer to operating procedures during the manufacturing process.

Quality Inspection Advisor

Answers questions about quality standards based on general quality documentation so employees can get quick, precise responses without manually reviewing hundreds of pages.

Sustainability Policy Advisor

Provides guidance on internal sustainability policies based on relevant policies, public regulatory inputs, and framework guidelines.

Customer Service Representative Advisor

Helps customer service agents quickly analyze courses of action for handling order queries by delivering insights and recommendations based on policy documents.

Manufacturer Onboarding Advisor

Helps design engineers consider whether manufacturers that supply commodity components or parts meet risk profiles and onboarding requirements.

Embedded AI capabilities in Supply Chain Management and Manufacturing Applications

Organizations can quickly and easily adopt the latest AI capabilities to help improve productivity and decision-making, automate some complex tasks and end-to-end business processes, and help reduce costs. Explore the AI features by business function below.

Note: Generative AI features are denoted with *, and AI Agents are denoted with **.

Functional area	Use case	Business benefit
Cost management	Generate accrual clearing summary*	Designed to streamline the accrual clearing process when used to generate justification text for accrual clearing transactions.
Manufacturing and maintenance	Generate repair suggestions from past service history*	Can help improve repair process when applied to generate past repair summaries and work order repair suggestions.
Manufacturing and maintenance	Generate shift summary for production supervisor*	Can be applied to summarize shift highlights and key points that need attention to help improve speed and completeness of communication between shifts.
Manufacturing and maintenance	Maintenance Advisor**	Improves manufacturing processes via better access to information on operating procedures for operators, supervisors, and engineers.
Manufacturing and maintenance	Operational Procedure Advisor**	Can help improve manufacturing processes via better access to information on operating procedures.
Manufacturing and maintenance	Product anomaly detection	Predict asset health and communicate issues quickly to facilitate timely action. Monitor assets, fleet and manufacturing equipment to detect anomalies.
Manufacturing and maintenance	Generate list of inspection characteristics*	Fast-track the creation of a quality inspection plan.
Manufacturing and maintenance	Generate shift notes for operator handoff*	Facilitate the smooth hand off of work to the next operator.
Manufacturing and maintenance	Generate repair summary*	Streamline the process of repairing multiple assets on a single work order.
Order management and logistics	Generate return summary*	Generate text summarizing order and product specifics for the returned items.
Order management and logistics	Pricing promotion summary*	Enable pricing administrators to quickly summarize the promotional lines, benefits, and conditions of a given promotion.
Order management and logistics	Generate sales order change comments*	Allows you to respond faster to questions on order changes by generating sales order change comments.
Order management and logistics	Generate sales order acknowledgement*	Enables improved communications with customers by generating draft order acknowledgements and email confirmations.
Order management and logistics	Claims Policy Advisor**	Answers questions on an organization’s claims policies, such as documentation requirements, approval procedures, guidelines on identifying and handling potential fraud, and instructions on adhering to relevant laws, regulations, and internal controls.
Order management and logistics	Customer Service Representative Advisor**	Expedites answers for questions on sales order policies via natural-language interactions, referencing official company documents.
Order management and logistics	Predict shipment transit lead times	Predict ETA and identify at-risk shipments for customers and provide total transportation lead time when an order is placed.
Order management and logistics	Predict order fulfilment cycle times	Automatically calculate average order cycle times and show impact vs required ship dates.
Order management and logistics	Dynamic slotting at warehouse locations	Include a Market Basket Analysis as an additional putaway method to help improve dynamic slotting optimization.
Order management and logistics	Predict Order Route	Streamline the shipment planning process based on historical shipping patterns, significantly speeding up the transportation planning process.
Procurement	Summarize supplier registration attachments*	Can be applied to summarize supplier attachments to help accelerate the registration and review process.
Procurement	Summarize purchase order details*	Can help improve efficiency of the buying process by summarizing POs.
Procurement	Generate supplier qualification questions*	Can be used to fast-track the creation of supplier qualification questions.
Procurement	Procurement Policy Advisor**	Enables accelerated creation of PO requisitions and helps address compliance through real-time Q&A on procurement policies using natural language processing.
Procurement	Spend classification	Classify requisitions, purchase orders, invoices and expenses using AI for faster, more granular analysis of procurement data.
Procurement	Dynamic discounting	Categorize suppliers and enroll them into a dynamic discounting program where early payments are rewarded with larger trading discounts to enhance working capital and optimize ROI on cash.
Procurement	Suggest requirements when conducting negotiations*	Generate a list of requirements to review as part of a negotiation for more successful outcomes.
Procurement	New supplier recommendations for negotiation invitation*	Broaden your supplier pool through an auto-generated list of new suppliers; add them to your supply base and increase competition for your business so you can secure better deals.
Procurement	Generate negotiation cover page*	Simplify the creation of content used in supplier negotiation documents.
Procurement	Generate negotiation messages*	Create message copy for category managers, suppliers, and team members. Refine and augment messages to be more specific to the details of each negotiation.
Product lifecycle management	Create item descriptions*	Help customers find your products faster by auto-generating product descriptions that emphasize key features and benefits to make the customer experience clearer and more satisfying.
Quality management	Description of a quality inspection plan version*	Can be used to fast-track the quality inspection planning process by generating inspection plan descriptions.
Quality management	Quality Inspection Advisor**	Can be leveraged to help simplify compliance checks for sampling standards and inspection processes.
Sustainability	Sustainability Policy Advisor**	Can be applied to quickly reference company sustainability policies, goals, and strategies using natural language processing.
Supply chain planning	New product introduction	Forecast demand of new products by learning from the past product launches.
Supply chain planning	Demand sensing	Forecast demand based on a wide range of data including history, price, seasonality, intermittency, demand shocks, anomalies, and external events.
Supply chain planning	Supply Chain Collaboration Advisor**	Answers enterprise-specific process questions regarding submission deadlines, overcommit, and undercommit procedures and understands the impact of failures to commit.
Supply chain planning	Lead time insights	Cope with supply variability and improve supply planning decisions by analyzing actual supplier lead times.
Supplier management	Manufacturer Onboarding Advisor**	Helps eliminate manual validation and interpretation of manufacturer risk and ensure accuracy of new supplier information when onboarding.

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Disclaimer: The preceding is intended to outline our general product direction. It is intended for information purposes only and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.