Oracle Voluntary Product Accessibility Template

Name of Product: Oracle Cloud UI 12.2.3
 Last Updated: 28-Dec-2012

This VPAT applies to only version 12.2.3. It does not apply to any versions of Oracle Cloud UI after this.
 This VPAT has been superseded by Oracle Cloud UI 12.2.4

Oracle Cloud UI 12.2.3.0.0

This product is a website for:

  • Learning more about Oracle Cloud products
  • Activating Cloud service orders
  • Managing Cloud services and accounts

This VPAT does not cover the following product areas:

  • Marketing Content
  • External content (web pages served from non-cloud UI domains, which includes some of the sign-up pages).
  • System-generated emails (required for cloud service activations)

Recommended Configuration:

  • Screen Reader: JAWS 14
  • Browser: Firefox 16

 

The information below describes this product's ability to support the applicable U.S. Section 508 standards, subject to Oracle's interpretation of those standards and the remarks in this document.

For more information regarding the accessibility status of this product or other Oracle products, see https://www.oracle.com/accessibility or contact: accessible_ww@oracle.com.

 


Note: This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.

Section 1194.21 Software Applications and Operating Systems
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.21(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Ability to perform functions with keyboard only.
  • Logical tab order through the product controls and selectable elements.

Exceptions:

  • The top navigation menu bar in the Cloud UI does not follow best practices for keyboard support in menu widgets. It is operable with the keyboard, via the TAB and ENTER keys, but does not provide robust keyboard support (such as navigation with arrow keys, pressing the ESC or TAB key to close the sub-menu altogether). This issue is tracked with Oracle bug 14597600.
  • The modal dialog windows used for all updates in the Account Administration sections of the My Services and My Accounts modules do not trap keyboard focus within the dialog. Focus is set to the relevant place within the dialog when it is opened, however it is then possible to tab away from the dialog and move through other elements on the page, that are not in the context of the dialog. This issue is tracked with Oracle bugs 14598470 and 14748725.
  • All modal dialog windows in the Cloud UI fail to set focus back to the element that opened the dialog, upon closure of the dialog. This affects the dialogs in the Account Administration sections of the My Services and My Accounts modules, the dialogs that are used as part of the sign-up process for some services and also for all of the 'Contact Us' style dialogs. This issue is tracked with Oracle bug 14766634.
1194.21(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for response to the following operating system accessibility features:

  • Sticky Keys, Filter Keys and Toggle Keys
  • Windows High Contrast Mode

Note: these feature names change based on the platforms used.

 

Exceptions:

  • Please see 1194.21(g) for exceptions seen in Windows High Contrast Mode.

 
1194.21(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Visual indication of the position of the cursor.
  • Current focus location is programmatically exposed.


 
1194.21(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed, such as whether a field is ‘required’ or whether a field is 'invalid' based on user input.
  • Images that convey information have meaningful alternative text.

 

Exceptions:

  • A data table on one page in the My Account section of the Cloud UI is missing SUMMARY text. The affected page is the 'Utilization' page, which is accessed under the details for a particular service. This issue is tracked with Oracle bug 14790925.
1194.21(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Images that convey information have meaningful alternative text using ALT and if necessary, LONGDESC
  • Images that are decorative are marked so as to be ignored by assistive technology, either by using ALT=”” or CSS background images
  • Images are used consistently throughout the product.
1194.21(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Text is supplied through HTML or injected into the browser DOM; the browser is responsible for exposing all such content in a way that is usable by assistive technology on the platform.

 

Exceptions:

  • Some content may be cut-off when end-user's display is zoomed-in 200%. This issue is tracked with Oracle bugs 14347393 and 14247809.
1194.21(g) Applications shall not override user selected contrast and color selections and other individual display attributes. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Response to Windows High Contrast Mode

 

Exceptions:

  • Some UI elements are not visible in high-contrast mode. This issue is tracked in Oracle bugs 14582743, 14568891 and 14560970.
1194.21(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. Product has been developed to conform to this standard subject to the remarks on the right.

The product contains no moving, blinking or scrolling information.
 
1194.21(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Information conveyed by color or font styles is available in alternative formats, such as shape and text.

 

Exceptions:

  • A status icon used to indicate whether a service is 'Up' or 'Down', on one page in the My Services section of the Cloud UI conveys this status with color alone (green for 'Up' and red for 'Down'). This issue is tracked with Oracle bug 14777304.
1194.21(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Text and images of text in non-disabled controls have a luminosity contrast ratio of at least 4.5:1. Large scale text has a minimum ratio of at least 3:1.
1194.21(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
1194.21(l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL and TITLE.


 

back to top
 

Section 1194.22 Web-based Internet Information and Applications
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.22(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Images that convey information have meaningful alternative text using ALT and if necessary, LONGDESC
  • Images that are decorative are marked up using ALT=”” or CSS background images
  • Data shown in dynamically generated images such as charts is also available in an alternative textual form (e.g. a data table).
  • Data tables specify SUMMARY or CAPTION
  • Titles for Pages, Objects and Applets are provided.

 

Exceptions:

  • Please see exceptions in 1194.21(d).
1194.22(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. Not Applicable

This product does not contain multimedia, other than multimedia used for marketing purposes.
1194.22(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Information conveyed by color or font styles is available in alternative formats, such as shape and text.
1194.22(d) Documents shall be organized so they are readable without requiring an associated style sheet. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Style sheets are used only to change the layout and presentation of the screen.
1194.22(e) Redundant text links shall be provided for each active region of a server-side image map. Not Applicable

The product contains no server side image maps.
 
1194.22(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. Not Applicable

The product contains no client side image maps.
 
1194.22(g) Row and column headers shall be identified for data tables. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Table usage – only data tables, as opposed to layout tables, use table elements of TH and table attributes of SUMMARY, SCOPE and HEADERS.
  • Each column of a data table is marked up with TH, and SCOPE=”COL” or uses ID and HEADERS associations.

 

Exceptions:

  • A page in the My Account section of the Cloud UI contains a table with no row headers. The affected page is the 'Utilization' page, which is accessed under the details for a particular service. This issue is tracked with Oracle bug 14790911.
  • A page in the My Account section of the Cloud UI contains a table is missing column header associations. The affected page is the 'Utilization' page, which is accessed under the details for a particular service. This issue is tracked with Oracle bug 14790815.
1194.22(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Complex data tables with multiple levels of table headings or other organization of data, use the ID and HEADERS attributes.
1194.22(i) Frames shall be titled with text that facilitates frame identification and navigation. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Meaningful title on native components using FRAMEs and IFRAMEs.
1194.22(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
1194.22(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. Product has been developed to conform to this standard subject to the remarks on the right.

Text–only pages are not necessary because pages have been coded to meet other applicable standards, to the extent indicated.
 
1194.22(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Content generated by JavaScript has been coded to meet other applicable standards, to the extent indicated.

 

Exceptions:
  • The modal dialog windows used for all updates in the Account Administration sections of the My Services and My Accounts modules are very difficult to use with a screen reader. Although user focus is set to the first focusable element in the dialog when it opens, the dialog title is not announced, nor is any other additional instructional information. The screen reader's context remains at the full page, rather than at the dialog and its contents, meaning the elements on the whole page are presented by the screen reader, instead of just those within the dialog. Also, pressing the ENTER key can sometimes cause the dialog to close inadvertently. This issue is tracked with Oracle bugs 14748725 and 14749081.
  • The modal dialog windows that are used as part of the sign-up process for some services and also for all of the 'Contact Us' style dialogs inconsistently inform a screen reader user that the dialog has opened. This issue is tracked with Oracle bug 14809452.
  • All modal dialog windows in the Cloud UI fail to inform a screen reader user when the dialog has closed, upon closure of the dialog. This affects the dialogs in the Account Administration sections of the My Services and My Accounts modules, the dialogs that are used as part of the sign-up process for some services and also for all of the 'Contact Us' style dialogs. This issue is tracked with Oracle bug 14809452 and 14748725.
1194.22(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l). Not Applicable

The product contains no plug-ins or non-standard applets.
1194.22(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL and TITLE.


 
1194.22(o) A method shall be provided that permits users to skip repetitive navigation links. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Structure and hierarchy is marked up with Header elements.


 
1194.22(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Product has been developed to conform to this standard subject to the remarks on the right.

The product was tested for:

  • Content that automatically updates, or time limits, can be adjusted by the user.

 

Exceptions:

  • The Oracle Cloud UI has different time-outs in effect, that cannot be extended by an end-user. The Maximum Idle Time is 30 minutes and the Maximum Session Time is 480 minutes (8 hours). This issue is tracked with Oracle bug 14700711.

Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.

back to top
 

Section 1194.23 Telecommunications Products
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.23(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. Not Applicable  
1194.23(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. Not Applicable  
1194.23(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. Not Applicable  
1194.23(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. Not Applicable  
1194.23(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. Not Applicable  
1194.23(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. Not Applicable  
1194.23(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. Not Applicable  
1194.23(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. Not Applicable  
1194.23(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. Not Applicable  
1194.23(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. Not Applicable  
1194.23(k)(1) For products which have mechanically operated controls or keys, controls and keys shall be tactilely discernible without activating the controls or keys. Not Applicable  
1194.23(k)(2) For products which have mechanically operated controls or keys, controls do not require tight grasping, pinching or twisting of the wrist to operate. Not Applicable  
1194.23(k)(3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. Not Applicable  
1194.23(k)(4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. Not Applicable  

back to top
 

Section 1194.24 Video and Multimedia Products
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.24(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. Not Applicable  
1194.24(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. Not Applicable  
1194.24(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. Not Applicable  
1194.24(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. Not Applicable  
1194.24(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent. Not Applicable  

back to top
 

Section 1194.25 Self Contained, Closed Products
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.25(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach assistive technology to the product. Personal headsets for private listening are not assistive technology. Not Applicable  
1194.25(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Not Applicable  
1194.25(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4). Not Applicable  
1194.25(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. Not Applicable  
1194.25(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime. Not Applicable  
1194.25(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. Not Applicable  
1194.25(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Not Applicable  
1194.25(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. Not Applicable  
1194.25(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. Not Applicable  
1194.25(j)(1) The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. Not Applicable  
1194.25(j)(2) Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. Not Applicable  
1194.25(j)(3) Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. Not Applicable  
1194.25(j)(4) Operable controls shall not be more than 24 inches behind the reference plane. Not Applicable  

back to top
 

Section 1194.26 Desktop and Portable Computers
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.26(a) All mechanically operated controls and keys shall comply with Section 1194.23 (k) (1) through (4). Not Applicable  
1194.26(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4). Not Applicable  
1194.26(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. Not Applicable  
1194.26(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards. Not Applicable  

back to top
 

Section 1194.31 Functional Performance Criteria
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.31(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards.
 
1194.31(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 
1194.31(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. Yes Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. 

back to top
 

Section 1194.41 Information, Documentation and Support
Criteria
Supporting Features
Remarks (e.g., definition, equivalent facilitation, scope of support provided)
1194.41(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. Documentation for this product is provided in HTML format with limited exceptions.  
1194.41(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. Documentation for this product is provided in HTML format with limited exceptions.  
1194.41(c) Support services for products shall accommodate the communication needs of end-users with disabilities. Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.   

back to top
 

Dependent Products


This product interacts with or is built with the other Oracle products listed in this section. Click below to view information about the accessibility of these dependent products. Products listed are the versions available at the time of publication of this document; newer documents may be available that supersede these versions.

 

back to top