Arizona’s largest resort checks-in to the Oracle Hospitality OPERA Cloud Platform and NetSuite to manage its operations, from hotel beds to the back office
Austin, Texas and Glendale, Arizona—Nov 14, 2023VAI Resort, the upcoming largest hotel and entertainment destination in Arizona, is gearing up for a phased opening in 2025 with the support of Oracle Cloud. With Oracle’s OPERA Cloud hospitality management platform combined with Oracle NetSuite, VAI will be able to unify its core data and operations on a single, secure infrastructure. This will empower VAI with the tools and intelligence it needs to keep its operation running smoothly while delivering unforgettable guest experiences.
VAI will also be using Oracle Simphony Cloud POS to manage all its restaurants and bars and Oracle Nor1 to deliver more impactful upgrade offers for guests and boost incremental revenue.
“VAI is the manifestation of a dream to create the world’s most iconic resort,” said Howard Weiss, Vice President of Entertainment, VAI Resort. “Our mission is to deliver the best luxury hospitality and entertainment experience in Arizona—and that requires the best technology. From room availability to drinks to our back-office operations, the combined power of Oracle’s Hospitality and NetSuite’s unified platform and real-time analytics and reporting will give us a constant view into our performance which will help us continually evolve how we serve and delight our guests”
The new estimated $1 billion 60-acre resort oasis destination, VAI Resort will consist of 1,100 rooms across four hotel towers with 12 dining establishments, 10 unique bars, and many more exciting attractions. Additionally, the property will include a two-story nightclub, a state-of-the-art 360-degree concert stage, a five-acre swimming oasis surrounded by white sand beaches, luxury retail, and a Spa and Wellness Center.
Oracle Hospitality OPERA Cloud Platform and MICROS Simphony will enable VAI to seamlessly manage its entire hotel and dining operations including securely managing guest data and preferences, room availability and rates, food waste, and more. With an open architecture, built-in integration services, and open APIs, OPERA Cloud will also enable VAI to accelerate innovation to continually redefine the guest experience. Together with the Oracle Nor1, staff will also be equipped to deliver real-time offers to hotel guests, helping increase revenue.
In addition to Oracle Cloud, VAI will also use NetSuite enterprise resource planning (ERP) system to automate financial processes and improve business visibility across its operations. With a unified view of its business performance, VAI will be able to make more informed, data-driven decisions to improve guests’ experiences and grow its business.
“VAI Resort is creating a truly unique resort and an entertainment destination, all in one stunning package,” said Alex Alt, executive vice president and general manager of Oracle Hospitality. “With Oracle Cloud, VAI will have the ability to unify data across its operations, which will enable them to curate unforgettable experiences for guests, while efficiently managing all of the rooms, restaurants, and amenities those experiences require.”
VAI Resort is an estimated $1 billion resort conveniently located in Glendale, AZ at the heart of Metro Phoenix. Set to phase open in 2025, VAI Resort will be Arizona’s largest and boldest hotel, entertainment, and culinary destination. VAI will redefine the concept of a full-service resort hotel by delivering a multi-faceted experience featuring four hotel towers, with 1100 rooms, suites, and villas, 12 signature restaurants, Konos Island, a luxury spa, nightclub venue, indoor theater, rides, attractions, curated retail and art installations. The property will also feature first to Arizona attractions including a tethered balloon that can transport up to 30 guests, a 130-foot-high Konos Sky Bar, and multi-generational guests can enjoy the world’s first Mattel Adventure Park™, as well as the first of its kind VAI Amphitheater, a music and entertainment venue featuring a $50 million, 11,000 seat, state-of-the-art stage. Led by the VAI Global Development team, VAI will be the manifestation of a dream to create the world’s most iconic resort. For more information, visit www.vairesort.com or follow on social @vairesort.
Oracle Hospitality brings more than 45 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. Our hardware, software, and services enable customers to act on rich data insights that deliver personalized guest experiences, maximize profitability, and encourage loyalty. Cloud-based, mobile-enabled, with open APIs, Oracle’s OPERA Cloud property management and distribution, Simphony point-of-sale, reporting and analytics, and Nor1 upsell solutions accelerate innovation, increase revenue, lower IT cost, and maximize operating efficiency. To learn more, please visit www.oracle.com/Hospitality.
For more than 25 years, Oracle NetSuite has helped organizations grow, scale, and adapt to change. NetSuite provides an integrated system that includes financials / Enterprise Resource Planning (ERP), inventory management, HR, professional services automation and omnichannel commerce, used by more than 37,000 customers in 219 countries and dependent territories.
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