Adi Insights Support
As of April 24, 2023, Adi Insights customers with a NetSuite subscription can use NetSuite SuiteAnswers and NetSuite Account Center, Oracle NetSuite’s mobile accessible, web support portal, to help you create, track, and easily update support cases for SuitePeople Workforce Management (formerly known as Adi Insights).
Support Requests
| NetSuite customers | Log into your NetSuite account and access SuiteAnswers from the Support tab To contact Oracle NetSuite Support by phone, reference the NetSuite Support hotline |
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Resources
- Support Assistance Matrix (PDF) – used to determine which Oracle group to contact for assistance based on the request type
- Support Process Guide for Oracle NetSuite Customers (PDF) – Quick reference guide on how to request access to NetSuite SuiteAnswers and open a support case