The session is designed to aid with a dedicated enablement session focusing on support. The purpose of this session is to explain the basics of support practices and their business implications, as well as providing you with different perspectives on the business execution.
During our webcast we will explore how to operate with Oracle support and how to manage your service requests.
Join us and learn how we can help you to get full benefit of Oracle support.
Agenda:
Overview of Support Interface
Service Request Management
Escalation Management
Speakers:
Francisco Blasco Martin Oracle Alliances & Channels Western Europe
Carmelo Amoroso Snr Manager Cloud Specialist Assurance, TE Hub
October 6th, 2021
Win with Oracle Cloud - How to Work with Oracle Support
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