Hardware Take Back and Recycling
As a responsible producer of hardware products, Oracle offers various take back programs that allow our customers and suppliers to return excess used products or materials. These programs help protect the environment and provide valuable services to our customers. All returns are managed via the Oracle Returns Management System (ORMS). Registration and process instructions are included in the take back program descriptions below.
Hardware take back and recycling services
Confidence and security
Oracle manages excess and end-of-life electronic equipment based on a reuse, reclaim, and recycle strategy.
- Oracle programs follow industry best practices and are compliant with local laws.
- Oracle directly audits their recyclers to better ensure compliance and actively drives continuous improvement as laws continue to change.
- Oracle tracks and reports their reuse, recycling, and landfill results as well as the details of their recycling program.
- Oracle partners with local compliance programs in many jurisdictions to collect and recycle waste portable batteries.
Take back and recycling benefits
There’s no charge to the customer for pickup, transport, or recycling.
It’s the customer’s responsibility to erase all data on returned products, such as hard disk drives and solid-state drives, before pickup by Oracle. On-site disk wipe services can be offered as an option to customers if they adhere to specific terms and conditions.
Financial credit may be available if there’s reuse potential.
For selected systems, we offer deinstallation support at no charge.
Hardware Take Back and Recycling benefits
- There’s no charge to the customer for pickup, transport, or recycling.
- Financial credit may be available if there’s reuse potential.
- For select systems, we offer deinstallation support at no charge.
Reuse, reclaim, and recycle strategy features
Oracle’s take back programs
Oracle helps you dispose of and recycle your excess used Oracle-branded products in an environmentally responsible manner. Oracle applies the reuse, reclaim, and recycle strategy as a best practice. There’s no charge to the customer for transportation and recycling.
The following are Oracle's take back programs:
- eWaste: Customer returns for retired Oracle-branded products intended for recycling.
- Used electronic equipment (EE): Customer returns for retired Oracle-branded products intended for reuse.
- System Return for Credit (SRC): Based on Oracle’s need for spare parts, financial credit may be available for customers returning retired products. Please ask your Oracle account representative for more information.
- Excess and Obsolete (E&O): Material from external suppliers and internal manufacturing operations.
- Internal: Oracle-branded products returned from internal Oracle labs and data centers. To retire your Oracle department’s excess Oracle-branded products, visit my.oracle.com. Click on the menu button in the top right corner, go to Employee Tools, click on Asset Recovery and Recycling, and follow the instructions in the Hardware Take Back tab. If you need assistance for internal Oracle returns, email the Oracle Returns Group.
Oracle helps you dispose of and recycle your excess used Oracle-branded products in an environmentally responsible manner. Oracle applies the reuse, reclaim, and recycle strategy as a best practice. There’s no charge to the customer for transportation and recycling.
The following are Oracle's take back programs:
- eWaste: Customer returns for retired Oracle-branded products intended for recycling.
- Used electronic equipment (EE): Customer returns for retired Oracle-branded products intended for reuse.
- System Return for Credit (SRC): Based on Oracle’s need for spare parts, financial credit may be available for customers returning retired products. Please ask your Oracle account representative for more information.
- Excess and Obsolete (E&O): Material from external suppliers and internal manufacturing operations.
- Internal: Oracle-branded products returned from internal Oracle labs and data centers. To retire your Oracle department’s excess Oracle-branded products, visit my.oracle.com. Click on the menu button in the top right corner, go to Employee Tools, click on Asset Recovery and Recycling, and follow the instructions in the Hardware Take Back tab. If you need assistance for internal Oracle returns, email the Oracle Returns Group.
Hardware take back and recycling resources
Take back terms
If you require additional support while entering a return request in the Oracle Returns Management System, please email your contact information, country, and a description of the issue to the Oracle Returns Group. A take back coordinator in your region will respond to provide assistance.
