Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

MPages Platform MPages 9.0

Product Description:

MPages is a standalone software that provides a way for clinicians to access information at an organizer or chart level on patients within PowerChart.

This ACR covers the following items:

Patient Contact Worklist Column
Schedule View Worklist Toolbar
Appointment Duration Worklist Column
Appointment Type Worklist Column
Appointment Time Worklist Column
Appointment Location Worklist Column
Appointment Status Worklist Column
Notifications Worklist Column
My Relationship Worklist Column
Oracle Health Scheduled Video Visits MPages Banner
Custom Links Workflow Component
Notifications ViewPoint Utility
ViewPoint Framework (MPages View Tabs, TOC, icons displayed within the ViewPoint)

Date:

14-Nov-2024

Contact Information:

accessible_ww@oracle.com

Notes:

Configuration & administrative tools and related documentation, support services, and implementation services for this asset are not included in the scope of this ACR.

Dependent Products

This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.1	Level A - Yes Level AA - Yes Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Partially Supports	The product was tested for: Images that convey information have meaningful alternative text. Images that are decorative are implemented in a way that it can be ignored by assistive technology. Controls have an associated name. Non-text characters are not used or have a meaningful alternative text. CAPTCHAs are not used. Exception: The < and > buttons in the Schedule View Worklist toolbar do no have alt-text associated to them. (MPAGESCORE-92508) The names and access instructions for the various Workflow ViewPoint Toolbar icons (including Orders for Signature and Notifications) do not have the necessary alt-text (MPAGESCORE-93047)
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Partially Supports	The product was tested for: User interface component labels are associated with the fields they are labeling. Relationships between data are identifiable by assistive technology, or a description of the information and the relationship is provided. Headings are encoded with HTML heading tags. List markup is used for marking up lists. Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate. Exceptions: Worklist Detail Panel, Demographics Bar and column context is not read to a screenreader when a cell is selected and the slide panel opens (MPAGESCORE-93435) MPages Component Headers that are plain text are not communicated via screen reader. (MPAGESCORE-93046)
1.3.2 Meaningful Sequence(Level A)	Supports	The product was tested for: The sequence of elements in the DOM matches a logical reading sequence.
1.3.3 Sensory Characteristics(Level A)	Supports	The product was tested for Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound.
1.3.4 Orientation (Level AA)	Supports	The product was tested for: Text is displayed in both device orientations without loss of functionality or visibility of the text.
1.3.5 Identify Input Purpose (Level AA)	Not Applicable	The product was tested for: There are no text fields that collect information about the user.
1.4.1 Use of Color(Level A)	Supports	The product was tested for: Information is not conveyed using color.
1.4.2 Audio Control(Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Partially Supports	The product was tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1. Other text and images of text have a contrast ratio of at least 4.5:1. Exceptions: The "Join Session Link" on the Video Visit banner does not meet color contrast minimums. (MPAGESCORE-92526)
1.4.4 Resize text(Level AA)	Supports	The product was tested for: Text can be resized up to 200% without loss of content or functionality.
1.4.5 Images of Text(Level AA)	Supports	The product was tested for: Images of text are not used.
1.4.10 Reflow (Level AA)	Supports	The product was tested for: Text information reflows so that only one direction of scrolling is required while at 400% zoom.
1.4.11 Non-text Contrast (Level AA)	Partially Supports	The product was tested for: Non-text items have a contrast ratio of at least 3:1. Exceptions: The Camera icon on the Video Visit banner does not meet color contrast minimums. (MPAGESCORE-92526)
1.4.12 Text Spacing (Level AA)	Supports	The product was tested for: When the following attributes and no others are modified there is no loss in functionality or content: Line height (line spacing) to at least 1.5 times the font size. Spacing following paragraphs to at least 2 times the font size. Letter spacing (tracking) to at least 0.12 times the font size. Word spacing to at least 0.16 times the font size.
1.4.13 Content on Hover or Focus (Level AA)	Supports	The product was tested for: Dismissable -The content can be dismissed without moving the pointer or keyboard focus. Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing. Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid. Information appears on hover or focus using default browser behavior, such as the title attribute of components.
2.1.1 Keyboard(Level A)	Partially Supports	The product was tested for: Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes. Proper operation of unique keystrokes and access keys, including those listed in the product documentation. Exceptions: Workflow View Toolbar: After adding a new tab to ViewPoint, users are unable to tab to the Icon toolbar (MPAGESCORE-92517) Video Visits Banner is not keyboard navigable. (MPAGESCORE-92526) HTML Documents: When viewing HTML documents selecting the Esc key should close the document but does not. (MPAGESCORE-92598) The links within the Create Note and End Visit sections of the MPages TOC do not receive focus with keyboard navigation. (MPAGESCORE-93563)
2.1.2 No Keyboard Trap (Level A)	Supports	The product was tested for: Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.
2.1.4 Character Key Shortcuts (Level A)	Supports	The product was tested for: There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable(Level A)	Supports	The product was tested for: Time limits are not used.
2.2.2 Pause, Stop, Hide (Level A)	Supports	The product was tested for: There is no moving, blinking, scrolling or auto-updating content.
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	The product was tested for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
2.4.1 Bypass Blocks(Level A)	Supports	The product was tested for: Structure and hierarchy is marked up with Header elements outside of repetitive navigation links. WAI-ARIA Landmark elements are used outside of repetitive navigation links.
2.4.2 Page Titled(Level A)	Supports	The product was tested for: Pages have a meaningful title specified in the <title> element.
2.4.3 Focus Order(Level A)	Partially Supports	The product was tested for: Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence. Exceptions: The 'Join Session' Link within the Video Visits Banner does not receive focus (MPAGESCORE-92526) After selecting a component from the MPages TOC and pressing tab focus should move to that component however it goes to the top of the view and the user has to tab through the entire workflow. (MPAGESCORE-93044)
2.4.4 Link Purpose (In Context)(Level A)	Supports	The product was tested for: The text of links and their surrounding paragraph, list, or table cell (with marked up table headers), is sufficient to describe their purpose.
2.4.5 Multiple Ways(Level AA)	Supports	The product was tested for: Pages are in a site table of contents. Page contains controls that enable reaching all pages.
2.4.6 Headings and Labels(Level AA)	Partially Supports	The product was tested for: Headers describe the topic or purpose of the content below them. Labels describe the purpose of the associated field. Exceptions: The actions for the Dismiss button in the Detail Panel are not descriptive enough for a screenreader user to know what they are dismissing (MPAGESCORE-93129)
2.4.7 Focus Visible(Level AA)	Partially Supports	The product was tested for: Visual indication of the location of the focus. Exceptions: The Video Visit banner does not have a visible focus. (MPAGESCORE-92526) Focus indicator is lost after the selecting the Component Refresh button within the Workflow Component Header. It returns after pressing Tab once (MPAGESCORE-93384)
2.5.1 Pointer Gestures (Level A)	Supports	The product was tested for: There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)	Supports	The product was tested for: There are no single pointer operations.
2.5.3 Label in Name (Level A)	Supports	The product was tested for: User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)	Supports	The product was tested for: There are no functions that require motion of the device.
3.1.1 Language of Page(Level A)	Supports	The product was tested for: The application uses the software platform's "locale / language" setting.
3.1.2 Language of Parts(Level AA)	Supports	The product was tested for: The application uses an accessibility supported method for assistive technology to determine the "locale / language" setting of different passages or phrases.
3.2.1 On Focus(Level A)	Supports	The product was tested for: When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.2 On Input(Level A)	Supports	The product was tested for: Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.3 Consistent Navigation(Level AA)	Supports	The product was tested for: Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time.
3.2.4 Consistent Identification(Level AA)	Supports	The product was tested for: Images and controls are used and identified consistently throughout the product.
3.3.1 Error Identification(Level A)	Partially Supports	The product was tested for: When input errors are detected, they are described to the user in text, including identifying the item where the error occurred. Exceptions: When an error or warning banner displays within a component and doesn't include an interactive element is does not get communicated via screen reader (MPAGESCORE-93327)
3.3.2 Labels or Instructions (Level A)	Partially Supports	The product was tested for: Labels or instructions are provided when the product requires user input. Exception: Worklist Toolbar: When adding a new tab, the instructions do not include how to move from the tab to the Select a View list (MPAGESCORE-92521) Screen reader instructions for activating a tab conflict with the commands to 'lift' the tab to reposition it (MPAGESCORE-93482) Labels for interactive elements within Worklist Toolbars are not programmatically linked (MPAGESCORE-93401) Worklist column headers do not communicate that a column is sortable (MPAGESCORE-93344) Worklist column cells don't communicate that selecting it will open the detail panel (MPAGESCORE-93361) The action of selecting a component from the MPages Table of Contents is not communicated to a screenreader user (MPAGESCORE-93045)
3.3.3 Error Suggestion (Level AA)	Partially Supports	The product was tested for: Where suggestions for fixing an input error are known, they are provided to the user. Exceptions: When an error or warning banner displays within a component and doesn't include an interactive element is does not get communicated via screen reader (MPAGESCORE-93327)
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	The product was tested for: Changes to data are not allowed.
4.1.1 Parsing(Level A)	Supports	This criterion is considered as always satisfied for any content using HTML or XML.
4.1.2 Name, Role, Value (Level A)	Partially Supports	The product was tested for: HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc. Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’. Custom controls have appropriate roles specified using the role attribute. Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes. Custom controls have a meaningful programmatically exposed name. Frames have a meaningful title specified in the title attribute. Exceptions: Labels for interactive elements within Worklist Toolbars are not programmatically linked (MPAGESCORE-93401)
4.1.3 Status Messages (Level AA)	Supports	The product was tested for: There are no status messages.

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Supports	The product was tested for: Does not disrupt platform accessibility features such as sticky keys, high contrast and large fonts.
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Supports	The product was tested for: Responds to platform settings for color, contrast, font type, font size, and focus cursor.
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Not Applicable	The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product is not an authoring tool.
504.2.2 PDF Export	Not Applicable	The product is not an authoring tool.
504.3 Prompts	Not Applicable	The product is not an authoring tool.
504.4 Templates	Not Applicable	The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	The product documentation describes: Accessibility modes, either at installation or runtime. Special keystrokes needed to operate controls. Workarounds. Accessibility-related documentation can be found at Accessibility in MPages
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	Product documentation is in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Health Products are supported by several operations teams who can provide accessibility support solutions to customers.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through eService or by calling Oracle Health Support at 1.866.221.8877. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Health Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. Oracle Health Support will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.