Oracle E-Business Suite Support
Building on a 30-year history of innovation, Oracle E-Business Suite continues to deliver new application functionality while expanding the capabilities of existing features to support today’s evolving business models.
Read about Oracle’s commitment to Oracle E-Business Suite 12.2.
Oracle E-Business Suite Support key features
Our commitment to Oracle E-Business Suite continues
Oracle understands that your on-premises applications are critical to your success. With Oracle Applications Unlimited, you have trusted, secure, comprehensive support so that you can avoid the potential risks of third-party support E-Business Suite. We will continue offering Oracle Premier Support on the Continuous Innovation releases for on-premises applications through at least 2035, and we are committed to annually review whether or not to extend the Premier Support offering for an additional year.
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E-Business Suite support documentation and how-tos
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Customer Success Services for E-Business Suite
If you are running Oracle-E-Business Suite Release 12.1.3 and plan to upgrade to Oracle E-Business Suite Release 12.2, or move to Oracle SaaS, but didn’t complete the transition prior to January 1, 2022, you can use Oracle Market-Driven Support for Oracle E-Business Suite 12.1, offered by Oracle Customer Success Services (CSS) , to bridge the support gap.
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Oracle E-Business Suite and Oracle Applications Unlimited
Oracle Premier Support through at least 2035.
Oracle's commitment to continuous innovation
Applications and support—an unbeatable combination—included Oracle Applications are: Oracle E-Business Suite, JD Edwards EnterpriseOne, Hyperion, PeopleSoft, and Siebel.
Our commitment includes support for both on-premises and in Oracle Cloud Infrastructure—remain on-premises or move to the cloud with the same applications and your customizations—your choice, your schedule.
You get the same resources, tools, and staff that you use now with ongoing security patches and software updates. Your staff knows the applications already.
No forced migrations. No surprises. Receive ongoing new features and a transparent roadmap.
Covered applications
Oracle Hyperion Enterprise Performance Management
Benefits of Premier Support for Oracle E-Business Suite
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Committed to customers
Maximize and expand your existing E-Business Suite 12.1 and 12.2 investment with a product roadmap and support that allow time for future planning.
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Committed to products
Rely on our on-premises applications and support expertise to keep your business running efficiently.
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Committed to innovation
Depend on Oracle to continue investing in Continuous Innovation releases.
Resources
Related
- Oracle Support
- Oracle Premier Support for Software
- Oracle Applications Unlimited
- Oracle Enterprise Business Suite
- Documentation: Oracle E-Business Suite
- Oracle E-Business Suite Product Information Center Index
- Oracle Lifetime Support Policy
- Oracle Technical Support Policy
- 5 Great Reasons to Renew Online
- Oracle Support Blog
Pages
- Get proactive with Oracle E-Business Suite
- E-Business Suite support accreditation series
- Getting Started with E-Business Suite on OCI
- Information Center: E-Business Suite on Oracle Cloud
- EBS Cloud Manager Guide
- E-Business Suite on Oracle Cloud
- Oracle Product Documentation
- Oracle E-Business Suite to cloud—frequently asked questions (FAQs)
- Oracle University training and certification for E-Business Suite
Documents
- Oracle Lifetime Support for Oracle Applications (PDF)
- Oracle E-Business Suite Roadmap (PDF)
- Move with confidence to Oracle Cloud from E-Business Suite (PDF)
- Applications Unlimited and Oracle Premier Support (PDF)
- Save Time, Renew Online With Oracle’s My Support Renewals (PDF)
- Oracle Support Advantage (PDF)
- Oracle Software Technical Support Policies (PDF)
My Oracle Support Community
My Oracle Support Community is here to help you get the most out of E-Business Suite and My Oracle Support. Get access to a host of Oracle resources and exchange tips with a vibrant community of peers and Oracle experts.
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My Support Renewals
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