The Oracle Utilities Customer Care and Billing 2 Expertise recognizes partner organizations that are proficient in implementing Oracle Utilities Customer Care and Billing 2 solutions. Oracle Utilities Customer Care and Billing is an expansive suite of customer management functions that range from necessities like recording customer details and billing for services, to highly configurable processing for late payments and overdue debt, managing devices and fieldwork. Topics covered in this Expertise include Customer Information, Billing, Rates, Payments, Meter Reading, and Oracle Utilities Application Framework (OUAF). Oracle partners who achieve this Expertise are differentiated in the marketplace through proven proficiency in Oracle Utilities Customer Care and Billing 2 solutions.

Attainment of this Expertise is based on regional market. Companies with multiple entities in the same regional market are allowed to pool their resources across that regional market to meet the required Qualifiers for this Expertise. All Qualifiers must be attained within the same regional market.

Additional Resources

• Expertise Qualifier Validation Guide
• Re-assigning Resources to another Regional Markets
• OPN Expertise Certification Policy
• Search by Service Expertise to view the products associated to a Service Expertise