CSSE: Hospitality

The Hospitality Cloud Service Solution Expertise recognizes partners that have the ability to implement Oracle Hospitality products as well as the proficiency to sell within a specific regional market. Companies with multiple entities in the same regional market are allowed to pool their resources across that regional market to meet the required Qualifiers for this Expertise. All Qualifiers must be attained within the same regional market. Partners who have completed all the qualifiers and have published the Expertise will be listed in Oracle Partner Finder .

Additional Resources

Expertise Qualifiers

Implementation Specialist

2 Individuals Accredited in the following: Learning Journey: OPERA Cloud Front Office Learning Journey: OPERA Cloud Configuration Oracle Hospitality OPERA Cloud 2023 Implementation Specialist

Individuals have successfully completed the following prerequisites: Successfully participate in the OPERA Cloud Solution Engineer Workshop and pass all testing criteria.

 

Project Manager

1 Individual Certified in any of the following: PMI Project Management Professional (PMP) Certified Scrum Master (CSM) Prince2 Certified Practitioner Oracle Cloud Project Management Assessment Oracle Hospitality OPERA Cloud Baseline Overview Project Manager Successfully participate in the Oracle Hospitality Project Manager Workshop and pass all testing criteria

Recommended Training:Oracle Cloud Project Management Training Course

 

Support Specialist

1 Individual Certified as: Oracle Cloud Support Specialist Additional resource: Support Portal for Hospitality and Food & Beverage

 

Customer Success

2 Successful Implementation Go-Lives Validated Through Customer Success SurveysOR 1 Partner-Published Customer Success Story

 

Sales Specialists

2 Individuals Accredited in the following: Oracle Hospitality OPERA Cloud 2023 Baseline Overview Sales Specialist Oracle Hospitality OPERA Cloud 2023 Advanced Overview Sales Specialist Oracle Hospitality OPERA Cloud 2023 Sales and Event Management Overview Sales Specialist Oracle Hospitality OPERA Cloud 2023 Selling Skills and Assets Sales Specialist Successfully participate in the OPERA Hospitality Cloud Sales Workshop and pass all testing criteria

 

Solution Engineers

2 Individuals Accredited in the following: Oracle Hospitality OPERA Cloud Configuration: Getting Started Oracle Hospitality OPERA Cloud Identity and Access Management Oracle Hospitality OPERA Cloud Configuration: Property Setup Oracle Hospitality OPERA Cloud Configuration: Rooms & Inventory Oracle Hospitality OPERA Cloud Configuration: Financial Management Oracle Hospitality OPERA Cloud Configuration: Rate Management Oracle Hospitality OPERA Cloud Configuration: Reservations & Bookings Oracle Hospitality OPERA Cloud Configuration: Profiles & Client Relations Oracle Hospitality OPERA Cloud Sales and Event Management (SEM) Configuration Oracle Hospitality Oracle Payment Interface (OPI) for OPERA Cloud Oracle Hospitality Reporting and Analytics Cloud Service Oracle Hospitality OPERA Cloud Profiles and Reservations Oracle Hospitality OPERA Cloud Front Office and Cashiering Oracle Hospitality OPERA Cloud Group Sales and Events Oracle Hospitality OPERA Cloud Housekeeping Oracle Hospitality OPERA Cloud Accounting/Finance

 

Additional prerequisites for live Solution Engineer Workshop attendance: Oracle Hospitality OPERA Cloud Interfaces Oracle Hospitality Getting Started with OPERA Cloud Oracle Hospitality OPERA Cloud Commission Handling Oracle Hospitality OPERA Cloud Reporting Oracle Hospitality OPERA Cloud Sales and Event Management (SEM) Successfully participate in the OPERA Cloud Solution Engineer Workshop and pass all testing criteria.

 

Partner Microsite

1 Partner-published Microsite identifying Oracle solutions & Customer Stories

 

Transaction Eligibility

Cloud Service Distribution Addendum OR Full Use Distribution Addendum

 

 

*Same Individuals can be both a Sales Specialist and Solutions Engineer.