Mitigating advanced voice communications threats
Among the communication channels used by today’s consumers, phone calls remain a preferred channel. While voice remains a fundamental method of communication, voice security attacks are on the rise. Cybercrime often starts with a fraudulent call, which frequently go undetected. By the time the crime is discovered, it has likely led to financial losses, business operation interruption and brand tarnish.
Protect your communication systems
Read this guide to learn how to:
- About the importance of telephone calls and different types of call fraud
- Ways to protect a communications network against fraud, vishing, theft of service and Denial of Service (DoS) attacks
- Why Contact Centers need to be extra vigilant due to voice networks becoming a popular path of least resistance for bad actors
- Why a holistic view into communication patterns is more important than ever