Your search did not match any results.
We suggest you try the following to help find what you're looking for:
- Check the spelling of your keyword search.
- Use synonyms for the keyword you typed, for example, try “application” instead of “software.”
- Try one of the popular searches shown below.
- Start a new search.
Oracle Customer Success—Abdel Hadi Abdullah Al-Qahtani & Sons Group of Companies
Al-Qahtani Group Simplifies Operations and Strengthens Decision Making
ShareWith Oracle E-Business Suite Release 12.2, our professional users obtain the exact information they need from a single source of trusted data whenever business decisions need to be made.
Abdel Hadi Abdullah Al-Qahtani & Sons Group of Companies (Al-Qahtani Group) is headquartered in Dammam, the capital city of Saudi Arabia’s Eastern Province. The Al-Qahtani Group, a respected family business founded in 1948, is today a conglomerated group of companies in oil and gas services and supplies; in the pipe coating industry for water, oil and gas, and food supplies; in water treatment; and in vehicle and machinery distribution. The group is also active in passenger and goods transport, general trading, integrated security systems solutions, insurance brokerage, education, farming, and related services. The Al-Qahtani Group has been a major supplier and service provider over the last 65 years to Aramco, the only oil & gas producer in Saudi Arabia, as well as to the Saudi Arabian Basic Industries Company (SABIC), the Saline Water Conversion Corporation (SWCC), and others.
Business Challenge
- Create industry-agnostic best practices for various construction, manufacturing, IT services, and wholesale distribution subsidiaries by replacing standalone enterprise resource planning (ERP) systems and paper-based workflows with a unified ERP system
- Enable better informed decision making across multiple lines of business by providing managers with access to comprehensive, accurate, and up-to-date reporting and analytics
- Gain the ability to track all customer and supplier transactions within one centralized enterprise resource planning (ERP) system to maximize staff efficiency
- Increase employee productivity by monitoring and optimizing work habits, automating and streamlining processes, and providing automated system access based on business hierarchies
Results
- Al-Qahtani’s Information System Development (ISD) team supports the IT systems of the group’s eight business lines. The ISD team created a lab for self-study of Oracle technologies and implemented the solution across all lines of business within ten months and slightly below the expected budget. The team supported both Arabic and English speakers across the company during the implementation.
- Empowered group managers to make solid business decisions based on real-time financial, HR, projects, and supply chain analytics that are easily accessible from one centralized, reliable ERP system
- Increased staff efficiency group-wide by enabling 600 users across eight lines of business to access electronically stored internal and external transactions, including scanned paperwork, and introducing only paperless business processes
- Empowered decision makers to easily anticipate group revenue and cash flow with Oracle Financials, facilitating financial decision making and improving budgeting accuracy for group expansion
- Increased the security of the ERP system and business data by empowering the organization’s information system development (ISD) team to define system access based on a staff hierarchy—with supervisor acceptance required to access it outside set parameters
- Ensured production continuity by making sure suppliers are paid and delivering on schedule while achieving procurement economies thanks to bulk orders facilitated by Oracle E-Business Suite
- Achieved maximum availability of business data while increasing data security by consolidating data from several legacy systems into a single source of truth with Oracle Database
- Improve customer and supplier experience by empowering staff with rapid access to complete information in an online format, such as material order number or project status
- Streamlined labor processes for employees and management using Oracle Time and Labor, making staff more efficient and saving the company labor costs
- Gained the ability to continuously optimize process efficiency and overall manufacturing productivity by delivering a clear view into the work habits of manufacturing staff with Oracle Time and Labor
- Empowered the group’s construction company to execute projects much more effectively with Oracle Projects, leading to increased customer satisfaction
- Mapped existing business processes precisely to Oracle E-Business Suite and trained key users with the assistance of Oracle support staff, ensuring rapid system adoption across all branch offices and setting the stage for deploying Oracle Business Intelligence solutions in the near future
Why They Chose Oracle
"We chose Oracle because we can depend on both its very stable, elastic database and its support team for all of our lines of business. That unique combination is superior to all other vendors we considered."
— Salah Abdel Hadi Al-Qahtani, Vice Chairman, Abdel Hadi Abdullah Al-Qahtani & Sons Group of Companies
About Abdel Hadi Abdullah Al-Qahtani & Sons Group of Companies
Headquarters
Damman, Saudi Arabia
Partners
“We selected our partner, Mubadra, because of their outstanding experience with Oracle implementations and because they met our bilingual needs, speaking both English and Arabic. That was crucial for the successful implementation of our Oracle ERP solution.” – Salah Abdel Hadi Al-Qahtani.
