VPAT® Version 2.3 - April 2019
Oracle Banking Enterprise Default Management is an innovative solution designed to assist financial institutions with managing the repayment of their consumer loan portfolios. The solution enables financial institutions in identification of delinquent accounts, accurate tracking and monitoring of delinquent accounts with high standards of efficiency. It primarily comprises of Collections and Recovery modules.
Banking Enterprise Collection solution covers the delinquent life-cycle of a consumer loan starting from the identification of the symptoms of delinquency to actually tracking delinquency and impairment. It creates strategies in a befitting manner to achieve time and cost efficiency in collection activities.
Banking Enterprise Recovery solution covers the post charge-off lifecycle of the delinquent account. Over and above the foundation capabilities of collections such as rule-based segmentation, work allocation it covers the recovery management of the charged-off account.
The user interface has been built using Oracle Application Development Framework (ADF). ADFs rich component set allows focus on using the components instead of building them.
This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.
Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html
This report covers the degree of conformance for the following accessibility standard/guideline:
Standard/Guideline | Included In Report |
---|---|
Web Content Accessibility Guidelines 2.1 | Level A - Yes Level AA - Yes Level AAA - No |
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 | Yes |
The terms used in the Conformance Level information are defined as follows:
Table 1 also documents conformance with:
Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.
Criteria | Conformance Level | Remarks and Explanations |
---|---|---|
1.1.1 Non-text Content (Level A) | Supports | The product was tested for:
|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) | Not Applicable | The product has no multimedia. |
1.2.2 Captions (Prerecorded) (Level A) | Not Applicable | The product has no multimedia. |
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) | Not Applicable | The product has no multimedia. |
1.2.4 Captions (Live) (Level AA) | Not Applicable | The product has no multimedia. |
1.2.5 Audio Description (Prerecorded) (Level AA) | Not Applicable | The product has no multimedia. |
1.3.1 Info and Relationships (Level A) | Partially Supports | The product was tested for:
Screen reader reads footer as separate table on Collection and Recovery screens. This issue is tracked with Bug #27815262. |
1.3.2 Meaningful Sequence(Level A) | Supports | The product was tested for:
|
1.3.3 Sensory Characteristics(Level A) | Supports | The product was tested for:
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1.3.4 Orientation (Level AA) | Supports | This product was tested for
|
1.3.5 Identify Input Purpose (Level AA) | Supports | This product was tested for
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1.4.1 Use of Color(Level A) | Supports | The product was tested for:
|
1.4.2 Audio Control(Level A) | Not Applicable | The product has no multimedia. |
1.4.3 Contrast (Minimum) (Level AA) | Supports | The product was tested for:
|
1.4.4 Resize text(Level AA) | Supports | The product was tested for:
|
1.4.5 Images of Text(Level AA) | Supports | The product was tested for:
|
1.4.10 Reflow (Level AA) | Partially Supports | This product was tested for:
Exceptions: Collections & Recovery screens do not reflow at 400% zoom. This issue is tracked with Bug #32117662 |
1.4.11 Non-text Contrast (Level AA) | Supports | This product was tested for
|
1.4.12 Text Spacing (Level AA) | Partially Supports | The product was tested for:
Exceptions: Dashboard graphs legend text truncates on text spacing. This issue is tracked with Bug #32117879 |
1.4.13 Content on Hover or Focus (Level AA) | Supports | The product was tested for:
|
2.1.1 Keyboard(Level A) | Supports | The product was tested for:
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2.1.2 No Keyboard Trap (Level A) | Supports | The product was tested for:
|
2.1.4 Character Key Shortcuts (Level A) | Not Applicable | The product was tested for:
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2.2.1 Timing Adjustable(Level A) | Supports | The product was tested for:
|
2.2.2 Pause, Stop, Hide (Level A) | Not Applicable | The product was tested for:
|
2.3.1 Three Flashes or Below Threshold(Level A) | Supports | The product was tested for:
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2.4.1 Bypass Blocks(Level A) | Supports | The product was tested for:
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2.4.2 Page Titled(Level A) | Supports | The product was tested for:
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2.4.3 Focus Order(Level A) | Partially Supports | The product was tested for:
Exceptions: Once Information dialog is closed it does not reset focus back to exact element from which Information dialog is opened. This issue is tracked with Bug #28777977. |
2.4.4 Link Purpose (In Context)(Level A) | Supports | The product was tested for:
|
2.4.5 Multiple Ways(Level AA) | Supports | The product was tested for:
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2.4.6 Headings and Labels(Level AA) | Supports | The product was tested for:
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2.4.7 Focus Visible(Level AA) | Supports | The product was tested for:
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2.5.1 Pointer Gestures (Level A) | Not Applicable | The product was tested for:
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2.5.2 Pointer Cancellation (Level A) | Supports | This product was tested for
|
2.5.3 Label in Name (Level A) | Supports | The product has been tested for:
|
2.5.4 Motion Actuation (Level A) | Not Applicable | The product was tested for:
|
3.1.1 Language of Page(Level A) | Supports | The product was tested for:
|
3.1.2 Language of Parts(Level AA) | Supports | The product was tested for:
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3.2.1 On Focus(Level A) | Supports | The product was tested for:
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3.2.2 On Input(Level A) | Supports | The product was tested for :
|
3.2.3 Consistent Navigation(Level AA) | Supports | The product was tested for:
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3.2.4 Consistent Identification(Level AA) | Supports | The product was tested for:
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3.3.1 Error Identification(Level A) | Supports | The product was tested for:
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3.3.2 Labels or Instructions (Level A) | Supports | The product was tested for:
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3.3.3 Error Suggestion (Level AA) | Supports | The product was tested for:
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3.3.4 Error Prevention (Legal, Financial, Data)(Level AA) | Supports | The product was tested for:
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4.1.1 Parsing(Level A) | Supports | The product was tested for:
|
4.1.2 Name, Role, Value (Level A) | Supports | The product was tested for:
|
4.1.3 Status Messages (Level AA) | Supports | This product was tested for:
|
Criteria | Conformance Level | Remarks and Explanations |
---|---|---|
302.1 Without Vision | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.2 With Limited Vision | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.3 Without Perception of Color | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.4 Without Hearing | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.5 With Limited Hearing | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.6 Without Speech | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.7 With Limited Manipulation | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.8 With Limited Reach and Strength | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.9 With Limited Language, Cognitive, and Learning Abilities | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
These criteria are all Not Applicable because the product is not Hardware
Criteria | Conformance Level | Remarks and Explanations |
---|---|---|
501.1 Scope - Incorporation of WCAG 2.0 AA | Supports | See the responses in the WCAG 2.0 section of this report. |
502 Interoperability with Assistive Technology | Heading cell - no response required | Heading cell - no response required |
502.2.1 User Control of Accessibility Features | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.2.2 No Disruption of Accessibility Features | Not Applicable | The product is designed to be isolated from the underlying platform. |
502.3 Accessibility Services | Heading cell - no response required | Heading cell - no response required |
502.3.1 Object Information | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.2 Modification of Object Information | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.3 Row, Column, and Headers | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.4 Values | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.5 Modification of Values | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.6 Label Relationships | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.7 Hierarchical Relationships | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.8 Text | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.9 Modification of Text | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.10 List of Actions | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.11 Actions on Objects | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.12 Focus Cursor | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.13 Modification of Focus Cursor | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.14 Event Notification | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.4 Platform Accessibility Features | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
503 Applications | Heading cell - no response required | Heading cell - no response required |
503.2 User Preferences | Not Applicable | The product is designed to be isolated from the underlying platform. |
503.3 Alternative User Interfaces | Not Applicable | The product does not have assistive technology features. |
503.4 User Controls for Captions and Audio Description | Heading cell - no response required | Heading cell - no response required |
503.4.1 Caption Controls | Not Applicable | The product has no multimedia. |
503.4.2 Audio Description Controls | Not Applicable | The product has no multimedia. |
504 Authoring Tools | Heading cell - no response required | Heading cell - no response required |
504.2 Content Creation or Editing | Supports | Product has authoring tool features. See the responses in the WCAG 2.0 section of this report. |
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion | Not Applicable | There are no file conversions in product. |
504.2.2 PDF Export | Partially Supports | The product was tested for:
Exceptions: Support of ISO 14289-1:2016 (PDF/UA-1) output not available. This issue is tracked with Bug #29780803. Collections & Recovery letters title and logo text is not correctly read by screen reader. This issue is tracked with Bug #32117853. |
504.3 Prompts | Not Supported | Authoring tool does not prompt authors to create accessible content. ADF Rich text editor component does not prompt authors to create accessible content. This issue is tracked with Bug #31052616. |
504.4 Templates | Supports | The product was tested for:
|
Criteria | Conformance Level | Remarks and Explanations |
---|---|---|
602 Support Documentation | Heading cell - no response required | Heading cell - no response required |
602.2 Accessibility and Compatibility Features | Supports | The product documentation describes:
Accessibility related documentation can be found in the topic titled "Accessibility" by either clicking Accessibility link on the product Help's Home Page or by clicking the Introduction link and then clicking the Accessibility link in the product Help menu. |
602.3 Scope - Incorporation of WCAG 2.0 AA | Supports | See the responses in the WCAG 2.0 section of this report. |
602.4 Alternate Formats for Non-Electronic Support Documentation | Not Applicable | Product documentation is in electronic format. |
603 Support Services | Heading cell - no response required | Heading cell - no response required |
603.2 Information on Accessibility and Compatibility Features | Supports | Oracle Global Customer Support can provide information about accessibility features of the product. |
603.3 Accommodation of Communication Needs | Supports | Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process. |
The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.
This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.