Oracle Guided Learning
Oracle Guided Learning is a digital adoption platform that delivers in-application guidance to help organizations accelerate, scale, and maintain their enterprise cloud transformations. Oracle Guided Learning provides administrators with an efficient way to communicate new updates, manage continuous change, and deliver training resources directly to users in their natural flow of work at the exact moment of need.
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Getting Started with Oracle Guided Learning
Join Oracle University experts as they guide you to set up and enable Oracle Guided Learning for your Oracle Fusion Cloud Application.
Oracle Guided Learning features and capabilities
In-application guides
Use several in-application guides (including messages, process guides, step guides, smart tips, and beacons) to orchestrate your ideal learning experience, and deploy across any business process. Improve user adoption and engagement by embedding content (video, images, copy, links, and so on) into each application guide to communicate updates, support enablement, and enhance the user experience.
Console
Manage your configuration, content, and analytics in a single place. The Oracle Guided Learning Console provides you with an enterprise space for collaboration and organization. Access training and support resources, analyze and export data from analytics platforms, and configure, build, test, and manage content in bulk. Invite users to collaboratively comment and edit content.
AI automation and integrations
Use AI and automation to help you build guides faster and personalize them for specific roles. Use AI to generate content suggestions for your messages. And use automations such as Quick Guide Builder, Simulations, Intelligent Recommendations, and Automated Machine Translations to help speed up your use of Guided Learning. Build guides and recordings without needing to select an element. Preview and visualize guide builds to facilitate review and check for accuracy. Apply translations to content in seconds using the Oracle Cloud Infrastructure Language AI service. Easily integrate Oracle Guided Learning into any web page, application, or chatbot.
Action-oriented analytics
Measure every interaction and touchpoint across your applications, business processes, and change programs with in-depth analytics. Better understand your entire organization’s application use and user behaviors to optimize workflows and business readiness. Easily report on outcomes from various change and training initiatives with the ability to drill down into individual user usage.
Libraries
Expedite your adoption of Oracle Guided Learning by using Oracle University best practices compiled from decades of experience and covering common uses cases such as user acceptance testing and go-live. Use prebuilt templates to swiftly deploy expert recommendations and support numerous business processes, including expense reporting, procurement requisitions, and performance evaluations.
Quick Guide Builder
Improve employee productivity by helping users find information exactly when they need it by highlighting relevant support materials in a Guided Learning Widget. The widget can be repositioned to any location and customized to match your application’s design or company branding. Organize assets and help categories according to your needs so users have direct access to self-service guides, documentation, external repositories, and your help desk.
Business process training
Learn about core business processes to improve your enterprise operations and realize the full value of your Oracle Cloud Applications. Understand how end-to-end business process workflows are defined based on Oracle Modern Best Practice, and learn how to make more effective decisions while planning, implementing, testing, and using Oracle Fusion Cloud ERP, HCM, SCM, and CX applications.
Multi-cloud integration
To help you accelerate adoption across multiple applications, Oracle Guided Learning allows for integrations with third-party applications so you can provide step-by-step instructions and support user adoption across your entire technology stack.
Get started with Oracle Guided Learning
“Oracle Guided Learning allows us to display imperative HR information when and where we need our team members to see it. This helps to accelerate their education and completion of key HR transactions.”
Why choose Oracle Guided Learning?
Accelerate digital transformation by
52%
Build immediate readiness and competence in the cloud.
Enhance productivity by
40%
Optimize business workflows and resolve problem areas.
Reduce support requests by
63%
Proactively communicate just-in-time information to users.
Future-Proofing Your Skills Strategy: DAPs and Oracle Guided Learning
Join IDC analysts Amy Loomis and Gina Smith for a fireside chat with Damien Carey, chief digital officer for Oracle Customer Success Services, as they share their perspectives on future-proofing your organization’s skills strategy with digital adoption platforms (DAPs) and explore their strategic and growing importance and use cases.
Common use cases for Oracle Guided Learning
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User onboarding and guidance
Welcome first-time or infrequent users to your application. Provide introductory tours and immersive guidance to expedite user awareness and adoption.
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Manage change communications
Keep everybody in your organization on the same page. Launch in-application messages for policy, process, feature, and product changes, customized by role, region, and application.
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Minimize service requests
Help users follow standardized workflows with detailed step-by-step instructions. Save time manually correcting errors and reduce support tickets.
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Analyze cross-application workflows
Understand how users are holistically using your applications. Deploy Guided Learning on any application, digital assistant, or website to optimize the user experience.
View Oracle Guided Learning resources
View Oracle Guided Learning resources
Check out our implementation and adoption best practices.
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