My Oracle Billing FAQs

Frequently asked questions for Oracle invoicing.

Billing Process

    • Why does my invoice look different?

      Oracle has made some changes to invoices to reflect our recent branding changes.

Cloud Subscriptions

Orders

Payments and Credits

    • How do I update my credit card or PayPal information?

      Please contact Billing Support in order to update credit card or PayPal information.

Promotions

    • How do I turn off an Oracle Cloud Universal Credit resource?

      Upon depletion of the free cloud services promotion, your Oracle Cloud Services account will be paused. Then, you’ll have the option to continue under Pay As You Go, or to discontinue use of the cloud services. If you decide not to upgrade Pay As You Go, your account will be decommissioned, and your data will be deleted after seven days.

Purchase Orders

Support Rewards

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