Frequently asked questions for Oracle invoicing.
Oracle has made some changes to invoices to reflect our recent branding changes.
Overage is usage that exceeds the amount of Oracle Cloud credits purchased. When this happens, additional charges are incurred.
Watch this overage and bursting topics video (1:52) to learn more.
Multiple invoices may be generated for a single order in the following instances:
Subsequent invoices will be billed according to the terms of the base subscription.
Please contact Billing Support in order to update credit card or PayPal information.
Upon depletion of the free cloud services promotion, your Oracle Cloud Services account will be paused. Then, you’ll have the option to continue under Pay As You Go, or to discontinue use of the cloud services. If you decide not to upgrade Pay As You Go, your account will be decommissioned, and your data will be deleted after seven days.
If a purchase order was provided when the order was placed, the purchase order number is shown on the invoice.
If a purchase order was not provided when the order was placed, the purchase order number will not be included on the invoice. Contact Billing Support to request that a purchase order number be provided on future invoices. You will need to provide the following information:
With Oracle Support Rewards, the more you use Oracle Cloud Infrastructure (OCI), the more you save.
Enrolled customers earn $0.25 to $0.33 in rewards for every $1 of eligible spend on OCI.
You then apply those rewards as a payment method to reduce your tech software license support bill, even down to zero.
Only the pretax support amount can be paid using rewards.
For additional information, go to https://www.oracle.com/cloud/rewards/.