Oracle Customer Success Services
Oracle is the only provider of fully integrated technology solutions that span both infrastructure and applications. Today’s businesses, however, need more than just the best technology solutions. They need a strategic partner to support sustained business growth. Oracle Customer Success Services (CSS) was created to help ensure your ongoing success with our technology. CSS is completely integrated with Oracle’s product development teams to help you maximize the value of your cloud investment. CSS also trains and collaborates with implementers across Oracle’s partner ecosystem to ensure the successful setup of Oracle technologies.
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How Oracle Champions Customer Success
Join Gary Miller, Oracle Executive Vice President and Customer Success Officer, and Damien Carey, Senior Vice President and Chief Digital Officer for Customer Success Services (CSS) at Oracle, as they dive into the latest announcements and highlights from CSS, and share ways customers can get the most from their Oracle investment.
Explore Oracle Customer Success Services
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Implementation services
Oracle Consulting supplies access to a global network of experts who can help you manage your implementation projects. Accelerate your move to the cloud with deep expertise and proven experience, and leverage best practices, accelerators, and automation to minimize costs.
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Oracle Cloud Success Navigator
Oracle Cloud Success Navigator is an interactive digital platform that helps you maximize the value of your Oracle Cloud transformation, providing centralized access to a comprehensive set of tools and best practices.
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Run and operate services
With run and operate services, you can choose the level of service that best fits your needs -- let Oracle manage every aspect of your cloud transformation, co-manage it with your teams, or provide targeted services to assist your team.
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Oracle Cloud Success Services
Oracle Cloud Success Services provide comprehensive support across the entire Oracle ecosystem of products and services—including infrastructure, databases, and applications—and are designed to help customers across industries unlock greater value and innovation.
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Education services
Education Services provides training, certification, and in-application guidance to help your organization quickly adopt new technologies. Boost employee productivity with a variety of learning options, including training curriculums, on-demand digital courses, and hands-on labs.
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Support
Whether your environment is in the cloud or on-premises, Oracle offers the industry’s most comprehensive support to keep your operations running optimally. Access a global team of technical support specialists 24/7, who provide timely assistance in multiple languages.
How organizations like yours are partnering with Oracle to succeed
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![Clopay]()
“Oracle and Clopay, while in dissimilar industries, are very like-minded in continually investing in innovation to advance their customers’ success. The partnership with Oracle is a key element of our customer experience strategy.”
—A. Vinod, Chief Information Officer, Clopay -
![City of Tampa]()
“The Soar process worked exactly the way Oracle said that it would work. From our standpoint, we were on time, we were on budget and we got the functionality we wanted. So, end to end, it was the kind of implementation you rarely experience, but always hope for.”
—Russell Haupert, Chief Information Officer, City of Tampa -
![IAC]()
“Oracle Customer Success Services continues to provide a tremendous amount of expertise and support at every level, from day-to-day technology support issues all the way up to strategic executive sponsorship. Oracle takes care of our technology management so that my team can focus on providing services that help each of our businesses grow.”
—Paul Scribano, Vice President, Financial Operations, IAC -
![Vodafone]()
“Together with Oracle, we’re modernizing thousands of on-premises database workloads and associated applications using a secure, fully featured on-premises cloud region—and lowering our costs.”
—Scott Petty, Chief Digital and Information Officer, Vodafone
Why choose Oracle Customer Success Services
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Identify new opportunities
Oracle experts, along with implementers from our partner ecosystem, will help you define the best path to optimize your end-to-end operations and achieve your business goals.
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Adapt to evolving needs
Continuously innovate, stay ahead of change, and improve competitiveness by taking advantage of new capabilities and best practices.
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Improve productivity and efficiency
Minimize the time and resources spent on administration and maintenance activities by leveraging a complete suite of services and automated tools.
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Maximize the value of your technology investments
Ensure you have the best technology, backed by a strategic partner that will support you with anything you need to succeed throughout your cloud journey.
Get started with Oracle Customer Success Services.
Oracle Customer Success Services solves challenges
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Navigating constant change
We help you stay competitive by quickly adopting innovative solutions and educating users on new business processes and capabilities.
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Maintaining efficient operations
Optimize the performance of your technology environment for the future with expert technical advice and automated tools.
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Mitigating risk
Ensure your unique architecture is fully secure and data is available in real time to make better business decisions.
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Accelerating time to value
Get the extra help and expert guidance you need to realize your desired business outcomes faster at a lower cost.
Customer success stories
