- Understanding the Management Chain Ruleset
- Understanding the Management Chain Ruleset
- You must have a solid working knowledge of Oracle SOA Suite, Oracle BPM Suite, and Oracle Business Rules before modifying any business rules. For information on these products, see:
- Oracle Fusion Middleware User's Guide for Oracle Business Rules
- Oracle Fusion Middleware Administrator's Guide for Oracle SOA Suite and Oracle Business Process Management Suite
- Oracle Internal Service Request uses the Management Chain Rule, in the Management Chain Ruleset, which includes a condition (IF) statement and an action (THEN) statement. The condition statement simply ensures that a service type has been selected. The action statement creates a list of managers whose approval is required based on the following information:
- The service request subtype, which determines how many levels of management approval are normally required for a service request.
- The identity of the submitting employee, which determines the specific managers whose approval is needed.
- You can modify the existing ruleset, conditions, or actions. Take caution before modifying a condition or action, it can require source code changes. Service request processing fails if this ruleset is deleted.
- To modify the ruleset, conditions, or actions, see "Editing Rules in an Oracle Business Rules Dictionary at Run Time,"
- in
- Oracle Fusion Middleware User's Guide for Oracle Business Rules