- Administering Oracle Internal Service Request
- Administering Oracle Internal Service Request
- This section is intended for administrators who maintain Oracle Internal Service Request (ISR).
- As an administrator, you can install Oracle ISR and begin using the process accelerator as delivered. You can also modify Oracle ISR to fit the needs of your organization. This section covers the data elements you can modify.
- Upon completion of this section, you will be able to:
- Maintain service type options.
- Maintain fulfillment status options.
- Describe the Approval Decision Ruleset.
- Describe the Management Chain Ruleset.
- Describe the Additional Approvals Ruleset.
- Describe the Oracle Internal Service Request reports.