- Oracle Internal Service Request Process Accelerator 11gRelease 1 (11.1.1.7.1)
- Oracle Internal Service Request Process Accelerator 11gRelease 1 (11.1.1.7.1)
- describes how to administer and use this process accelerator.
- Oracle Fusion Middleware User's Guide for Oracle Internal Service Request Process Accelerator
- Audience
- This document is intended for:
- Employees who use Oracle Internal Service Request to submit service requests
- Employees who use Oracle Internal Service Request to fulfill service requests
- Managers who use Oracle Internal Service Request to disposition service requests
- Administrators who maintain Oracle Internal Service Request drop-down lists, business rules, and reports
- Within this guide, the term
- disposition
- Related Documents
- For more information, see the following Oracle resources:
- Oracle Internal Service Request Process Accelerator
- Oracle Fusion Middleware Installation Guide for Oracle Process Accelerators
- Oracle Fusion Middleware Extensibility Guide for Oracle Process Accelerators
- Oracle Business Process Management Suite
- Oracle Fusion Middleware User's Guide for Oracle Business Process Management
- Oracle Fusion Middleware Modeling and Implementation Guide for Oracle Business Process Management
- Oracle Fusion Middleware Business Process Composer User's Guide for Oracle Business Process Management
- Oracle Fusion Middleware Administrator's Guide for Oracle SOA Suite and Oracle Business Process Management Suite
- Oracle Business Rules
- Oracle Fusion Middleware User's Guide for Oracle Business Rules
- Oracle Fusion Middleware
- Oracle Fusion Middleware Administrator's Guide
- Conventions
- The following text conventions are used in this document:
- - Boldface type indicates graphical user interface elements or terms defined in text.
- boldface
- - Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.
- italic