## Closing an Internal Service Request

Step | Action
1. | You receive an email notification when you have service requests to close. This is an example of an email notification.
2. | Use the My Tasks page to view all service requests you have to close. The My Tasks page automatically opens after you log into Oracle Business Process Management Workspace.
3. | Select the service request task you want to close. Click on the task to open it in the Task Details section. Double-click the task to open in a new window. In this example, you will double-click the task. Double-click the Task object.
4. | Use the Close Service Request page to close the service request.
5. | Click the Fulfillment Status list.
6. | Click the Fulfilled, Closed list item.
7. | Close Date defaults to today's date. You can change it if necessary.
8. | Click the Close Request button.
9. | All task participants receive an email notification when a service request is closed. This is an example of an email notification.
10. | After you close a service request it disappears from your task list.
11. | You have completed the Closing an Internal Service Request topic. End of Procedure.