# Oracle Internal Service Request Process Accelerator 11gRelease 1 (11.1.1.7.1)

## Oracle Internal Service Request Process Accelerator 11gRelease 1 (11.1.1.7.1) | [Concept]

### Viewing This UPK Content | [Concept]

### Overview of Oracle Process Accelerators | [Concept]

### Getting Started with Oracle Internal Service Request | [Concept]

- Overview of Oracle Internal Service Request Process Lifecycle [Topic][Try It!][Print It!][Concept]
- Understanding Oracle Internal Service Request Pages [Topic][Try It!][Print It!][Concept]
- Starting Oracle Internal Service Request [Topic][See It!][See It! (In window)][Try It!][Do It!][Print It!][Concept]

### Using Oracle Internal Service Request | [Concept]

- Creating a New Internal Service Request [Topic][See It!][See It! (In window)][Try It!][Do It!][Print It!][Concept]
- Withdrawing an Internal Service Request [Topic][See It!][See It! (In window)][Try It!][Do It!][Print It!][Concept]
- Dispositioning an Internal Service Request [Topic][See It!][See It! (In window)][Try It!][Do It!][Print It!][Concept]
- Submitting Information for an Internal Service Request [Topic][See It!][See It! (In window)][Try It!][Do It!][Print It!][Concept]
- Reviewing an Internal Service Request [Topic][See It!][See It! (In window)][Try It!][Do It!][Print It!][Concept]
- Closing an Internal Service Request [Topic][See It!][See It! (In window)][Try It!][Do It!][Print It!][Concept]

### Administering Oracle Internal Service Request | [Concept]

- Maintaining Service Types [Topic][See It!][See It! (In window)][Try It!][Do It!][Print It!][Concept]
- Maintaining Fulfillment Status [Topic][See It!][See It! (In window)][Try It!][Do It!][Print It!][Concept]

#### Understanding the Approval Decision Ruleset | [Concept]

#### Understanding the Management Chain Ruleset | [Concept]

#### Understanding the Additional Approvals Ruleset | [Concept]

#### Understanding Oracle Internal Service Request Reports | [Concept]

### Delivered Documentation | [Concept]

### About UPK In-Application Support SDK | [Concept]

### Copyright | [Concept]

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